Premium Essay

Virtural Meeting

In: Social Issues

Submitted By tacobell
Words 6777
Pages 28
Hospitality Business Models Confront the Future of Meetings

Cornell Hospitality Industry Perspective
No. 4, June 2010

by Howard Lock and James Macaulay

www.chr.cornell.edu

Advisory Board

Ra’anan Ben-Zur, Chief Executive Officer, French Quarter Holdings, Inc. Scott Berman, U.S. Advisory Leader, Hospitality and Leisure Consulting Group of PricewaterhouseCoopers Raymond Bickson, Managing Director and Chief Executive Officer, Taj Group of Hotels, Resorts, and Palaces Stephen C. Brandman, Co-Owner, Thompson Hotels, Inc. Raj Chandnani, Vice President, Director of Strategy, WATG Benjamin J. “Patrick” Denihan, Chief Executive Officer, Denihan Hospitality Group Joel M. Eisemann, Executive Vice President, Owner and Franchise Services, Marriott International, Inc. Kurt Ekert, Chief Operating Officer, GTA by Travelport Brian Ferguson, Vice President, Supply Strategy and Analysis, Expedia North America Chuck Floyd, Chief Operating Officer–North America, Hyatt Anthony Gentile, Vice President–Systems & Control, Schneider Electric/Square D Company Gregg Gilman, Partner, Co-Chair, Employment Practices, Davis & Gilbert LLP Susan Helstab, EVP Corporate Marketing, Four Seasons Hotels and Resorts Jeffrey A. Horwitz, Partner, Corporate Department, Co-Head, Lodging and Gaming, Proskauer Kevin J. Jacobs, Senior Vice President, Corporate Strategy & Treasurer, Hilton Worldwide Kenneth Kahn, President/Owner, LRP Publications Paul Kanavos, Founding Partner, Chairman, and CEO, FX Real Estate and Entertainment Kirk Kinsell, President of Europe, Middle East, and Africa, InterContinental Hotels Group Radhika Kulkarni, Ph.D., VP of Advanced Analytics R&D, SAS Institute Gerald Lawless, Executive Chairman, Jumeirah Group Mark V. Lomanno, President, Smith Travel Research Suzanne R. Mellen, Managing Director, HVS David Meltzer, Vice President of Global Business Development, Sabre...

Similar Documents

Free Essay

Group Development

...have addressed the problem so that the entire team could approach and move to the Norming Stage smoothly and harmoniously together as a team. Instead, they left Mike behind and moved on without his presence. The team at week five is now ready to present their case and is now in the Performing Stage. Mike only has some rough handwritten notes. Knowledge of the Team Development Stages should have helped Christine fix problems during the Storming Stage before moving on to the next stage clean and fresh. Part II: Problem Identification The primary problem is Mike, the secondary problem is Christine. During the first group meeting, Mike showed resistance to get together before class. Then as time went on Mike missed most of the meetings. But Mike left brief notes to Christine, which she was supposed to discuss for him at the meetings. In week three there was a cafeteria incident where Mike walked away with drama. Then on week four, Mike confides to Christine that aside from the job, the coursework, he now has girlfriend problems. On week five, Mike could not...

Words: 1037 - Pages: 5

Premium Essay

Paper Cs Online Recruitment

...Non-Voting Members: Staff, volunteers of faith based organizations, and social service agencies working within established City of Lakeland neighborhoods shall be non-voting members. ARTICLE III – OFFICERS AND DUTIES 3.1 3.2 Officers: The NAC officers shall consist of a Chair and Vice Chair. Term of Office: Each officer shall be elected to a one (1) year term commencing in January and continuing until their successors are duly elected and installed in office. Officers may serve only one term in each office. Eligibility: Officers must be an active member of a registered neighborhood association. Nomination and Election of Officers: 1. Nomination of Officers: a) A Nominating Committee of at least three members shall be formed at the quarterly meeting prior to elections. 1.2 1.3 2.2...

Words: 1286 - Pages: 6

Free Essay

Virtual Meetings: Mis in Action

...Virtual Meetings: MIS IN ACTION 1.) WebEx offers different types of products and services for both small-medium and large businesses. WebEx is a very useful system for business. The WebEx can be used on desktop, laptop, smart phone as long as internet is acquired. You can use it to have a meeting or demonstrate a product everywhere and anytime. It also can make a sales presentation and hold a webinar or press conference. It didn’t limit by time, place or other factors. You can save time and money because you don’t have to care about finding a cozy place and also don’t need to print out the files. It helps many multinational enterprises to decrease their cost from business trip and personnel costs. 2.) WebEx does more than just meetings. WebEx can do almost anything, from holding a press conference, to demonstrating a product, making a sales presentation, conducting remote training, or even collaborating on design, name it. WebEx can do them. As they say, how you use it is only limited on your imagination. Web Conferencing allows conference participants to not only speak to and hear each other or simply just give feedback as compared to conference calls or even face-to-face meetings, but also share notes, view multimedia presentations, even work through ideas on an electronic white board. 3.) When you meet online, you remove many of the constraints that can make meetings a challenge - like getting everyone in the same place at the same time. In Web......

Words: 268 - Pages: 2

Free Essay

Case Study on Gaining Appropriate Membership on Teams

...team has not started on its right foot. The purpose of the team should have been made clear since formation and members should have been informed. The team leader is not effective because clearly he does not know himself what the purpose of the team is. Without knowing the purpose of the team, the goal, then nobody knows what the next step is. 4. Meeting management techniques – using agendas, having a scribe and timekeeper are intended to make meetings more effective. In what ways could these techniques have the opposite effect? If the meeting does not take long and there are not many points to discuss, then developing an agenda, having a scribe and a timekeeper might take more time than the meeting itself. 5. If you were asked to participate in this meeting, what would you do to get the process back on track? First of all, I would find out the purpose of the team. Secondly, based on the purpose, I would find out how many team members are needed for the team and appoint them, not before asking them if they think they are qualified for the job or not. I would not start meetings without all members present (I am referring to the present case in...

Words: 345 - Pages: 2

Premium Essay

None

...Taking 1) Understand the meeting. Accuracy Meeting minutes have no value if they are not accurate. Names and terms, especially the organisation’s own jargon, must be spelled correctly. And if you are taking minutes without the backup of an audio recording, you need to get it right the first time in your notes: there is no second chance. It’s very difficult to take accurate notes if you are unfamiliar with what you’re hearing. Preparation A good minute taker will prepare him or herself ahead of the meeting. Make sure you understand the agenda and review related documents, such as minutes from previous meetings, related hearings or interviews. Based on these documents, build a glossary of names and terms. A good glossary makes minute taking easier, faster and more accurate. Some people believe that only someone from the same organisation - or even the same department can understand the meeting well enough to take accurate minutes. As independent minute takers, we find this simply isn’t true. In fact, many times someone less intimately connected to proceedings can actually take better notes. An outside minute taker will often be able to hear and record what was actually said, without "reading into" the connotations. A lot of organisations waste a lot of time reviewing and correcting minutes. Make sure your organisation isn’t one of them. 2) Make the time. Taking good meeting minutes takes time. Leave ample time for preparation, for the meeting itself, and for......

Words: 1565 - Pages: 7

Premium Essay

War on Navey

...to creep into a disciplined man. SCHOOL The foremost duty of the school is to teach discipline to their students. Because discipline is the key point of all success. The students should conduct in a disciplined manner. They should obey the rules and regulation of the school. They should obey the direction of their teachers. They should make a regular habit in their day-to-day work. Because regularity is also a condition for discipline. They should keep their books, tools and belongings in the most disciplined order. MEETINGS People should know how to maintain discipline in a meeting. Because meetings are common in this age of democracy. People present in a meeting should obey the President of the meeting. They should not disturb or interrupt when a person delivers his speech. They should speak when their turns will come or they should speak only with the order of the President. They should not make a noise or indulge side-talking when they are in a meeting. PUBLIC People should maintain perfect discipline when they are at a...

Words: 404 - Pages: 2

Premium Essay

Meetings

...Meeting 1 Type of Meeting: Planning Meeting Purpose of Meeting: Preparing for final assessment report of one of the current unit Requirements of Meeting: All participants need to be present Participants: 1. Jamal Abdul Nasir (Myself) 2. Omais Siddiqui 3. Jawwad Bhatti 4. Faraz Khan Participants Expectations: Come up with route map of developing of final report step by step. Meeting Arrangements: * Venue : Barkly College Library (Organized by one of the member) * Date : 2nd January,2013 * Communication : All participants are informed via emails and phone calls regarding venue and date of the meeting. Agenda of Meeting: * Welcome and introduction of team members with each other * Seeking advice for topic selection for final report * Assigning task to each member * Setting deadlines for each task * Deciding date with venue for next meeting following closure of meeting. * Dispatch the copies of agenda and minutes to every member. Minutes of Meeting: * Every member is present * After heated discussion final topic is decided and that is "Stress management at workplace" * Report writing strategies are exchanged * Whole assessment is divided in small sub-tasks namely preface, index, introduction, theory, case study, conclusion, appendix, compiling, printing and presentation * Each member is assigned the agreed sub-task after arguments * All group members are advised to report group leader (Me) ...

Words: 663 - Pages: 3

Premium Essay

Ass 5

...CH 12- ex 12-E 1. It is very important to prepare agenda before the meetings. The meetings agenda clarifies the goals and lists the points of discussion and their priority for the meeting. A well defined agenda spells out the tasks, estimate time allocated to each task, the decisions to be made and expected outcomes or deliverables. In planning the meeting and preparing the agenda, decide on a time and place that is likely to suit the schedule s and needs of the invited participants. 2. First thing is to pay attention during the meeting. As a leader you need to be in control of the meeting, to be creative, communicative, and contributive. The summary of accomplishments or wrap up stage is very helpful to review and summarize the key points which are discussed. By summarizing each point before moving to the next one, you help ensure that everyone is in agreement, remain focused, and scribe takes clear meeting notes. 3. After the meeting you are going to prepare for the next one. This means you have to prepare new agenda for next meeting, send out checkpoint memos or e-mails, especially if external team issues may impact the team`s objective or aboility to achieve the goals set. CH13 1. I think that it is possible to help this team. I think they should all focus on their own work and what they suppose to do, and everything is going to be fine. At the end they just need to put everything together 2. First I would name one person to be a leader of the......

Words: 680 - Pages: 3

Free Essay

The Forgotten Group Member

...During this stage the team may be separated by the forming of cliques, high emotions, and competition for status position within the group. In this case a clique, or at least a perception by Mike of a clique, has formed. This has left Mike feeling excluded and unimportant to the group. If Christine had a better understanding of group development she would have known that during this stage emotions run high, and group members can quickly loose desire to work with the group if it is not properly managed. The primary problem within the group is fairly obvious, Mike’s perception of exclusion from the group. During this stage Mike’s desire to perform was drastically swayed by his perception of exclusion. When he feels that the team is meeting without him, it leaves him with a feeling that his role within the group is unimportant. This in turn affects Mike’s performance in a very negative manor. If Christine had noticed this, at this stage of development, she could have easily made the effort to bring Mike back into the group, defining his importance to himself and the group. If this had happened, the entire group would have entered the “Norming” stage with well-defined goals, expectations, and a drive to perform with the group. The second problem within this case study is Mike’s unaddressed feeling of dissatisfaction....

Words: 871 - Pages: 4

Premium Essay

Team Organizational Statement

...Open and creative meetings where all members work together towards a common goal | Incorporate a timeline to firmly follow deadlines and avoid procrastination. | Create a product that is new-to-the-world that focuses around sustainable and green practices. | Individual Objectives: Gain experience to relate to future opportunities in the real world. | To earn a good grade that reflects our time and effort. | Gain experience working in a long-term team environment. | To be well prepared and professional before and during all meetings. | Team Norms / Expected Behavior The desired behavior of our team would be for all members to be in communication with each other while showing up on time to all meetings with individual work completed. We also desire for members to bring new ideas to meetings with an open sharing experience. The acceptable behavior would be to make an honest attempt to show to all meetings with visible effort in project completion. It is also expected for all members to spend an equal amount of time and effort on the project consistently through the semester. It would be unacceptable for members to show up to meetings without completed work or to fail to communicate if a member will miss a meeting. It is also unacceptable to treat other members with disrespect or to be disruptive during meetings. The desired behavior of our team would be for all members to be in communication with each other while showing up on time to all meetings with......

Words: 749 - Pages: 3

Free Essay

Audience Analysis

...upon to lead a meeting with a diverse group of people there are many different things to consider in order to be successful. People with different backgrounds or who hold different positions in the workplace have varied values that one needs to be sensitive to. It is important to know who is being addressed and why so that the meeting runs smoothly and is effective. It can be a difficult balance to present information to a vast group of people. Shareholders and customers will generally want to hear different information. For example, if quarterly sales are good, then the shareholders will be happy. If sales are slowing then shareholders may want prices to be raised to make up for the lack of sales, which will in turn make the customer unhappy. For these reasons the importance to know who your audience is and how to speak to them can make the difference between a successful meeting and an unsuccessful one. Being in a situation in which one is called on to present quarterly sales information at an in-person meeting to a group of diverse individuals who all have stake in the company there are many characteristics that need to be considered. One being where does the audience come from. Keep in mind the different cultures in the room and how they will respond to a more direct approach than a less direct approach. Choosing words carefully and listening to how an audience is responding sets the tone to how to continue with the meeting. If an audience comes into a meeting obviously......

Words: 1161 - Pages: 5

Premium Essay

Meetings, Conventions

...Chapter Thirteen Meetings, Conventions/Exhibitions, and Event Management Key Teaching Elements/Chapter Outline Historical Review Page Object. |People have gathered for meetings for hundreds of years. Meeting purposes have been and are very |446 | | |diverse. | | | |Associations go back many centuries; they originated in the United States at the beginning of the 18th |446 | | |century. Associations spend about $53.5 billion holding meetings and conventions that attract 22.6 | | | |million attendees (approximately). | | | |The hospitality and tourism industry consists of a number of associations. (These are listed on page |446 |1 | |446 in the student text.) Associations offer the following benefits for members: government/political | | | |voice, marketing avenues, member services, and networking. | | | Types of Meetings |Meetings are conferences, workshops, seminars, or other events designed to bring people together in |447 |2, 3 | |order to exchange information. There are various forms that meetings can take –......

Words: 2573 - Pages: 11

Free Essay

Minutes of Meeting

...MINUTES OF MEETING FOR THE ELECTION OF OFFICERS SEPTEMBER 16, 2013 8:22PM DRBCS—BSU-ESC ROOM 25 A. PRELIMINARIES 1. INVOCATION: Ms. Rischell Mae C. Caturan 2. CHECKING OF ATTENDANCE • PRESENT: ALL BEE-4A STUDENTS DR. SUSAN T. APAREJO, Ph.D., ADVISER • ABSENT: NONE MEETING CALLED TO ORDER AT 8:25 pm by DR. SUSAN T. APAREJO, Ph.D, appointing Mr. Jovanne Bagares as acting president. B. NEW BUSINESS • AGENDUM Election of officers for the subject English for Specific Purposes: Mr. Bagares was appointed by Dr. Aparejo to act as the presiding officer. He opened the table for the nomination of the president position. Mr. Opiso nominated Mr. Bagares; Ms. Mabilin was nominated by Ms. Amoncio, Ms. Alpuerto by Ms. Alforque and Mr. Acido by Ms. Alpuerto. Nomination was closed by Ms. Mabilin and seconded by Ms. Montojo. Ms. Quinnie Alpuerto with eleven (11) votes became the President and the second highest vote with ten (10) votes was Ms. Rozel Mabilin, automatically as the Vice President suggested by Dr. Aparejo and the majority agreed. Ms. Alpuerto was elected earlier as President, opened the nomination for the secretary position. Ms. Baguio was nominated by Ms. Datoon, Ms. Datoon was Ms. Lerio and Ms, Alforque by Mr. Tolentino. Mr. Acido closed the nomination and seconded by Ms. Dotarot. Ms. Jo-an A. Baguio with twenty-three (23) votes elected as the Secretary. The treasurer position nominees were Ms. Amoncio, Ms. Loreto and were closed by Mr. Acido but Ms...

Words: 469 - Pages: 2

Free Essay

Newsletter

...meet our new designer can become a good strategy to remain in contact with current customers in future also because when newsletter is updated regularly with same persons thoughts then it bring the customer to read the new edition to know that what's the designer informing about in next series of newsletter. The customers feel more connected through blogs as the designer keep on updating the customers about new trends and collections. A free advice from an expert is the thing which every one love to read. Minutes of meeting 1) Group decided an Indian organisation khaadi online for the enewsletter and report. 2) then identified the problem related to organisations communication gap with target market. 3) the newsletter's content has been decided like headings for articles, discount offers, coupon scheme to promote sales, style, colour scheme, images, videos, etc. 4) created online accounts for enewsletter and prezi. 5) decided the further meetings to make report and also divided the work among team members. 6) brain storming and found more ideas to work on like finalised the title for enewsletter ' style talk'...

Words: 290 - Pages: 2

Free Essay

Amazing Philippines

...BOARD MEETING <!--[if !supportLists]-->1)    <!--[endif]-->CHAIPERSON ADRESS:- Chairperson           : I am glad to welcome all board members to the fourth meeting of      the Venus Corporation. Thank you, thank you for being present in this meeting. Can we call this meeting to order? All                             : Yes <!--[if !supportLists]-->2)      <!--[endif]-->APOLOGIES FOR ABSENCE:- Chairperson              : Are there any apologies for absence for today’s meeting? Secretary                  : Yes, MrsChairerson, Bella is on medical leave being admitted to the hospital since yesterday because of contraction. While, Shahrul Khan is on business trip for the joint venture meeting with the company in Korea. <!--[if !supportLists]-->3)      <!--[endif]-->MINUTES OF PREVIOUS MEETING:- Chairperson                 : Thank You, can we proceed to the next item, regarding of the minutes from the previous meeting? All                                  : Yes Chairperson                 : Are there any amendment? Am                                 : Yes, Mrs Chairperson. There is correction to item number 7. This item number 7, the amount allocated for show room gallery was RM45700, not RM45400. Secretary                      : Thank You Mrs Am, I’ll make the necessary correction to amount. Chairperson                 : Are there any other amendments? As                                  : Yes, based on the previous meeting, on......

Words: 769 - Pages: 4