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Waterloo Police Services Cims Project

In: Business and Management

Submitted By ehaider
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Q1. Is CIMS a good idea for WRPS? Why or why not?
Waterloo Regional Police Service (WRPS) was working with seven other police services organizations on the Common Information Management Systems (CIMS) project. The main objective of CIMS project was to share information between the police services organizations to identify crime trends and to operate in an informed and proactive manner. CIMS was an extension/expansion of earlier police information systems and it was third upgrade of the systems for WRPS.
The problems started from the beginning when the project started in 1998 and they were not able to identify any Vendor during the first RFP project who could satisfactorily meet stringent system integration requirements. Only one vendor named Integrated Technologies Group (ITG) submitted the proposal in the 2nd round of RFP after simplifying the system integration requirements. ITG was based in mid-Atlantic U.S. This is clearly a sign that CIMS was a very complex project and all vendors except ITG felt that they could not meet the requirement and did not even submit an RFP whereas, ITG received a solid score based on the Statement of Work and appeared to be able to deliver the level of required systems integration.
Chief Gravill had a solid educational background and long history of his involvement with Information Systems. I am not sure if other Police services organizations had similar type of leaders and level of commitment on this project.
The issues started to surface when ITG and core project team started reviewing the functional design specifications (FDS) and found gaps in interpretation of requirements between ITG and CIMS project team. Several hundred issues in dispute regarding the FDS with respect to CAD, RMS, CPIC, software mapping and Canadianization of the software. There were several terms used in the initial requirements based on understanding

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