Wegmans

Wegmans is able to sustain its culture by the manner in which they treating their employees like

parts of their family. According to the description in our text, Wegmans is an example of a clan

culture that emphasizes tradition, loyalty, personal commitment, extensive socialization,

teamwork, self-management and social influence as its attributes. They differentiate and

establish their company’s culture to new employees from the beginning in the interview process.

By hiring persons interested in gourmet food, they get people who want to sell gourmet food.

Another aspect of their culture is the teamwork demonstrated when opening a new location as in

the Dulles store opening. Their culture is taught by existing managers and employees as shown

in how the other locations help to train and onboard the new employees and work with the store

until it is running smoothly. The 6% turnover rate of Wegmans employees, which is well below

the industry norm, shows how the company’s benefits, higher pay rates, scholarships help to

foster long-term employee loyalty and commitment. Simply put, this family-owned business

treats their employees like the valuable assets to the business that they are.

A possible threat to Wegmans culture could be duplication by a competitor that figures out how

to get the same results and success with less money spent. It is said that the best compliment is

for another to want to be like you. I also see that as Wegmans is a tightly knit entity that has

hiring practices that may seem to be restrictive to outsiders, it may be vulnerable to complaints

of unfair hiring rules. I see it as getting like-minded workers and leaders to work toward the

common goal and provide the best experience for their customers.

Shopping at Wegmans is a real adventure because they offer the specialty items that are not be

available at the Pathmarks and ShoptRites. As a fan of the Food Network, I can find ingredients

that may be a bit more unique than the usual fare.

Hellriegel, D., & Slocum, J. W., Jr. (2011). Organizational behavior: 2011 custom edition (13th ed.). Mason, OH: South-Western Cengage Learning.