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Who Is Responsible for Ms. Liebeck’s Injuries?

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Submitted By le1972
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Who Is Responsible For Ms. Liebeck’s Injuries?

When customers order a cup of coffee at McDonald’s, they would expect to have a hot full flavor cup of coffee. However, that was not a case. On February 27, 1992, one of the McDonald’s customers ordered a cup of coffee for herself. Yet, that cup of coffee was not just hot, but it was extremely hot. As of result, she was hospitalized for eight days and suffered third degree burns over her inner thighs, perineum, buttocks, genitals, and groin areas. How could she get burned that bad from a cup of coffee? What was the temperature of the coffee at the time of this incident happened? What kind of cups and lids McDonald’s served their coffee in? Both the lady and McDonald’s have strong reasoning behind their respective cases but ultimately who is responsible for the incident that occurred?

Her name is Stella Liebeck, she was seventy-nine-year-old. She was sitting in the passenger seat when her grandson drove his car through a McDonald’s drive-thru window for her to order a cup of coffee. After receiving the order, the grandson pulled his car forward and stopped for his grandmother to add sugar and cream to her coffee. While parked, Ms. Liebeck placed the cup between her knees and attempted to remove the lid from the cup. As she tried to remove the lid, the contents of the cup spilled onto her lap. The coffee was at 185 degrees Fahrenheit at that time of the incident since McDonald’s served its coffee far higher than the temperature of typical home-brewed coffee. The coffee was hot enough to cause third degree burns all over her bottom. While she was hospitalized for eight days, Ms. Liebeck informed McDonald’s of her accident and requested that McDonald’s pay for her medical expenses; approximately $11,000. However, McDonald’s refused to pay for her request. Left with no other choice, Ms. Liebeck filed a

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