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In: Business and Management

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Management and leadership go hand and hand. Leadership and management are not the same but they are link. Management’s job is to plan, organize and control people and resources. Management focuses more on the systems and the structure of the organization. In this position they are in usually there to maintain order and assure proper protocol is being followed. For example in technical support manager don’t necessarily have to be technical but just make sure agents are following the companies’ policies. They are more concerned with 1 :) Reaching the bottom line 2 :) Pleasing the customer 3:) Developing Strategies and gathering the resources necessary to accomplish the company’s goal. Leaders are responsible for motivating the employees to accomplish the organizations goals. People in leadership roles are usually people persons. Because of the different personalities that exist in the workplace leaders will have to relate effectively to those personalities they clarify company policies and explain multiple routines to the employees. In my opinion leadership is the backbone in a sense to management because they help enforce the policies. They also are responsible for training, coaching and ensuring the employees are following the companies’ policies. Unlike management leaders don’t usually just tell people what to do but they try to appeal/inspire them in order to get them to follow there, in my opinion both leadership and management are important to the company’s success. In layman terms management develops a map/plan for the companies to follow and leadership essentially is responsible for going out and making sure the plans are

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