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Values and Ethical Decision Making

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Values and Ethical Decision Making
Learning Team A
Kevin Davis, Desmond Harris, David Stevens
MGT 521
January 30, 2010
Richard Lewis

Values and Ethical Decision Making
Individuals and organizations make multiple decisions every day. Making decisions involves making a choice between two or more alternatives (Nickels, McHugh, & McHugh, 2010). Some of these choices are small, like what flavor of ice cream to buy, whereas other choices are big, like should a corporate executive take a bribe. Making ethical decisions is important for an organization’s success. An individual’s personal values and ethics help guide decision making. Organizational values also play a role in making decisions. Ethics awareness inventories help identify a person’s ethical perspective and how that perspective may conflict with organizational values to influence decisions.
Values
Evaluating personal values
Norfolk Southern values can be evaluated through the individual actions, accomplishments, and achievements that have institutionalized the company’s commitment and many years of service. The personal leadership at Norfolk Southern developed the company’s long-term strategic formula for success in the railroad industry. The personal values of Norfolk Southern leaders, like former Chief Executive Officer David R. Goode, developed the company’s mission and vision and helped build a top company within the industry. Mr. Goode’s personal actions throughout countless situations helped guide the values of the company, and led the company to higher levels of success.
According to Vantuono (1998) “Norfolk Southern's mission is ‘to be the safest, most customer-focused, successful transportation company in the world’." David R. Goode was the man leading that mission, and he was Railway Age's 1997 Railroader of the Year. The award citation reads, "For forging the agreement that...

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