Free Essay

What Can I Take Away from the Experience of Observing This Video That Will Help Me Develop Clinical Skill (Knowledge and Self-Awareness) in Either Therapeutic Communication or Inter-Professional Communication?

In: Other Topics

Submitted By GabrielleCleary
Words 787
Pages 4
Reflective essay
HLSC110

Question: What can I take away from the experience of observing this video that will help me develop clinical skill (knowledge and self-awareness) in either therapeutic communication or inter-professional communication?

Therapeutic communication is the communication between the nurse and the patient, focusing on the patient’s wellbeing (Berman et al, 2015). In the video of the radiographer working in the emergency department, therapeutic communication is demonstrated between the radiographer and his patient. After reflecting over the therapeutic communication that’s shown in this video, it has helped me developed different techniques that are used with this communication and how to approach these techniques in the best way.
Using Discolls reflection cycle, the ‘what’ comes first, describing what has happened in the situation. The therapeutic communication in this video starts with the Radiographer Peter, abruptly entering the room of pregnant patient Sally, who has seemed to have had a stroke. Not realizing that Sally can’t talk, Peter immediately starts to ask her questions before Sally’s husband has to step in and explain what her situation is. Peter then carry’s on asking Sally’s husband questions about herself and explains that he needs to do a CT scan of her brain. Peter then makes it clear that because a CT scan requires them to use radiation that there is harm to the baby. Sally’s husband becomes concerned and tries to sort out with Peter if this is really the best way to do this scan. With some explaining by Peter of why they need to do this scan, Sally’s husband then understands that they need to make the diagnoses of Sally first.

Discolls cycle of reflection then follows up with the ‘so what’, where the analyzing of this event occurs. By using the summary of therapeutic communication techniques by Julia Balzer Riley (Julia, 2011) the therapeutic communications displayed in this video are easier to identify. However after identifying these techniques used in this video by the radiographer, I thought could have been displayed better. The first therapeutic communication technique that I thought wasn’t done well was listening. Peter was rushing through this interview and wasn’t actually giving Sally’s husband the right answer to his questions. I felt that Peter explained the same thing over again, instead of changing the way he said it so Sally’s husband could understand where he was coming from. This showed Peter’s lack of interest in Sally’s condition. Peter could improve this technique by listening and understanding what Sally’s husband was asking, then explaining it in a way that he understands it. Peter also didn’t establish any guidelines that Julia mentions in her summary. Peter didn’t explain Sally’s part or motive in this situation which then made it difficult for Sally to know what to expect from Peter. Peter can improve this by explaining Sally’s roles and purposes for this particular interaction. Acknowledgment is another technique I thought Peter did poorly in that I identified. Peter didn’t show Sally her importance in this situation and their relationship. Peter can improve acknowledgement by interacting with Sally more and making sure she understands what his saying. However I found that peter did well in using the summarizing and planning therapeutic communication techniques that have helped me develop my clinical skills. Peter made statements of the main point discussed which was information about the harm radiation can do to the baby. I recognized that peter summarized and made this statement very clear to help Sally take out the importance of the interview. Peter also planned the situation out well discussing the goals and steps that they will undertake. I learnt by doing this peter dwelled on what Sally’s role is between their relationship.
Discolls cycle of reflection finishes of with the ‘now what’, explaining what you are going to do about it. I have found that after my experience in identifying the therapeutic communication techniques in this video, I have increased my knowledge in this field and I am now aware of what specific techniques to use. I am going to put these techniques into practice and start using them in the appropriate situations. After reflecting on this situation I can see clearly between the good and the bad therapeutic communication techniques. With the use of Julia’s techniques in her summary of therapeutic communication techniques will help improve the relationship between the nurse and the patient. From this experience of reflecting the radiographer in this emergency situation I will take away the good techniques of therapeutic communication used by Peter and learn from what he could have improve on.

References
Julia, R. (2011). Communication in nursing. (7th ed). St. Louis, Missouri.
Berman et al, (2015) Kozier and Erbs fundamentals of nursing. (3rd ed). Melbourne, VIC.

Similar Documents

Premium Essay

Reflection- Assessment Task Two

...reflection What can I take away from the experience of observing this video that will help me develop clinical skill (Knowledge and self-awareness) in either therapeutic communication or inter-professional communication? The video I have chosen to reflect upon is the handover of the pregnant stroke patient from the Paramedic to the Nurse. The paramedic introduces himself and the patient Sally. The paramedic describe the past events that lead to sally being brought into hospital and his observation made at the patient’s home. For example her age and weeks of pregnancy and that she is not on any medications that they know of.The paramedic completes his handover leaving the patient in the care of the nurse. The nurses takes over care of the patient and comes down to the patient’s level and introduces herself to patient. The Nurse also explains what will happen next and remains forces on the care of the patient, using Therapeutic communication. This video shows many techniques that may benefit my development of clinical skills and knowledge in relation to Therapeutic communication. This form of communication that is used in the clinical environment is a collaborative partnership between the carer, the patient and their family and/or partner. This partnership as the main interest of meeting the best possible outcomes for the patient within the mutually agreed upon goals for the individual who is in care (Berman, Kozier, & Erb, 2015) . This form of communication is based......

Words: 934 - Pages: 4

Premium Essay

Therapeutic Communication in Patients

...Reflection on Video Vignette What can I take away from the experience of observing this video that will help me develop clinical skill (knowledge and self-awareness) in either therapeutic communication or inter-professional communication? Video Nine - Occupational Therapy Therapeutic communication is used continuously throughout the discussion between Elizabeth (occupational therapist) and Sally (client) who is in recovery from a pregnant stroke. It’s a relationship to provide goal-oriented support to the patient in advancing their physical and emotional wellbeing. Listening to the patient means taking onboard both the content and the feelings the client is expressing, while subsiding personal judgement and ideas to centre attention on patient needs and goals. Elizabeth executes effective therapeutic communication which I can confidently mimic, to help me develop skills in clinical. What? Sally has been hospitalised for 5 days and is recovering from a pregnant stroke. Elizabeth uses a therapeutic approach to engage and talk to Sally about her needs for returning home and living safely. Elizabeth introduces herself to deliberately ensure Sally knew her name and how she was helping her. This is effective in clinical as patients may have various doctors and can become disoriented with the different people. Introductions ensures the client knows who each person is, and how they are helping them. When talking to clients, showing your body language is engaged with the......

Words: 1021 - Pages: 5

Premium Essay

Mentor

...opportunity with a placement provider, with the approval of the institution…” (Quality Assurance Agency QAA (2001), Section 9 pg 4, Code of Practice for the assurance of academic quality standards in Higher Education Institutions) Accessed on 24.6.05 www.qaa.ac.uk/academicinfrastructure/codeOfPractice/section9/PlacementLearning.pdf Facilitation roles Those who facilitate placement learning undertake a variety of roles which may include support, assessment and facilitation of learning. There is a wide range of role titles that describe these roles including: Assessor, Mentor, Practice Educator, Preceptor, Clinical Teacher, Associate Mentor, Clinical Educator or Practice Teacher. 2 Version 1 September 2005 © School of Health and Social Care, Oxford Brookes University, Oxford Contents 'Mentoring' 2005 - a resource Definitions How to use this resource What's in it for me? Preparing for the student Links to theory Top tips: identifying learning opportunities Example learning opportunities Learning objectives or goals Example learning objectives Links to theory Ideas for orientation to the placement Top tips: successful placement relationships...

Words: 14347 - Pages: 58

Premium Essay

Essay

...Copyright Act 1968 (the Act), except for any fair dealing for the purposes of study, research, criticism or review, no part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means without prior written permission from John N. Bailey. All inquiries should be directed in the first instance to the publisher at the address below. Copying for Education Purposes The Act allows a maximum of one chapter or 10% of this book, whichever is the greater, to be copied by an educational institution for its educational purposes provided that that educational institution (or the body that administers it) has given a remuneration notice to JNB Publications, Disclaimer All reasonable efforts have been made to ensure the quality and accuracy of this publication. JNB Publications assumes no responsibility for any errors or omissions and no warranties are made with regard to this publication. Neither JNB Publications nor any authorised distributors shall be held responsible for any direct, incidental or consequential damages resulting from the use of this publication. To Order this Publication This publication can be ordered in a wire bound format or as an electronic copy for unlimited copying and editing in an RTO. For distribution details, please visit our website at www.jnbweb.com. or email me at johnb@jnbweb.com . Published in Australia by: JNB Publications PO Box 268 Macarthur......

Words: 39856 - Pages: 160

Premium Essay

Form

...CATALOG This Catalog contains information, policies, procedures, regulations and requirements that were correct at the time of publication and are subject to the terms and conditions of the Enrollment Agreement entered into between the Student and ECPI University. In keeping with the educational mission of the University, the information, policies, procedures, regulations and requirements contained herein are continually being reviewed, changed and updated. Consequently, this document cannot be considered binding. Students are responsible for keeping informed of official policies and meeting all relevant requirements. When required changes to the Catalog occur, they will be communicated through catalog inserts and other means until a revised edition of the Catalog is published. The policies in this Catalog have been approved under the authority of the ECPI University Board of Trustees and, therefore, constitute official University policy. Students should become familiar with the policies in this Catalog. These policies outline both student rights and student responsibilities. The University reserves the right and authority at any time to alter any or all of the statements contained herein, to modify the requirements for admission and graduation, to change or discontinue programs of study, to amend any regulation or policy affecting the student body, to increase tuition and fees, to deny admission, to revoke an offer of admission and to dismiss from the......

Words: 149595 - Pages: 599

Premium Essay

Edphod8

...an educator's guide for the Senior Phase and FET 6 HIV/AIDS education at school 7 Educators' pastoral role in their schools and communities: an opportunity to care SECTION 3 Crisis and trauma in adolescence 8 Crisis: the theory 9 The crisis intervener and the person in crisis: prevention, prejudice and the intervener 10 Crisis intervention: general models 11 The skills for ensuring a positive relationship and interview between the crisis intervener and the adolescent in crisis SECTION 4 The religious world of the learner 12 Understanding religious diversity in my school 186 122 136 144 168 16 24 41 57 81 92 Page (iv) 2 EDPHOD8/1/2012±2014 (iii) PREFACE The study material for this module comprises four sections. Section 1: The theoretical framework for the pastoral role of the educator (see learning unit 1) Section 2: Practical examples to illustrate the applied competence of the community, citizenship and pastoral role (see learning units 2 to 7) Section 3: Knowledge, skills, values and attitudes pertaining to the handling of crises and trauma in adolescent learners (see learning units 8 to 11) Section 4: Knowledge dealing with the religious world of the Senior Phase and FET learner (see learning unit 12) (iv) SECTION 1 A THEORETICAL FRAMEWORK LEARNING UNIT 1 THE PASTORAL...

Words: 100366 - Pages: 402

Premium Essay

Daimler-Chrysler Merger Portrayal

...Knowledge Management Tools and Techniques Practitioners and Experts Evaluate KM Solutions This page intentionally left blank Knowledge Management Tools and Techniques Practitioners and Experts Evaluate KM Solutions Edited by Madanmohan Rao AMSTERDAM • BOSTON • HEIDELBERG • LONDON NEW YORK • OXFORD • PARIS • SAN DIEGO SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO Butterworth-Heinemann is an imprint of Elsevier Elsevier Butterworth–Heinemann 200 Wheeler Road, Burlington, MA 01803, USA Linacre House, Jordan Hill, Oxford OX2 8DP, UK Copyright © 2005, Elsevier Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Permissions may be sought directly from Elsevier’s Science & Technology Rights Department in Oxford, UK: phone: (+44) 1865 843830, fax: (+44) 1865 853333, e-mail: permissions@elsevier.com.uk. You may also complete your request on-line via the Elsevier homepage (http://elsevier.com), by selecting “Customer Support” and then “Obtaining Permissions.” Recognizing the importance of preserving what has been written, Elsevier prints its books on acid-free paper whenever possible. Library of Congress Cataloging-in-Publication Data Rao, Madanmohan. KM tools and techniques : practitioners and experts evaluate KM solutions / Madanmohan Rao. p. cm.......

Words: 182966 - Pages: 732

Premium Essay

Lol What

...around the world on self-confidence, communication and relaxation. Today he concentrates on publishing books about personal and professional success and about health and runs his own highly successful publishing companies in France and Switzerland. You can reach him at: mailto:webmaster@mind-powers.com Copyright © 2001 Christian H. Godefroy All Rights Reserved. Duplication in whole or in part is strictly prohibited without the express written permission of the author. Excerpts may be published for review purposes with appropriate citation and reference. This work is protected under the copyright laws of the United States and other countries. Unlawful duplication is punishable by severe civil and criminal penalties. Table of Contents Forward ..................................................................................... 2 About the author... .................................................................. 2 Introduction ............................................................................. 5 Part One: Sophrology ........................................................... 18 Hypnosis ..................................................................................................... 19 Sophrology.................................................................................................... 4 Suggestion................................................................................................... 64 Part Two: The Alpha......

Words: 73560 - Pages: 295

Premium Essay

Mba Applications Essays

... All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system without written permission from the author, except for the inclusion of brief quotations in a review. Electronic and CD-ROM versions published by: Magnificent Milestones, Inc. Post Office Box 100582 Palm Bay, Florida 32910 www.ivyleagueadmission.com CD ROM Edition 10-digit ISBN 0977376443 13-digit ISBN 9780977376445 PDF Version 10-digit ISBN 0977376494 13-digit ISBN 9780977376490 Printed in the United States of America Disclaimers: (1) This book is a compilation of successful admission essays; it does not claim to be the definitive word on the subject of MBA admission. The opinions expressed are the personal observations of the author based on her own experiences. They are not intended to prejudice any party. Accordingly, the author and publisher do not accept any liability or responsibility for any loss or damage that have been caused, or alleged to have been caused, through the use of information in this book. (2) Admission to business school depends on several factors in addition to a candidate's essays (including GPA, test scores, interview and reference letters). The author and publisher cannot guarantee that any applicant will be admitted to any specific school or program if (s)he follows the information in this book. Dedication For......

Words: 89385 - Pages: 358

Premium Essay

Myths

...Emissions from the Eyes Myth #5 Subliminal Messages Can Persuade People to Purchase Products 2 FROM WOMB TO TOMB Myth #6 Playing Mozart’s Music to Infants Boosts Their Intelligence Myth #7 Adolescence Is Inevitably a Time of Psychological Turmoil Myth #8 Most People Experience a Midlife Crisis in | 8 Their 40s or Early 50s Myth #9 Old Age Is Typically Associated with Increased Dissatisfaction and Senility Myth #10 When Dying, People Pass through a Universal Series of Psychological Stages 3 A REMEMBRANCE OF THINGS PAST Myth #11 Human Memory Works like a Tape Recorder or Video Camera, and Accurate Events We’ve Experienced Myth #12 Hypnosis Is Useful for Retrieving Memories of Forgotten Events Myth #13 Individuals Commonly Repress the Memories of Traumatic Experiences Myth #14 Most People with Amnesia Forget All Details of Their Earlier Lives 4 TEACHING OLD DOGS NEW TRICKS Myth #15 Intelligence (IQ) Tests Are Biased against Certain Groups of People My th #16 If You’re Unsure of Your Answer When Taking a Test, It’s Best to Stick with Your Initial Hunch Myth #17 The Defining Feature of Dyslexia Is Reversing Letters Myth #18 Students Learn Best When Teaching Styles Are Matched to Their Learning Styles 5 ALTERED STATES Myth #19 Hypnosis Is a Unique “Trance” State that Differs in Kind from Wakefulness Myth #20 Researchers Have Demonstrated that Dreams Possess Symbolic Meaning Myth #21 People Can Learn Information, like New Languages, while Asleep Myth #22 During “Out-of-Body”......

Words: 130018 - Pages: 521

Free Essay

Getting the Love You Want

...Getting the Love You Want By: Harville Hendrix ISBN: 0805068953 A Guide for Couples See detail of this book on Amazon.com Book served by AMAZON NOIR (www.amazon-noir.com) project by: PAOLO CIRIO UBERMORGEN.COM ALESSANDRO LUDOVICO paolocirio.net ubermorgen.com neural.it Page 1 Page 2 Page 3 I THE MYSTERY OF ATTRACTION The type of human being we prefer reveals the contours of our heart. -ORTEGA Y GASSET WHEN C o u P L E S COME to me for marital therapy, I usually ask them how they met. Maggie and Victor, a couple in their mid-fifties who were contemplating divorce after twenty-nine years of marriage, told me this story: "We met in graduate school," Maggie recalled. "We were renting rooms in a big house with a shared kitchen. I was cooking breakfast when I looked up and saw this man-Victor- walk into the room. I had the strangest reaction. My legs wanted to carry me to him, but my head was telling me to stay away. The feelings were so strong that I felt faint and had to sit down." Once Maggie recovered from shock, she introduced herself to Victor, and the two of them spent half the morning talking. "That was it," said Victor. "We were together every possible moment for the next two months, and then we eloped." Page 4 q Getting the Love You Want "If those had been more sexually liberated times," added Maggie, "I'm sure we would have been lovers from that very first week. I've never felt so intensely about anyone in my entire life." Not all first......

Words: 102423 - Pages: 410

Free Essay

La Singularidad

...NOTE: This PDF document has a handy set of “bookmarks” for it, which are accessible by pressing the Bookmarks tab on the left side of this window. ***************************************************** We are the last. The last generation to be unaugmented. The last generation to be intellectually alone. The last generation to be limited by our bodies. We are the first. The first generation to be augmented. The first generation to be intellectually together. The first generation to be limited only by our imaginations. We stand both before and after, balancing on the razor edge of the Event Horizon of the Singularity. That this sublime juxtapositional tautology has gone unnoticed until now is itself remarkable. We're so exquisitely privileged to be living in this time, to be born right on the precipice of the greatest paradigm shift in human history, the only thing that approaches the importance of that reality is finding like minds that realize the same, and being able to make some connection with them. If these books have influenced you the same way that they have us, we invite your contact at the email addresses listed below. Enjoy, Michael Beight, piman_314@yahoo.com Steven Reddell, cronyx@gmail.com Here are some new links that we’ve found interesting: KurzweilAI.net News articles, essays, and discussion on the latest topics in technology and accelerating intelligence. SingInst.org The Singularity Institute for Artificial Intelligence: think tank devoted to......

Words: 237133 - Pages: 949

Free Essay

Spa & Wellness Industry

... Understanding the Global Spa Industry http://www.nckvietnam.com This page intentionally left blank http://www.nckvietnam.com Understanding the Global Spa Industry: Spa Management Marc Cohen and Gerard Bodeker AMSTERDAM • BOSTON • HEIDELBERG • LONDON • NEWYORK • OXFORD • PARIS • SAN DIEGO • SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO Butterworth-Heinemann is an imprint of Elsevier http://www.nckvietnam.com Butterworth-Heinemann is an imprint of Elsevier Linacre House, Jordan Hill, Oxford OX2 8DP, UK 30 Corporate Drive, Suite 400, Burlington, MA01803, USA First edition 2008 Copyright © 2008 Elsevier Ltd. All rights reserved No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the publisher Permissions may be sought directly from Elsevier’s Science & Technology Rights Department in Oxford, UK: phone ( 44) (0) 1865 843830; fax ( 44) (0) 1865 853333; email: permissions@elsevier.com. Alternatively you can submit your request online by visiting the Elsevier web site at http:/ /elsevier.com/locate/permissions, and selecting Obtaining permission to use Elsevier material Notice No responsibility is assumed by the publisher for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products,......

Words: 153860 - Pages: 616

Premium Essay

Public Speaking Book

...A BRIEF CONTENTS PART 1 • GETTING STARTED 1. Becoming a Public Speaker 2. From A to Z: Overview of a Speech 3. Managing Speech Anxiety 4. Ethical Public Speaking 5. Listeners and Speakers 1 2 8 1 4 23 30 PART 2 • DEVELOPMENT 6. Analyzing the Audience 7. Selecting a Topic and Purpose 8. Developing Supporting Material 9. Locating Supporting Material 10. Doing Effective Internet Research 1 Citing Sources in Your Speech 1. 36 37 49 57 64 73 83 PART 3 • ORGANIZATION 1 Organizing the Speech 2. 1 Selecting an Organizational Pattern 3. 1 Outlining the Speech 4. 92 93 103 1 10 PART 4 • STARTING, FINISHING, AND STYLING 15. Developing the Introduction and Conclusion 16. Using Language 1 22 1 23 1 31 PART 5 • DELIVERY 1 Choosing a Method of Delivery 7. 18. Controlling the Voice 19. Using the Body 1 39 1 40 1 44 1 48 PART 6 • PRESENTATION AIDS 20. Types of Presentation Aids 21. Designing Presentation Aids 22. A Brief Guide to Microsoft PowerPoint 154 155 161 164 PART 7 • TYPES OF SPEECHES 23. Informative Speaking 24. Persuasive Speaking 25. Speaking on Special Occasions 1 74 1 75 188 21 7 PART 8 • THE CLASSROOM AND BEYOND 230 26. Typical Classroom Presentation Formats 27. Science and Mathematics Courses 28. Technical Courses 29. Social Science Courses 30. Arts and Humanities Courses 31. Education Courses 32. Nursing and Allied Health Courses 33. Business Courses and Business Presentations 34. Presenting in Teams 35. Communicating in Groups 231 236 240 243 246 248 25 1 253......

Words: 104318 - Pages: 418

Premium Essay

Busi

...THE Professional Practice S E R I E S James W. Smither Manuel London EDITORS Performance Management Putting Research into Action A Publication of the Society for Industrial and Organizational Psychology Performance Management The Professional Practice Series The Professional Practice Series is sponsored by The Society for Industrial and Organizational Psychology, Inc. (SIOP). The series was launched in 1988 to provide industrial and organizational psychologists, organizational scientists and practitioners, human resources professionals, managers, executives and those interested in organizational behavior and performance with volumes that are insightful, current, informative and relevant to organizational practice. The volumes in the Professional Practice Series are guided by five tenets designed to enhance future organizational practice: 1. Focus on practice, but grounded in science 2. Translate organizational science into practice by generating guidelines, principles, and lessons learned that can shape and guide practice 3. Showcase the application of industrial and organizational psychology to solve problems 4. Document and demonstrate best industrial and organizationalbased practices 5. Stimulate research needed to guide future organizational practice The volumes seek to inform those interested in practice with guidance, insights, and advice on how to apply the concepts, findings, methods, and tools derived from......

Words: 215279 - Pages: 862