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What Is Quality?

In: Other Topics

Submitted By lilschrec7
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Assignment #1 (Worth 10 points toward your grade)

* Read all the content material this week * Read all the posts in discussion and post at least 3 comments yourself. * Submit the assignment below in the drop box by Sunday night at midnight

1a. State in your words the definition of “fitness for use”

Fitness for use means that each individual person or company has their own definition of quality. Quality is something is that will change from product to product and different processes that will be necessary. Each individual person or company may have similarities for the basic categories of quality, but when it comes to the details for each characteristic, it will be different.

1b. A while back I went to Lowe's to get a small toolbox to keep in the kitchen--something to hold a few basic tools like a hammer, screwdrivers, pliers, etc. that would keep me from having to go to the basement every time I needed something.
The one I bought is in the picture, and the logo plate being skewed raised some interesting questions. The toolbox is perfectly functional, and does what I wanted it to do.

Do you consider the off center logo to be a product “defect”, why or why not?

There are two different ways of looking at this product and trying to understand if the off centered logo is a defect. Looking at it from an aesthetic category, it would be a defect. It does not look correct and something may have gone wrong with the manufacturing process of applying this logo.
However, it’s functionally and time-oriented functionality characteristics still are within a quality control. The toolbox is still able to hold the different tools without any problems. For this reason, I believe that the off center logo would not be a defect due to the fact that it does not interfere with the main purpose of the toolbox.

1c. Does it mean that there's something...

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