Premium Essay

Wgu Ethical Situations in Business Task 1

In: Business and Management

Submitted By luvmayberry
Words 691
Pages 3
Ethical Situations in Business Task 1

John Mackey, founder of Whole Foods once said "Business social responsibility should not be coerced; it is a voluntary decision that the entrepreneurial leadership of every company must make on its own." (Mackey, 2005) In today’s society it is increasingly common for businesses to actively identify and become directly involved in the country and the global social issues and needs. It is now common

place for companies to market this information alongside of their logos, as a TV commercial and on the products they sell. When a company does not resemble its competitors it really stands out and

unfortunately this is where we find Company Q. In the exercise Company Q is described as a small, local grocery store located in a major metropolitan area. Company Q, seems to be allowing themselves to be defined by their financial An older

successes and failures rather than listening and becoming engaged with their community.

school of thought perhaps, which makes them, stand out in a way that casts a negative light on the business. While two of their stores have closed in high crime areas due to loss of revenue some might

make the case based on the information given that it in fact had more to do with their lack of attention to the pulse of the local community. Company Q, has many opportunities on which they could improve their overall reputation and how they are seen within their local community as well as their bottom-line. Listening to the patrons

who frequent your business is an obvious opportunity that it appears in the past have been overlooked. The company was asked to offer organic/health conscious products in which they acted in a very small and insignificant way. Constantly surveying and analyzing customer trends seems to be a necessity to We have seen many chains beginning to offer a store

stay ahead in…...

Similar Documents

Premium Essay

Wgu Task 1

...Healthcare Utilization and Finance WGU Organizational Systems &Quality Leadership KOT1 Lynnell Fulkerson Healthcare Utilization and Finance Medicare A1. Medicare Part A Medicare Part A covers medically necessary services and supplies including hospitalization and skilled nursing facility (SNF) care. Mrs. Zwick spent five inpatient days in the hospital and 40 days in a SNF. Medicare Part A will cover 100% of the first 60 days of Mrs. Zwick’s hospital stay after she pays the $1,184 deductible. Because Mrs. Zwick spent at least three days as an inpatient in the hospital, and assuming that the skilled nursing facility Mrs. Zwick is admitted to is Medicare certified, Medicare Part A will pay for 100% of her first 20 days in SNF (2013 Medicare Costs, 2012). Medicare Part A also covers days 21- 100 in a SNF with a $148 per day co-pay, however, Mrs. Zwick had a hospital-acquired infection (HAI) of the urinary tract and was unable to participate in rehabilitation for 7 days. Medicare will not cover the costs of those 7 days in the SNF because in 2009 the Centers for Medicare & Medicaid Services (CMS) stopped paying for preventable conditions including hospital-acquired urinary tract infections (Paddock, 2007). The skilled nursing facility will not be reimbursed for the cost of care and services for that time. The additional time in the SNF, 13 days, will be covered by Medicare Part A except for the $148......

Words: 1659 - Pages: 7

Premium Essay

Iwt1 Task 1 Wgu

...IWT1 Task 1 Impressionism and Post Impressionism By WGU student In early 19th century, the French government controlled the academies and salons of paintings. The impressionism took place in second half of 19th century, which was results of French artists rejecting the traditional government sanctioned academic painting that was dominating their arts at the time. The first independent art exhibition was held in 1874 for one month. Few of the famous artists’ who participated and help organize this exhibition was Claude Monet, Berthe Morisot, Pierre-Auguste Renior, Edgar Degas and Camille Pissarro along with 25 other artists. They displayed approximately 165 paintings during this exhibit. This group of artists referred themselves as the Anonymous Society of Painters, Engravers, Sculptors, etc. The artists from Impressionism period intentionally painted which captured the nuances of light and beauty of natures. These artists were against painting a picture of moral messages, as the artists of past they mostly painted in studio. Impressionist had very firm understating of color theory, optics, nature of light, and optical mixing (created much more vivid colors in the eyes of the viewers). The invention of photography had profound influence on the artist of the day, the way they handle perspective in the relationship between subject matters in space. The invention of photography essentially freed these painters to become more abstract with their subject matter, they......

Words: 1303 - Pages: 6

Premium Essay

Ethical Situations in Business

...Ethical Situations in business STANDARDS AND PROCEDURES A company needs to have a strong ethics plan in order to providing services to other businesses. A company’s that will be successful has defined goals and employees' individual responsibilities. An ethics program helps in the identification and management individual and company’s shortfalls to long-term goals. The main goal is to create a successful company that focuses on client satisfaction and ethical business practices. Employees are expected to adhere to the following standards: • Having a positive attitude every day you come into work and making it a comfortable environment. If a conflict occurs, address it with the appropriate individuals. • Make sure the customer’s requests are taken care of and if at the moment it wasn’t resolved schedule an appointment to do so. • You should always maintain the attitude that the customer is always right regardless of us knowing this is not always the case, but making the customer feel this way is the secret. If and when a customer treats you in a hostile and abusive way, ask them to stop and if they do not comprehend then escalate the situation to management. This kind of situation is not to be tolerated. • Working well with others, sharing ideas, and being open-minded to ensure the success of the company. • The values, integrity, honest and discipline should be upheld within and without the organization so as to improve the company’s image and......

Words: 740 - Pages: 3

Premium Essay

Wgu Qrt Task 1

...WGU QRT Task 1 Western Governors University MBA- Health Care Management E-Business QRT2 Task 1 March 31, 2014 The importance of establishing a presence on the internet for your business can not be over emphasized. Not only is it crucial these days to establish your online presence, but establishing and maintaining your online figure is key to growth, visibility, and survival of your business. In the course QRT2 – eBusiness the student must demonstrate ten (10) competencies that will demonstrate the importance of establishing an ebusiness. These core competencies include exploring Market Opportunities, Integrated Marketing Communications, Customer satisfaction, customer relationship management, product and service planning, introducing new products and services, entrepreneurship, environmental scanning and competitive analysis, global operations, international strategy, and E-business. Keeping these core competencies in the overall global strategy of your business and more importantly your online presence is imperative for economic growth, staying ahead of the competition, and establishing both a domestic as well as global audience. Task 1 327.1 creating and Managing Customer Relationships A1. Viability of Product or Service The Beach Front Inn in Brookings Oregon is a Hotel that provides a mixture of scenic beauty and convenient access to the sands of the Pacific Ocean. The Best Western Beach Front Inn literally sits feet away from the dark blue waters......

Words: 6210 - Pages: 25

Premium Essay

Wgu E Business Task 1

...MBA – Management and Strategy E-Business QRT2 Task 1 February 13, 2014 1. Viability of Product or Service: Horsepower Towing is a sole proprietorship business established by Tyler Loveridge in the early 2000’s in Lehi, Utah. Horsepower offers a variety of services including towing, law enforcement, truck maintenance, and trucking. Horsepower started out as a single truck towing service and has steadily grown into various services to the company it is today. Horsepower began expanding its towing capabilities shortly following inception to include contracting out towing for law enforcement. This included, but was not limited to DUIs, accidents, and suspended licenses. In 2010, Horsepower continued its growth and set up a division for long-haul trucking. Because of its now diverse product and service offering, Horsepower can greatly benefit from developing a website and gaining a much stronger online presence. Currently, Horsepower Towing does not have an official website. Most of the contact information can be found online by a general Google search, but no website with offerings, testimonials, or other valuable information exists. Horsepower will see a significant increase in interest throughout the area because not only are they in an industry where technology does not have a strong presence, but also the general population is using technology more and more to find business. Also by going online, Horsepower can become a more recognized brand and have much more...

Words: 4073 - Pages: 17

Free Essay

Wgu Jdt Task 1

...Rjdt Task 2a By saltzmachine | Studymode.com Human Resources RJDT Task 2a Mitchell Shaneman February 12, 2013 Memorandum To:    CEO; Executive Team From:    Eric Saltzman, Manager     Elementary Division Date:    February 11, 2013 Subject:  Alternatives for the decision regarding the high lead found in the whistles. The situation of determining how to handle the recently discovered high lead content in the large whistles order is a difficult one that will in some way affect the company. Three alternatives have been made to allow options for this decision. Alternative 1: Say nothing; allow the whistles shipment to go without notifying the customer. Alternative 2: Replace the customer’s order by providing whistles that meet the appropriate company standards. Alternative 3: Contact the customer and explain the situation, offer them a discount for on the whistles that are lower than the company standard. Decision Process The process for choosing the three alternatives began by identifying the decision to be made. The decision at hand is what to do with the information discovered about the order of whistles going to a school in South America. This is a big decision that will affect the company in each alternative. The next step of the process is listing options possible for the situation, and then studying those options by listing advantages and disadvantages of each. Then the decision was made by choosing the best overall solution......

Words: 1459 - Pages: 6

Premium Essay

Wgu 1 Task 2

...Running  Head:  EBT  TASK  2 1 Research  Integration EBT  Task  2 Western  Governor’s  University EBT  TASK  2 2 Review  and  Classification  of  Evidence Source Type Appropriate  Type  of (American  Academy  of Pediatrics;  American Academy  of  Family Physicians,  2004) or inappropriate Filtered Appropriate: This  article establishes  diagnosis and  management guidelines  for  the treatment  of  AOM. Additionally,  the authors  make recommendations regarding  treatment options  for  the symptoms  of  AOM and  address  the concept  of  watchful waiting  as  opposed to  immediate antibiotic  therapy. Recommendations are  provided  for clinical  practice  and were  created  using  a systematic  review  of clinical  research, ......

Words: 1745 - Pages: 7

Premium Essay

Wgu Task 1 E Business

...Proposal for the Online Expansion of Pyramid Advertising Western Governors University QRT2 - eBusiness (0610) Task 1 This paper describes a plan for using online marketing to expand the geographic scope of Pyramid Advertising's clientele and increase its exposure to marketing managers in mid-sized and larger companies. Table of Contents 1. Viability of Online Methods to Increase Demand for Printed Media and Product Sampling.... 3 2. Current Online Competition....................................................................................................... 4 3. Online Marketing Strategies....................................................................................................... 6 4. Social Media Development and Integration............................................................................... 8 5. Conclusion.................................................................................................................................. 9 6. References................................................................................................................................. 11 7. Appendix A............................................................................................................................... 12 8. Appendix B............................................................................................................................... 13 9. Appendix C............................................

Words: 2289 - Pages: 10

Premium Essay

Wgu Lit1 Task 1

...Part A The Report  SOLE PROPRIETORSHIP In the United States, sole proprietorships are the form of business that is most frequently used. The business and the owner itself are one. One advantage of owning a sole proprietorship is that it is very easy to start up. The owner can just start providing a service or a good, and start charging money for them. Second, (autonomy) the owner controls everything and does as he pleases. Another advantage is that all profits belong to the owner and no one else. One disadvantage of a sole proprietorship is that it can only have one owner and cannot be passed on to someone else. This being said, that same owner has unlimited liability for all debts and obligations. It is also very hard to fund this type of business. The last disadvantage is that if the owner dies, most usually the business does too. • Liability: The sole proprietor is completely liable for all expenses and debts of the business. • Income taxes: With this type of business, the owner must only pay taxes on the income that the business generated. Sole proprietorship income is treated as if it was personal income and suffers the highest taxation rate. • Longevity or continuity : In cases where the owner dies the business usually will go under as well. • Control: The owner controls all aspects a sole proprietorship. • Profit retention: If the business leads to a profit, that profit belongs specifically to the owner. • Location/Expansion: Sole proprietor can......

Words: 3434 - Pages: 14

Premium Essay

Wgu - Est1 - Task 1

...Western Governors University Student: Anne Jaymes Student ID: 000320202 Course: EST1 Task: 1 (310.2.1-05) Social Responsibility Jaymes Page -2- Part A: Evaluate Company Q’s Attitude Toward Social Responsibility “Company Q is a small local grocery store chain located in a major metropolitan area. They have recently closed a couple of stores in higher-crime-rate areas of the city, reportedly because these two stores were consistently losing money. After years of requests from customers, all of their stores have started offering a very limited amount of health-conscience and organic products—all of which were high margin items. When asked by the area’s food bank for donation of day-old products, management declined deciding instead to throw the food away, citing worries over lost revenues due to possible fraud and stealing by employees who might say they are donating the food.” Evaluation of Company Q: Businesses are in business to make a profit. Businesses that are in business to make a profit with a total disregard for all else, is capitalism at its worst. A company who habitually relies on or exploits others and gives nothing in return, is a parasitic company. In order for companies to positively co-exist with their stakeholders, they must work to minimize the negative impact their business has on them. It was not against any business law, for Company Q, to close two stores that were located in higher crime-rate areas of the city that were......

Words: 1316 - Pages: 6

Premium Essay

Wgu Lit 1 Task 1

...Task 1 Situation A The Family and Medical Leave Act of 1993 has many provisions but 3 major ones are that all employees of an organization of 50 or more employees working more than 20 hours per week be given a minimum 12 weeks of time off for domestic responsibilities each year. Those responsibilities include; the birth of a new child, the care of an immediate family member with a serious medical condition or the adoption of a foster child (US Department of Labor). Under the Act the employer must maintain the employees’ health insurance and employment status during that time frame. If the employee’s current position is no longer available a position of equal pay must be found. To qualify, the employee must have worked for the organization for 12 month and have worked 1250 hours in the 12month preceding the leave. The Family and Medical Leave Act of 1993 does apply to Situation A in almost every aspect except for one, the paid leave portion. In situation A, the employee was given 11 weeks off from work after being employed for 2 years for the birth of a child. Upon returning to work after 11 weeks the employee was given his job back and at the same rate of pay. The Family and Medical Leave Act of 1993 require that unpaid leave be given and the employee me be given up to 12 weeks off in a 12 month period or 26 weeks for the care and/or return of a veteran. In situation A, No violation occurred because The Family and Medical Leave Act of 1993 states that the employee......

Words: 903 - Pages: 4

Premium Essay

Ethics Task 1 Wgu

...Effective Powers Of the five powers, the establishment of an ethical climate calls for much debate. However given the current climate of Paradigm Toys, that being one of coercive power; the use of referent power is likely going to be the most effective in changing ethical climates. The current climate of coercive power, is displayed through the employees being fearful of the loss of jobs if quota’s are not met- which often causes defective products to be produced. This defective product issue has been seen in a large number of recalls within the past three years. To combat this current ethical culture of ensuring quotas are met but failing to produce a quality product, developing a culture of referent power should be implemented. Referent power is a good tool to utilize to ensure the previous power structure- either coercive power or reward power gone wrong. “Referent power is sometimes thought of as charisma, charm, admiration, or appeal. Referent power comes from one person liking and respecting another, and strongly identifying with that person in some way” (Referent Power, 2014). Implementation of referent power will take time in that development of trust in management from employees will not be an easy task. Likely a change in management or significant leadership training would be most helpful to implement this type of power within Paradigm Toys. In essence, the concept of referent power would be to ensure that employees respect and trust their leadership......

Words: 3959 - Pages: 16

Premium Essay

Wgu Ethical Leadership C206 Vot2 Task 1

...Ethical Lens and Dilemmas Ethical Leadership C206 April 4th, 2015 Ethical Lens and Dilemmas Ethics is the guiding force in any respectable organization. With a moral compass, especially in the leadership of organization, a company can become compromised and fall into a quagmire of legal issues, a tarnished reputation, and devaluation of company stock if it is a publically traded company. In pursuit of examine my own ethical lens I will analyze the ethical traits of an admired leader, my own traits as exhibited in the Ethical Lens Inventory, and how I make a decision concerning a particular ethical dilemma. Ethical Traits of President Obama My chosen leader for this ethics review is President Barack Obama. President Obama’s two leading exhibited ethical traits are respect and fairness. According to article Obama's Leadership & Character Traits Obama showed the first trait, respect, when he shared his views concerning diplomacy with Iran before he took office. He believed that we should recommence peace talks with Iran rather than pass a bill that would seek to label a group within their borders a terrorist threat which would lead us to locate troops near the Iranian border and escalate already heated tensions with Iran. Obama showed respect in this instance by believing that the past of an organization does not inherently infer that the organization should be disrespected by using force first rather than diplomacy. (Obama's Leadership & Character......

Words: 2149 - Pages: 9

Premium Essay

Wgu Egt Task 1

...EGT Task 1 A. Profit maximization can be calculated from the following 2 approaches: 1. Total Revenue to Total Cost (TR/TC) approach a. Total revenue is calculated by multiplying price times quantity (TR = P x Q) b. Total cost can be calculated a variety of ways, i.e. fixed (TFC) and variable (TVC) costs and also capital and labor composition costs (TC = TFC + TVC) c. Profit is total revenue minus total cost (TR-TC) d. In order to maximize profit, need to find largest gap between total revenue and total cost (TR & TC) 2. Marginal revenue to marginal cost (MR/MC) approach a. Instead of looking for the largest gap in a profit maximization direction, you need to equate marginal revenue is equated to marginal cost (MR = MC) b. The term “Marginal” means next incremental unit c. Marginal revenue is the change that takes place in total revenue divided by the change in quantity (MR = ∆TR/∆Q) d. Marginal Cost is the change that occurs in the total cost divided by the change in quantity (MC = ∆TC/∆Q) B. The calculation used to determine marginal revenue is MR = ∆TR/∆Q, where MR = Marginal Revenue, ∆TR = Change in Total Revenue and ∆Q = Change in Quantity. 1. Marginal Revenue increases when Company A goes from producing no widgets to 1 widget. 2. Marginal Revenue decreases when Company A produces 2 or more additional widgets, which is indicative of a monopolistic market. 3. Marginal Revenue remains constant only when there is a perfect (pure)......

Words: 825 - Pages: 4

Premium Essay

Wgu C200 Task 1

...Hillsborough County Public Utilities Department Leadership Analysis Managing Organizations and Leading People – C200 Task 1 Western Governors University Table of Contents Introduction1 Current Leadership Practices2 Affects on Current Culture3 SWOT Analysis5 Strength #15 Strength #25 Weakness #16 Weakness #26 Opportunity #17 Opportunity #27 Threat #18 Threat #28 Evaluating the Traits of the Current Leader9 Strength #19 Strength #210 Strength #310 Weakness #110 Weakness #211 Weakness #311 Recommendations for the Future12 Recommendation #112 Recommendation #212 Recommendation #313 References14 Hillsborough County Public Utilities Department Leadership Analysis Presently, I work for the Hillsborough County Government in the State of Florida. The first two and a half years of my career with the County, I worked for the Public Utilities Department. This is one of fifteen departments listed under the Chief Development and Infrastructure Services Administrator. Each Administrator has multiple Assistant Administrators and Department Directors within their structure and each Administrator reports directly to the County Administrator who is appointed by the elected officials serving on the Board of County Commissioners (BOCC). While the structure and needs of each agency/department are unique to the area they serve, the term “public utilities” may sound familiar. The name “public utilities” identifies the water and sewer systems that are required to be...

Words: 3832 - Pages: 16