Introduction

Whole Foods Market allows their team to make their own decisions at the same times creating an environment where people are treated with respect and are highly motivated to excel. Whole Foods mentor their employee through education and on-the-job experience. This will able them to fill a majority of leadership roles from the current team member base. There is several training programs that is provide to bring those new leaders into the company.
Whole Foods divides the employees into “teams” which are group by departments. It teams goal is to ensure the daily operations are run professional and profitable. The store has several different departments like Seafood, whole body, produce, specialty, Bakery, customer service, facilities, floral, meat, prepared food and grocery.

Base on the information provide these are the job title:

1. Job A – Customer Service Clerk 2. Job B – Customer Service, Cashier 3. Job C – Prepared Food Leader 4. Job D – Prepared Foods Specialized Team Member, Night Supervisor 5. Job E – Store Team lead 6. Job F-Grocery Team Supervisor 7. Job G- Prepared Foods Associate Team Leader 8. Job H-Associate Store Team Leader 9. Job I-Grocery Store Team Member

Process, Techniques, and Factors
Job classification method is the best one to use when determining the actual job title of the each team employee that will evenly engaged to the structure of the teams and which teams the individual members report to. With this jobs are classified into existing teams based upon the established structure at Whole Foods. Each team has a description and associated job titles and each job is assigned to the team providing the closest match to the job. To ensure fairness in job ranking and wage rates a group standards are used.

This method does not attempt to describe every team member assignment and role that they will play. Because the method does provide every role an employee will play it allows for some flexibility so that team members can assist or function in other areas when they assist is needed. The standards help to identify and describe key job characteristics of their occupations that are significant for differentiating the levels of teams within store.
Evaluating each job for its compensable factors I look at the several different elements, the internal placement and external function, level of contribution and accountability to the team, and finally the store team leader and assistant team leaders. An Egalitarian structure describes the compensation structure used at Whole Foods. It has fewer levels, with small pay differential which is based upon the employees’ jobs and roles. Egalitarian structure allows for more flexible team members so employee are able to cross train in other areas and it support cooperation and commitment and improve performance.

Evaluation of Job Descriptions
The information provided in the job description provided:

1. Job A – Customer Service Clerk: the information provided indicate an entry level position that had little knowledge of a grocery store (Whole Food)

a. Provide excellent customer service. b. Prepare food items. c. Answer phone and pages to the department. d. Some deli experience. e. Enjoys working and people. f. Knowledge of all relevant Whole Foods Market policies and standards.

2. Job B – Customer Service Team Member, Cashier: the information indicate a cashier a. Math skills b. Assist and focus on customers during entire checkout process. b. Perform all cash register functions. d. Follow proper check out procedures to check out customer groceries. e. Clean and stock registers. f. Provide excellent customer service 3. Job C – Prepared Foods Department Team Leader: the information indicates that this is a team leadership role within the prepared foods department. a. Reports to store team leader and associate store team leader. b. Provides overall management and supervision of the their department c. Responsible for the team hiring, development, and terminations. d. Responsible for profitability, expense control, buying/merchandising, regulatory compliance, and special projects. e. Complete accountability for all aspects of department operations; provide accurate, complete information in daily, weekly, monthly, annual, and “ad hoc” management reports. f. Two years relevant experience as a team leader, assistant team leader, supervisor, or buyer.

4. Job D – Prepared Foods Specialized Team Member, Night Supervisor: the information provided indicates that this is a position on the Prepared Foods as a night Supervisor. a. Perform all duties and responsibilities of Prepared Food Team Member. b. Assist team leader in nightly team operations. c. Report all actions of employees that violate policies or standards. d. Mentor and train employees e. Maintain quality standards in production and counter display. g. Minimum 6 months experience. h. Overall knowledge the store operations. i. Comprehensive product and quality standards knowledge. j. Excellent organizational and interpersonal skills and ability to train others. k. Demonstrated decision-making ability and leadership skills.

5. Job E – Prepared Foods, Kitchen Helper: the information provided indicates an entry level position in Prepared Foods kitchen a. Performs duties of dishwashing. b. Perform prep work. c. Maintain food quality and sanitation in kitchen. d. Assist with proper storage of all deliveries. e. Take out garbage. f. Sweep and wash floors.

6. Job F – Grocery Team, Supervisor, Information provided indicate that this is a supervisor position that requires some prior experience and the supervisor in the grocery

a. Performs all functions related to breaking down deliveries and moving back stock to floor. b. Assists in organizing and developing promotional displays, maintains back room, training entry level clerks. c. Maintains and ensures retail standards. d. Responsible developing break schedule. e. Performs all duties and responsibilities of Grocery Team Member. f. Responsible for problem solving in team leader or associate team leader’s absence. g. Responsible for checking in deliveries. h. Minimum one-year retail grocery experience.

7. Job G – Prepared Foods Associate Team Leader: the information provided indicate that this position is clearly on the Prepared Foods team and reports directly to the Team Leader. a. Reports directly to Prepared Foods Team Leader. b. Help in overall management and supervision of the Prepared Foods Department. c. May be responsible for the teams hiring, development, and termination. d. Also responsible for profitability, expense control, buying/merchandising, regulatory compliance, and special projects as assigned. e. Establish and maintain collaborative and productive working relationships. f. One to two years department experience g. Analytical ability and proficiency in math

8. Job H – Associate Store Team Leader: provides information that describe a team leader that is responsible for the entirety of the store; this leader will report and assist the Store Team Leader in all functions within the store. a. Inspect store b. Supervise all store products and personnel. c. Inquire customer and team member questions and requests. d. Handle all customer service and resolve complaints. e. Operate the store in an efficient and profitable manner. f. Review department schedules and research productivity improvements. g. Order supplies. h. Coordinate, supervise, and report physical inventory. i. Analyze product transfers, waste, and spoilage j. Provide, maintain, and safety-train team members on all equipment and tools. k. Resolve safety violations and hazards. l. Maintain store security and ensure that opening and closing procedures are followed. m. Influence sales growth to improve store profitability. n. Keep regional leadership informed of all major events that affect the store. o. Complete understanding of Whole Foods Market retail operations. p. Assist and support the store team leader with all store functions. q. Interview, select, evaluate, counsel, and terminate team members.

9. Job I – Grocery clerk: the information provided describe an grocery employee that is entry level, whose main job is customer service and stocking the items. a. Performs functions related to breaking down deliveries and moving back stock to floor. b. May assist in organizing and developing promotional displays; maintains back room. c. Stock and clean grocery shelves, bulk bins, frozen and dairy case. d. Sweep floors. e. Provide customer service. f. Log special orders and offer service out to car. g. Respond to all grocery pages. h. Retail grocery experiences.
The most useful part was the requirements. With my work experience and working inside a store before I kind of know the basic knowledge needed for certain job so it was easy to determine in a way what type of employee they was looking for. Getting straight to the point would let a potential applicant know the needs of the job. List below are improves of the job description.
1. I think that all job description needs a clearer organizational hierarchy. All applicants or candidate should know who they will report to in hired.
2. Job description seems to repeat itself for several jobs. You should be able to better determine the different in the job.

Reference Page

(Milkovich, George. Compensation, 10th Edition. McGraw-Hill Learning Solutions, 2010. p. 87).