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Walmart Case Study: Half a Century of Supply Chain Management

SCM 607
Dr. John Wu
March 15, 2014

Table of Contents
INTRODUCTION 4
BACKGROUND OF THE COMPANY 4
GOALS AND OBJECTIVES 5
KEY ISSUES 6
EXTERNAL ANALYSIS 7 Economy 8 Customer Behavior 8 Technology 8 Politics & Legal Aspects 8
INTERNAL ANALYSIS 9 Company Culture 9 Operations 9 Purchasing & Suppliers 10 Inventory 10 Logistics 10
SWOT ANALYSIS 11 Strengths 11 Procurement 11 Distribution 12 Store Network 12 Information Systems 13 Weaknesses 14 Procurement 14 Store Network 14 Human Resources 14 Focusing on the Supply Chain 14 Opportunities 15 Focusing on the Supply Chain 15 New Initiatives and a Reorganization 15 Threats 16 Human Resources 16
DECISIONS 17
CONCLUSION 18
EXHIBIT 3 19
EXHIBIT 3 (continued) 20
EXHIBIT 3 (continued) 21
EXHIBIT 5 22
REFERENCES 23

Walmart Case Study: Half a Century of Supply Chain Management
INTRODUCTION
Walmart dominates the retailing industry in terms of its sales revenue, its customer base, and its ability to drive down costs and deliver good value to its customers. After all, the world’s largest corporation, employing 1.8 million associates worldwide, takes pride in having received numerous accolades for its ability to continuously improve efficiency in the supply chain while meeting its corporate mandate of offering customers everyday low prices. Walmart demonstrates how a physical product retailer can create and leverage a data asset to achieve world-class supply chain efficiencies targeted primarily at driving down costs.
BACKGROUND OF THE COMPANY
Sam Walton opened the firs Walmart in 1962 in Rogers, Arkansas with the foundation being that it would offer “The Lowest Prices Anytime, Anywhere” (Walmart Corporate, 2014c), and by 1967 it had over 24 stores and $12.7 million in sales. By

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