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What Is the Definition of Business Communication

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What is the definition of business communication? Business Communication: communication used to promote a product, service, or organization. Business communication is nothing but, the communication between the people in the organization for the purpose of carrying out the business activities. It may be oral, verbal, written. Why Is Communication Important in a Business? Good communication matters because business organizations are made up of people. As Robert Kent, former dean of Harvard Business School has said, In business, communication is everything.
 Communication is important in a business because it conveys messages from one person to another or from one department to another. It also contributes to employee commitment and job satisfaction.  Businesses with effective communication between employees have high job satisfaction among employees. Good communication improves management/employee relations and relations between the business and the customers.





Communication is important in business because it enables the management and the employees to exchange and share information effectively. It also enables the owners of the business to find out whether they are making loss or profit. Grapevine communication A grapevine communication is a form of informal communication by which people communicates each other without any formal line of communication. It’s called Grapevine because like that of a grape vine it’s impossible to find the origin of information which results in spread of rumors. Three main characteristics: First, it is not controlled by management. Second, it is perceived by most employees as being more believable and reliable than formal communication issued by top management. Third, it is largely used to serve the interest of the people within it. Features of Grapevine Communication Flexibility: There is no formal control over grapevine,

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