...Good management of waste has been crucial to Singapore, given its small land area and high density of built up living quarters. It is important that Singapore remains on the forefront of this industry to ensure that it can efficiently handle the increasing amount of solid waste, a staggering 30% rise in the last five years. The article mentions that Singapore is lagging behind in productivity. The high rise, high desnity house maybe a reason for this inefficiency. Take one key initiative of the National Recycling Program where there a door to door collection of recyclables once every fortnight. Given that Singapore’s dense housing system, this is labour intensive operations, which may result in a lower productivity. However, the article did not mention the forward thinking steps that have been taken to combat this problem. In order to reduce manpower to collate recyclables, 16 housing projects have undergone installation of separate recycling chutes. These chutes facilitate residents to directly dispose of recyclable waste, allowing workers to collect these the recyclables more efficiently compared to the prior method. Furthermore, these built in chutes at their doorsteps allows for greater ease for to the residents in their recycling efforts. These will target one of the key problems mentioned in the article, a lack of public participation resulting in plastic and food being incinerated. In pilot project conducted over a year, the housing estate with the new chutes recycled...
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...Strategic Management Report – an External Environment Analysis Hsinyin Tan Strategic Management Report – an External Environment Analysis This essay will provide two aspects of environmental assessments undertaken on 800 Super Holdings Limited (800): a macro-environmental PESTEL analysis, and an industry analysis using Porter’s Five Forces of how 800 fairs in today’s competitive environment. 800 Super Holdings Limited 800 is a home grown company with humble beginnings in 1986 before its IPO offering and listing on the SGX-Catalist on 15 July 2011. An established integrated environmental solutions provider, 800’s business lies in waste management (WM) and recycling, cleaning and conservancy; and horticultural services. With its broad range of services, 800’s customer base is diverse and ranges from municipals to the industrial, institutional and commercial sectors (800 super, 2015). 800 has posted healthy profits year after year, with FY2014 revenue increasing 17.9% to S$115 million and net profit after tax improving 57.1% to $9.1 million (Chairman Statement, 2014); as of HY2015, revenue has already increased 95.4% to S$12.3 million, pushing current net profit to S$4.6 million (800 super, 2015). 800’s recent prominent deals include a Ministry of Home Affairs S$38.6 million three-year contract for cleaning and horticultural services in the East and West regions (shareinvestor, 2015). Winning two out of eight integrated public cleaning (IPC) seven-year contracts in the...
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...Building and Construction industry, and this is an opinion which may be true. The effect of the protocol have seen a paradigm shift in the industry towards a ‘Sustainable Development’ movement, being more conscious to the effects the industry has on the environment. The building and construction industry in Singapore has also recognised the need to protect the environment and there have been various efforts to encourage construction activities which may reduce GHG emissions such as the use of alternative energy, recycling construction materials, alternative materials and various government-led initiatives. Singapore however is a small city-state which the UNFCC recognises as an alternative energy-disadvantaged state, facing difficulties in using alternative energy given its small size and compact area (NEA, 2014). Nevertheless, Singapore continues to moderate its GHG emissions by exploring the use of alternative energy sources, particularly natural gas and solar energy. The switch to natural gas has effectively reduced its emissions growth rate from 6.4% per year in 1994 to 2000 to 1.1% per year in 2000 to 2005 (NEA, 2014). Another alternative energy source in Singapore is solar energy which is gaining influence in the local building and construction industry. The Housing Development Board (HDB) is investigating the deployment of photovoltaic systems on public housing estates in the future there...
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...Economic growth is the increase in the capacity of a country’s economy to produce goods and services. As a means of development and urbanisation, and a reflection of wealth and the living standard in a nation, it remains a key focus of most governments. In this course of action, water bodies may be polluted and contaminated due to waste (e.g. sewage and chemical waste) generated from different sectors of the economy. However, water pollution is not inevitable despite a country’s focus on economic growth, and in fact can be mitigated and controlled. A prominent example would be that of Singapore. Singapore is a highly developed market economy, with the 3rd highest GDP/capita in the world of $51,709.45 USD (2012). It has been experiencing rapid economic development ever since its independence, with an average GDP growth of 7.7%, developing from a low income to high income country. Over a period from 2000 to 2010, its GDP nearly doubled, from S$163 billion to S$304 billion. It is currently ranked among the world’s most competitive economies. At present, industry has become one of the primary pillars of Singapore’s economy, contributing to over a quarter (28%) of its GDP. Of which, in 2010 alone, the chemical industry has contributed S$38 billion of the output to the country’s economy, a significant rise from S$28 billion in 2009. As such, it can be seen that Singapore’s economic growth is greatly boosted by this industry. At the heart of the chemical industry is Jurong Island...
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...GRE3NKARMA | Technopreneurship | Food Waste – Renewable Energy | | Amos Tan Yi Wen, Eu Wei Yi Vivian, Abdul Azziz B Abd Talib & Andy Chua Kang Ren | 2/10/2014 | | Contents 1. Executive Summary 3 2. The Company and its Operations 4 Company Background 4 Our Mission 4 Company Ownership and Management 5 Business Form: 5 Company Location and Facilities 6 Manufacturing and Operations Plan 7 Labour 7 Equipment 8 Office Equipment 8 Suppliers 9 3. Products and Services 9 Description of the product and services 9 Biogas – An Eco-Friendly Renewable source of energy 9 Components of a Biogas Plant 10 Benefits that the product and services can bring to customers 11 Unique features of the product and service 11 4. Market Analysis 12 Global and industry overview 12 Global outlook 12 Local outlook 12 Porter Five Forces 13 PEST Analysis 14 Political 14 Economic 15 Social 16 Technological 16 Competition Analysis 16 SWOT Analysis 18 Market Trends 18 Segmentation Analysis 19 Target Market (size in terms of number of potential customers or potential dollar volume) 22 5. Marketing Strategy 22 Product Strategy 22 Operational Excellence 22 Product Leadership 22 Labeling 22 Pricing Strategy 23 Penetration Pricing Strategy 23 Sales Forecast Plan 24 Market Penetration Strategy and the cost involved 24 Focus strategy/Differentiation based strategy 24 Promotion Strategy 25 Advertising 25 Sales...
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...Contents Executive Summary 2 Introduction 3 Implementation of TQM & LEAN into MPA objective 4 TQM application to MPA reliability 4 Lean approach vs MPA competitiveness 7 Benefits & Limitations 8 Environmental Issues 8 Sustainable Environment 9 Carbon Emissions 10 Implementation of LEAN in the Environmental Issues 11 Conclusion 12 References 12 Executive Summary: The port of Singapore comprises a number of facilities and terminals that handle a wide range of cargo transported in different forms. In addition, the government has established The Maritime and Port Authority of Singapore (MPA) as a body that is responsible for the overall development and growth of the port of Singapore, overseeing most if not all the activities that are carried out as far the port logistics are concerned. However, the purpose of this paper has been divided into two tasks, one of which involves a critical evaluation of the application of Lean and TQM (Total Quality Management) in logistics and supply chain networks to achieve MPA objectives such as quality of service, competitiveness, reliability and efficiency. In addition the benefits and limitations from a practical perspective for MPA is evaluated. The second task of the paper aims to critically evaluate the key environmental sustainability issues in Cargo maritime logistics for MPA and an analysis of how implementing lean practices by MPA can reduce the environmental impact of an inward and outward...
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...assist in working efficiently and reducing wastes. In recent times, IT has proven to be a vital tool in assisting organisations and global maritime logistics. This report will examine the relationship between IT and quality (TQM), efficiency (Lean) and collaboration and has shown assist them in their objectives and gain a competitive edge. This report has shown that IT has proven to be effective in helping organisations and global supply networks work and communicate among one another effectively and efficiently. 1.0 INTRODUCTION In this report, its main focus is on determining the most optimal cost reduction strategies in the implementation of green strategies in global maritime logistics such as the Singapore maritime logistics network or Maritime and Port Authority of Singapore (MPA) and for this particular paper, the researcher has chosen two specific cost reduction strategies specifically: Six Sigma and Lean. Container ports the world over are increasing at an alarming rate and ports have to take into account of its efficiency, throughput and green performance. TASK 1 2.0 COST REDUCTION STRATEGIES TO ACHIEVE OBJECTIVES Six Sigma and Lean are the strategies that will be critically examined and analysed to be implemented in the global maritime logistics industry. These strategies will be implemented with a green approach to attain environmental sustainability and to assist the Maritime and Port Authority of Singapore (MPA) to achieve their goals and objectives...
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...Table of Contents 1.0 Introduction 3 1.1 Background 3 1.2 Organizational Structure 4 1.3 Mission of the Business 5 1.4 Key Business Strategies 5 2.0 Identify Stakeholders 6 2.1 Internal stakeholder 6 2.1.1 Employee 6 2.1.2 Management 6 2.1.3 Shareholders 7 2.2 External Stakeholder 7 2.2.1 Customers 7 2.2.2 Suppliers 8 2.2.3 Competitors 8 2.3 Relationship between the business and its environment 8 2.4 Context of the risk management framework 9 2.5 Development of internal risk environment 10 2.6 Development of external risk environment 10 3.0 Integration risk management and developing risk framework 12 3.1 Risk Management Process 12 3.1 Risk Identification framework and Risk Area Structure 13 3.4 Risk Identification 14 3.4.1 Checklist 14 3.4.2 Brainstorming 14 3.4.3 Structure Interview 14 3.5 Risk Assessment 15 3.5.1 Human Reliability 15 3.5.2 Cause and effect analysis 15 3.5.3 Failure Mode Effect Analysis 15 3.0 Risk Register 16 Conclusion 17 Reference 18 Appendix B – Likelihood 21 Appendix C – Consequences 22 Appendix D1 – Detailed Risk Register (Risk : Very High) 23 Appendix D2 - Detailed Risk Register (Risk : High) 24 Appendix D3 - Detailed Risk Register (Risk : Yellow) 25 Appendix D4 - Detailed Risk Register (Risk : Green) 26 Figures Figure 1: Organizational Structure 4 Figure 2 : AS/NZS ISO 31000:2009 12 Figure 3 : Risk Identification Framework 13 Figure 4 : Risk Register Matrix 16 Figure...
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...Introduction and Company Profile Singapore airline (SIA) was incorporated as a wholly owned subsidiary of the Singapore government on 28 January 1972 as a public company with limited liability. It is one of the most successful airlines today having the most recent and youngest fleets in the world. It has evolved from being a regional airline to one of the top ranked airlines in the world at present. As on March 1999, it carried 525 passenger flights a week out of Singapore. It operates in four segments namely airlines operations (which includes passenger and cargo air transportation), engineering services (airframe maintenance, line maintenance, fleet management programs etc.), training of pilots and tour wholesaling, Cargo operations (includes cargo transportation and related activities). It has a worldwide coverage including 110 cities in over 42 countries. It is dedicated to providing air travel services of the highest quality to its customers and also providing maximum benefits to its employees and shareholders. It has a first mover advantage in providing various additional services which are as follows: - Free headsets, choice of meals and drinks during 1970’s. - Introduction of satellite-based telephones - Involving one of the best panel of chefs for in-flight meals - First to operate world longest flight (Singapore to Los Angeles) - On demand inflight audio and video services In this report, four significant operations aspects of Singapore Airlines will be discussed...
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...with International Management Executive Summary Singaporean Government has taken the right action to establish the Maritime and Port Authority of Singapore (MPA) in 1996 due to the critical location at the centre of the trade route connecting with over 600 ports and 120 countries. Until today, MPA has proved its unlimited growth rate and the importance is how maintain the high position and thrive more in the future. Thus, this paper is aimed at the quality improvement of MPA service as well as in Maritime Cargo Transport. The research shows that MPA should consider choosing Total Quality Management or Six Sigma approach to enhance the port performance, maintain the environmental sustainability and efficiency. They are such powerful and essential tools in implementing and getting ultimate goals. MPA's main business is maritime service. Hence, in this report, the author applied the model that is called Supply Chain Operator Reference (SCOR) to measure the Maritime Port service and how it can affect the Maritime Port performance. SCOR module for MPA includes four process that are Plan, Source, Deliver and Return. In Plan process, the author choose customer response time for the most important factor due to the customer satisfaction. The lower customer response time, the better performance of the service is, so customer expectation will be fulfilled. For Sourcing process, there is nothing important than the partnership of suppliers and buyers. Singapore Port is taking towage...
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..... ..... :. s~: ... - Public Disclosure Authorized a ........ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~. ................. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ .... - ........ ........... _ - Public Disclosure Authorized .... .... ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~.... -,// ... ..... ...... 1 I ... . .... .. ..... I 9~~~~~~~... . . .. .. .. . .. A ~~ ~~~~...... Public Disclosure Authorized ..... The WorldBankis committed knowledgesharingwhichinvolvesnot only the Bank's to communities practiceand their partners,but the entire development of community. processof A knowledge management essentialto makesense out of and act upon the vast quantitiesof is information available today.Still in the earlystagesof implementation, knowledge management is expectedto changethe internaloperationof the WorldBankand transformthe organization's relationships with externalclients,partnersand stakeholders, becominga key way of doing businessin the 21stCentury. Giventhe speedof globalchangeand the value of learningfromongoingactivities, Urban the Development Divisionand GlobalUrbanPartnership the WorldBankare committed of to communicating resultsof the Bank'surbanworkto the development the communityas quickly and clearlyas possible. Towardthat end, this informalor 'gray paper'series is publishedin print, with abstracts furnishedon-lineat www.worldbank.org. The Urbanand LocalGovernment WorkingPapersSeriespresentscurrentresearch...
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...cans are now washed and heated for pasteurization. They are cooled down by water and packed for distribution. The factory has already built a wastewater treatment facility to treat their wastewater with the capacity of 160 cubic meters per day. During operation the neighbors often complain to the factory about the bad smell and bad water quality discharged from the factory. And sometimes it has got a warning from officers from the Department of Environment. Mr. Augustine, owner of the factory, wants to solve this problem and has contacted Dr. Tay from Singapore to make a new design of waste water treatment plant so that the factory will be able to treat their waste according to the government standard. Upon the arrival of Dr. Tay, they start to go through the factory together and here is their discussion: Dr. Tay: Mr. Augustine: Dr. Tay: After our survey I believe your wastewater treatment plant facility is too small to treat your waste right now. How do you know that our facility is too small? It was designed by a qualified...
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...GLOBAL SUPPLY CHAIN MANAGEMENT MO255 NIKKI WONG XIAO XUAN NORTHUMBRIA UNIVERSITY (2897 Words) Executive Summary The objective of this report is to develop Singapore as a premier global hub port and international maritime centre, and to safeguard Singapore strategic maritime objectives. Research for this report includes evaluating the application on Lean and Total Quality Management (TQM) in logistics and supply chain networks to achieve Maritime Port Authority (MPA) objectives such as quality of service, competitiveness, reliability and efficiency. The major findings shows that lean implementation improves processing times achieving more work in less staff time and bringing services up to standard. (Radnor, Walley, Stephens, & Bucci, 2006). It also changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers. Lean helps to eliminate waste along entire value streams, instead of at isolated points, creates processes that need less human effort, less space, less capital, and less time to make products and services at far less costs and with much fewer defects, compared with traditional business systems. Also, it requires keeping far less than half the needed inventory on site, results in many fewer defects and produces a greater...
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...associated with manufacturing active pharmaceutical ingredients – the substances in our drugs that treat or prevent illness. Following trials in Jurong, Singapore, teams at the eight facilities where we produce active ingredients are implementing holistic improvement plans which are bringing significant environmental benefits and cost reductions. Infrastructure investments included installing a biogas plant at Irvine, UK, a combined heat and power facility in Worthing, UK, and a photo oxidation system for waste treatment in Singapore. Our site in Cork, Ireland, where we are now bio-treating waste and recovering the energy produced, achieved zero waste to landfill for the third year running in 2013, and has cut water use by 57% and carbon emissions by 41% since 2008. in the world). This innovative process will significantly cut our carbon emissions by reducing cooling requirements, as well as producing less organic waste. Many of the improvements we are making take time to We are also making changes implement. But across all to the chemical processes eight sites, we have already themselves. For example, we cut energy use by 4%, CO2 are investing in a new process emissions by 12%, water use at our facility in Quality Road, by 10% and waste to landfill by 82% since 2010. Singapore, which uses enzymes in the manufacturing of amoxicillin (one of the most widely prescribed antibiotics GSK Corporate Responsibility Report 2013 63...
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...Executive Summary: Total quality management and lean provide a means to improve the delivery of services using a disciplined, qualitative and minimalistic approach. They also bring numerous advantages to an organization and the surrounding environment if implemented properly, but it also risks being regarded as another management or profit oriented move. This paper aims to evaluate these business processes, and provide guidelines for the application of total quality management and Lean in the port activities in Singapore, through its maritime port authority. As this is the scope of the paper, an analysis is also carried out to identify the areas that the maritime port authority of Singapore has applied these measures, the impact of these methods as well as recommendation of aspects that can be leaned in order to improve both port activities and sustainability. Secondary data sources is the main methodological method used in this paper, and various pieces of information have been retrieved from these sources to indicate and support claims made in this paper In addition, this paper is targeted towards administrators and scholars responsible for a wide range of public-sector services, including those provided to citizens and those provided to internal customers both in the logistics and supply chain industry such as ports authorities, and as a business process improvement measure. Introduction: The economic development in Asia, and in particularly in the south...
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