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Whirlpool

In: Business and Management

Submitted By adussazamani
Words 673
Pages 3
Outline. Topic: What Are The Common Problems With Online Shopping?
General Purpose: To identify.
Specific Purpose: To identify the common problems that are relevant to the society.
Central Idea: To emphasize more on the predicaments of online shopping.

Introduction:
Although online shopping is easy and comfortable, there are also many problems which may occur from time to time. A lot of hidden flaws that need to be detected for own safety. Sometimes people are not aware of the side effects of purchasing online goods. Some might turn good, some might turn the opposite.

Thesis:
Online shopping conclude common problems for the consumers. The duration to resolve takes a very long period of time. Complaints over the quality of the purchased merchandises are not the same as it shown on the internet. This cause resentment and dissatisfaction to the consumer.

Body: I) Credit card information will be compromised a) Credit card frauds. Make a double payment for one merchandise from the merchant. b) Identity theft. Can make another credit card with our personal information and use it fraudulently.

II) Product that has been purchased are not accurately portrayed in the website. a) Worry the picture of the item may appear on way, but the actual item may look completely different – lesser quality. b) It’s also impossible to try on apparel when conducting online shopping.

III) The consumer never physically handles the item before the process is complete and the item delivered, it is certainly possible to purchase the wrong product. a) Consumer uses the website to make the purchase on the wrong item or when the customer contacts customer service to make the purchase and provides a different code than the one for the product they really want. b) Consumer clicks on the correct product and provides an accurate product number

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