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Associate Level Material
Appendix C

Cross-Cultural Communication Matrix

Use the matrix to complete the country information. Write 3-4 sentences for each item.

• Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into the matrix. The Web site provides you with a strong starting point. You may also want to perform a general Internet search to find additional information. • Include APA-formatted references on a separate page.

The assignment is due in Week Three.

|Cross-Cultural Communication |
|Country |Preferred Communication Style |Nonverbal Communication Practices |Business Communication Norms |Strategies to Increase Cross-Cultural |
| | | | |Communication |
|North America |The handshake is the common greeting. |Americans are direct. They value logic and |Americans will use the telephone to |By Americans using knowledge-sharing and |
| |Handshakes are firm, brief and |linear thinking and expect people to speak |conduct business that would require a |communicating tools. Using water cooler |
| |confident. Maintain eye contact during |clearly and in a straightforward manner. If|face-to-face...

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