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Venting: A Fictional Narrative

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Step 1: Venting
• Mediator: Hi Sally, how are you?
• Sally: Not good at all
• Mediator: Can you tell me why is that
• Sally: I cannot work with Brandon!
• Mediator: You sound frustrated, can you explain more
• Sally: Well, Brandon uses such vulgar language at work, and he is always taking advantage of me
• Mediator: Can you give me an example of that?
• Sally: He always ask for my help, but then takes all the credit
Step 2: Clarify
• Mediator: What I am hearing is that you are disturbed by Brandon’s usage of vulgar language
• Sally: Yes!
• Mediator: If I understand correctly, you also feel that he asks for your help and never gives you recognition
• Sally: Right!
Step 3: Imagine
• Mediator: Sally, can you put yourself in Brandon's shoes? …show more content…
• Sally: I want him to stop using vulgar language around me, he should not be even speaking that way at work
Step 4: Choose
• Mediator: Sally, are you willing to meet with Brandon so we can talk about this more?
• Sally: Sure, that is if he can talk without swearing
• Mediator: Sally, I know you are upset with Brandon right now, but during the mediation process will you be okay to give Brandon a fair chance to explain himself?
• Sally: Okay, I guess so
• Mediator: I just want to make sure both you and Brandon have the chance to say what needs to be said, in a respectful way
• Sally: Okay
Step 5: Prepare
• Mediator: Sally, when we are in the mediation with you and Brandon, I will give you both time to speak; when it is Brandon’s turn to speak please remember to listen carefully to what he is …show more content…
I realize that Sally does not mind us collaborating on projects when the environment is professional
Pre-mediation interviews are important prior to a mediation. Prior to conducting a mediation, the mediator will meet with each party independently, mainly because the mediator needs to have an overview of the dispute from the parties’ perspective. This process further helps the person to learn how to more effectively participate in constructive conflict conversations and gain insights that extends beyond the specific dispute. For example, if the parties go straight into the mediation without figuring their interests and possible solutions to the conflict, it can escalate in many ways. It is important for the mediator to get a sense of the issues involved in the dispute from each party and to determine whether mediation is the best process to resolve the conflict. Therefore, interviews with each of the party allows the mediator to listen to their personal goals and interests. This can give mediators insight into the issues that will come up during the mediation process itself. During the one on one interview, the mediator will also assess the willingness of each party to engage in mediation, and determine whether there are power imbalances that would make mediation difficult.

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