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What Is the Function of Resources and Leadership Roles in It Management?

In: Computers and Technology

Submitted By tray09098
Words 259
Pages 2
Information Technology (IT) which refers to computer technology (hardware and software) used for processing and storing information, and communications technology (voice and data networks) used for transmitting information, is a fundamental need of today’s businesses and organizations. Basically all modern organizations and businesses today are dependent on IT networks and applications for processing transactions and for managerial decision making.

All business managers, especially IT managers, are responsible for investing in and effectively utilizing information technology for the benefit of their organizations (Brown, DeHayes, Hoffer, Martin, & Perkins, 2012, p. 1). Today’s businesses compete with dot-com (internet only) companies via web based stores, and customers have access to high speed wireless networks from virtually anywhere. Managers need to have knowledge about IT management so that they are more able to effectively invest in and utilize new and already in place information technology.

Today’s IT managers need to have the knowledge and know how to effectively manage the three organization’s IT resources discussed in our textbook: 1) Technology Infrastructure, 2) Human Resources, and 3) Business/IT Relationships.

Technology Infrastructure: Technology infrastructure resources deal with software, computers, and networks that enable the organization to conduct business and share information across organizational units as well as business partners. To effectively manage technology infrastructure resources requires effective planning, building, and operations of the organization’s computer and communications infrastructure so that information is readily available as needed.

2) Human Resources: Managing human resources requires attention to recruiting, developing, and retaining the best talent available. Managers and IT professionals must

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