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Virtual Business Brief

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[World Favours Resort Business Brief]
Business: World Favours Resort
Product: Hospitality service with world wide catering service Assessment Item 1
BSB115 - Management

Word count :521
[Ho Fung Yuen]
[08723311]

The word limit is 500 words (plus or minus 10 percent). Any assignments with less or more than this allowance will be penalised 2 marks. Your cover sheet and reference list is not included in the word count but in text references are. Format: Ariel 11 or Times New Roman 12; 1.5 line spacing in a Word document

1.0 Introduction
World favour resort is a great escape for food lovers, we mainly focus on the gourmet from all over the world and a remarkable luxury accomodation service, in the resort , we have two main types of staff working in the resort, frontline staff like reception ,concierge and back office staff which is responsible for administrative and management work.
With the rise of the attention of the ergonomic needs in the workplace, it is becoming essential to find a way to help employees of our business to stay healthy. The aim of this business brief was to investigate what we could do to satisfy the ergonomic needs of the staffs of World Favours Resort . 2.0 Analysis of Issue 2.1 Summary of the issue
The Issue we will investigate in this business brief will be related to the article “Employers should make staff stand for two hours a day” by Amy Corderoy .In the article, the author pointed out that all workplace should be targeting to have at least two hours for the staff leaving the chair and move around, this implies that many business could not align with this standard. In our virtual business, the frontal staffs always has chance to stand or move as they could not serve the customer in a sitting posture, so in this business brief, I will focus in the staffs in the back office which do not stand and move around frequently. 2.2 Implications for management of virtual business
In this part, I will talk about some advantage and disadvantage of the making staff standing for at least two hour in the perspective of World Favours Resort.
For advantage , according to The Balochistan Times (2013) working in a standing posture for four hours will consume a significant amount of extra energy which was equal to a 45 minutes brisk walk , this could help the staff to achieve the regular exercise goals and lead to a positive effect to the cardiovascular health. This is a essential and crucial , it is because in a resort, long working time is really common for both frontline staff and back office staff, so they normally have not enough time for some extra sport to keep their body away from some cardiovascular disease ,so working in a standing posture is a good exercise for them.
For disadvantage, according to Gault (2015) standing work may cause some mental fatigue and this will lead to a decrease in working efficiency, this is a crucial problem for our resort, it is because a hospitality service industry require a good attitude and high efficiency, if the staff is mentally fatigue, the attitude of the staff will not be good compared to the normal staff and this will lead to less customer satisfaction.

3.0 Conclusion In conclusion, there are some advantage and disadvantage in standing working posture, stand working is good for health and help eliminating lack of exercising problem but at the same time , standing for a long time will cause mentally and physical fatigue , so I will recommend our staff to stand for more than 3 hours but less than 5 hours per day as to both avoid the fatigue and help eliminating the lack of exercising problem.

References List
Gault, A. M. (2015, March 27). Thinking of Switching to a Standing Desk? Weigh the Pros and Cons First. Retrieved from http://www.safebee.com/health/thinking-switching-standing-desk-weigh-pros-and-cons-first
The Balochistan Times. (2013, May 21). Working while standing proves beneficial for health. Retrieved from search.proquest.com.ezp01.library.qut.edu.au/docview/1353318462/3F80784B802D4910PQ/2?accountid=13380#

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