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User Manual

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HP Photosmart 5510 Series User Manual
M. Raquel Medina ENG/221
August 14, 2012
Gregory Bontz

Recently purchased, by the writer, was an HP All-in-One printer, scanner, and copier, the HP Photosmart 5510 series. A manual was provided in the boxed package but can also be viewed online at http://h10032.www1.hp.com/ctg/Manual/c02983578.pdf. The manual provides simplicity, clarity, attractiveness, organization and graphical illustrations. It is a well written instructional manual for users of any technical level, although the length of the document is a little too long. According to Don Norman, “People do not want to read manuals — they want to do their activity. Help them get right to work, with minimum reading” (Norman, 2012). At times a reader can become confused and frustrated with a user manual that is too big. Keeping the manual clear and simple is important.
Simplicity
• Positive: The HP Photosmart 5510 series user manual is made simple because of the shortness in its index. There are only nine major topics that are covered in the manual but these nine are the key points to operating the device. The manual has each topic linked to the page so a simple point and click gets you to the information needed.

• Negative: The Technical Information portion of this manual was not easy to follow. Although, technical information is not the easiest to make simple.
Clarity
• Positive: Clarity is important when reading a user manual because your message must get across plainly. Clarity is essential to a document because the user must understand what they are reading fully. The HP Photosmart 5510 series user manual clearly conveys instruction and description of the product. The dialect used makes the manual easy to read and comprehend. The instructions are reader-friendly allowing the user to completely read the entire document.

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