...Running head: JOB EVALUATION WHOLE FOODS MARKET Job Structure for Whole Food Market Comfort Cooper DeVry University –Keller School of Management May 22, 2015 Job Evaluation for Whole Foods Market Introduction To begin the evaluation process for Whole Foods Market it is important to understand the dynamics behind the company. Whole Foods Market was founded in Austin, Texas, when four local business people decided the natural foods industry was ready for a supermarket. Whole Foods’ job structure is divided into teams and are grouped are grouped by which departments the team members work. This structure created by company is not a “happenstance” model, it is methodical because Whole Foods relies on the store, the organization, and the community it operates within to run smoothly and is profitable, which why each team member is responsible for ensuring that the operation of the teams run smoothly. Whole Foods along with many other companies want to attract and retain employees who share the same core values. The model that Whole Foods has created is one where high quality and organic products are sold, providing excellent customer service and supporting their Team Members or in layman employees happiness and growth. Whole Foods core values center around building communities and creating partnerships that last a lifetime. To analyze the jobs presented in the case study, I used the information from the job descriptions to determine the job structure for Whole Foods Market. ...
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...1: Whole Foods, Prepare a Job Structure By Matthew Osborne HRM 598 Professor Frederick Perry Introduction Whole Foods is a supermarket that has several different positions that it needs to evaluate. This paper will address the recommended titles, and levels to be associated with this group of positions. This will help the company determine what and how to pay its associates. It will also help the associates understand what to expect when working at Whole Foods, what it takes to do a good job at Whole Foods. This will also help the company determine career paths for high potential individuals. Evaluation of Jobs and Job Structure In creating the job structure, each job needs to be evaluated to see where it falls in the organization. In the case of Whole Foods, there is a larger organization and then the smaller store. Job H rotates among stores, and assists in hiring and evaluating staff, as well as training. It also has responsibility for the financials, the job description states assist the Store Team Leader, which could mean supervise. This position has responsibilities in multiple stores, and also manages the transfers between the stores. It is responsible for maintaining the culture of the organization. In the structure it appears to be an Area Team Lead, which is the appropriate title. Job C reports in to the Store Team Leader and provides “overall management and prepared supervision of the prepared foods department”. In evaluating this job, it...
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...Job Evaluation at Whole Foods Market Job Evaluation at Whole Foods Market Deb France HR 598 Compensation DeVry University-Keller Graduate School of Management Introduction The goal of any company is to attract and retain employees who share their core values. Whole Foods Core Values include selling the highest quality natural and organic products, satisfying and delighting customers, supporting their Team Members (Whole Food Employees) happiness and growth, creating wealth through profits and growth, caring about the communities and our environment, creating win-win partnerships with their suppliers and promoting the health of their stakeholders through healthy eating education. I will take these core values and apply them to the job analysis and prepared job descriptions when determining the job structure at Whole Foods. Evaluation of Jobs and Job Structure In looking at the job descriptions provided in the case study, I was able to assign job titles in the following manner: Job A- Prepared Foods Team Member Job B- Customer Service Team Member Job C- Prepared Foods Department Team Leader Job D- Prepared Foods Supervisor Job E- Dishwasher Job F-Customer Service Front End Supervisor Job G- Prepared Foods Associate Team Leader Job H- Associate Store Team Leader Job I-Grocery Retail Team Member The job structure that I came up with put the above jobs into two categories: Managerial and Store Support. In the Managerial structure I would place Job C, Job D,...
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...Introduction Whole Foods Market allows their team to make their own decisions at the same times creating an environment where people are treated with respect and are highly motivated to excel. Whole Foods mentor their employee through education and on-the-job experience. This will able them to fill a majority of leadership roles from the current team member base. There is several training programs that is provide to bring those new leaders into the company. Whole Foods divides the employees into “teams” which are group by departments. It teams goal is to ensure the daily operations are run professional and profitable. The store has several different departments like Seafood, whole body, produce, specialty, Bakery, customer service, facilities, floral, meat, prepared food and grocery. Base on the information provide these are the job title: 1. Job A – Customer Service Clerk 2. Job B – Customer Service, Cashier 3. Job C – Prepared Food Leader 4. Job D – Prepared Foods Specialized Team Member, Night Supervisor 5. Job E – Store Team lead 6. Job F-Grocery Team Supervisor 7. Job G- Prepared Foods Associate Team Leader 8. Job H-Associate Store Team Leader 9. Job I-Grocery Store Team Member Process, Techniques, and Factors Job classification method is the best one to use when determining the actual job title of the each team employee that will evenly engaged to the structure of the teams and which teams the individual members report to. With...
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...who share their core values. Whole Foods Core Values include selling the highest quality natural and organic products, satisfying and delighting customers, supporting their Team Members (Whole Food Employees) happiness and growth, creating wealth through profits and growth, caring about the communities and our environment, creating win-win partnerships with their suppliers and promoting the health of their stakeholders through healthy eating education. I will take these core values and apply them to the job analysis and prepared job descriptions when determining the job structure at Whole Foods. Evaluation of Jobs and Job Structure In looking at the job descriptions provided in the case study, I was able to assign job titles in the following manner: Job A- Prepared Foods Team Member Job B- Customer Service Team Member Job C- Prepared Foods Department Team Leader Job D- Prepared Foods Supervisor Job E- Dishwasher Job F-Customer Service Front End Supervisor Job G- Prepared Foods Associate Team Leader Job H- Associate Store Team Leader Job I-Grocery Retail Team Member The job structure that I came up with put the above jobs into two categories: Managerial and Store Support. In the Managerial structure I would place Job C, Job D, Job F, Job G and Job H. In the Store Support I would place Job A, Job B, Job E, and Job I. Process, Techniques and Factors The Job evaluation technique I used in my case study is the job ranking method. My reason for...
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...Job Title: Job A- Prepared Foods Team Member Job B- Customer Service Team Member Job C- Prepared Foods Department Team Leader Job D- Prepared Foods Supervisor Job E- Dishwasher Job F-Customer Service Front End Supervisor Job G- Prepared Foods Associate Team Leader Job H- Associate Store Team Leader Job I-Grocery Retail Team Member The job structure put the above jobs into two categories: Managerial and Store Support.. In the Managerial structure: Job C, Job D, Job F, Job G and Job H. In the Store Support: Job A, Job B, Job E, and Job I. Evaluation of Job (Process, Techniques and Factors) The Job evaluation technique used in this case study is the job ranking method. Reason for choosing this technique was simple. While this is the simplest method of job evaluation, Whole Foods themselves have placed the jobs in order, ranging from the highest, Store Team Leaders, Facility Team Leaders, Regional Presidents, and Presidents at the top and Team Members or Specialized Team Members at the lowest or entry level. Four compensable factors Can be derived that can be used when evaluating jobs within the company. These four are: * Quality: Ensuring that the products and services are fresh, vibrant, safe and of great satisfaction to the consumer * Customer service: Ensuring that the experience at Whole Foods is pleasant, fun, fast, and leaves the customer with a strong understanding of the Whole Food’s brand * Awareness: Acknowledging that team members have a strong...
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...From the job descriptions provided, I have titled them as follows: A. Prepared Foods Team Member B. Customer Service Team Member C. Prepared Foods Department Manager D. Prepared Foods Assistant Department Manager E. Prepared Foods Kitchen Team Member F. Logistics Crew Department Manager G. Prepared Foods Shift Leader H. Operations Team Manager I. Logistics Team Member From this structure we can break it down between managerial duties and store support. Managerial staff being: C, D, F, G, H Store Support being: A, B, E, I I am a little torn as to which technique would better benefit Whole Foods. I feel like classification and job ranking methods would both sufficiently benefit the company. From the list provided and descriptions written, it seems as though Whole Foods operates based on hierarchy which would prove the job ranking method to be of use, but the descriptions also are a paragraph long classifying the most crucial and important information for the job available. Using the core values and job description I was able to find a few compensable factors. Quality, customer service, knowledge/skill, ability/responsibility. In creating the job structure, each job needs to be evaluated to see where it falls in the organization. The analysis and the job structures are as follows: Job A This job requires the employee to provide good quality customer service right from taking orders to delivering them. The job requires some deli experience from the operational...
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...Resource Management Compensation and Benefits HRM541 Supervision by: Dr. Padmakumar Ram Saad AbuRiyah 1302487 Fall 2013 Your Turn; Job Evaluation at Whole Foods; 153 Whole Foods Market, Inc. Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Whole Foods Market has more than 350 retail and non-retail locations in the US, Canada and UK. Core Values Selling The Highest Quality Natural And Organic Products Satisfying And Delighting Customers Supporting Team Members Excellence And Happiness Creating Wealth Through Profits And Growth Serve And Support Local And Global Communities Practice And Advance Environmental Stewardship Create Ongoing Win-Win Partnerships With Our Suppliers Promote The Health Of Our Stakeholders Through Healthy Eating Education Job Structure is a layout that defines what a particular career entails. The structure has well defined job descriptions of a particular job, responsibilities, qualifications, and salary structure and performance matrix. Job Evaluation is a formal and systematic approach to analyzing jobs and categorizing them in regard to their relative worth in an organization. Job Evaluation Methods Ranking: simply orders the job description from highest to lowest based on a global definition of relative value or contribution to the organization's success. Classification:...
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...Whole Food has started out with one small store in Austin, Texas in 1980. Today, they are the world’s leader in natural and organic foods, with more than 310 stores in North America and the United Kingdom. They still honor their original ideals, and they think that has a lot to do with their success. They seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun they bring to shopping for groceries, and people start to get a sense of what they are all about. They are a mission-driven company too. Around here, they often talk about their mission in terms of Whole Foods – Whole People – Whole Planet. Basically, we think these elements all play a huge role in our success. Job evaluation is the process by which the organization develops a job structure. The job structure is the hierarchy of jobs within the organization, ordered according to their value and importance to the organization. Job evaluation involves comparing jobs to each other or to a standard, and then ranking them by the standard of organizational importance. Point Factor Method The point-factor method, or point plan, involves rating each job on several compensable factors and adding the scores on each factor to obtain a point total for a job. A carefully worded rating scale is constructed for each compensable factor. This rating scale includes a definition of...
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...Introduction Whole Foods’ primary goal is to attract and keep employees who share the company’s goals and values. Which include selling high quality natural and organic products, making sure that their customers are satisfied, supporting and ensuring the happiness and growth of the employees that work for them, and creating wealth through profits and growth. They care about the communities and the environment and they create partnerships with their suppliers and promote the health of their stakeholders by teaching them about healthy eating. These core values would be applied to the job analysis and job descriptions when determining the job structure at Whole Foods. Evaluation of Jobs and Job Structure The following job titles were assigned as follows: Job A – Deli Clerk: Must have excellent customer service skills, be able to communicate clearly and effectively, and cooperate with others. The person in this position will be responsible for the preparation, processing, packaging and stocking of Whole Foods products according to their standards. This position requires some deli experience. Job B – Cashier: Grocery store cashiers assist customers with final purchases and answer questions at the checkout counter. Primary job duties include ringing up purchases, scanning coupons, answering specific questions about products, services, or policy, and ensuring customer satisfaction. Cashiers typically work with computerized cash registers and credit card machines as well...
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...Core Values and Strategy, Organizational Behavior and John Mackey CEO at Whole Foods Market 2013 A Case Study J H W State College This paper was prepared for Organizational Behavior September Semester, taught By Professor Core Values and Strategy, Organizational Behavior and John Mackey CEO at Whole Foods Market 2013 Introduction This case study research investigation will evaluate the organizational behavior theories and John Mackey’s Management concepts of Core Values and Strategy “Conscious Capitalism” approach at Whole Foods Market. The five organizational behavior theories that were chosen for this study are; Theory X/Y , human and social capital, the profile of the 21st century manager, Carroll’s Global Corporate Social Responsibility Pyramid, and the seven moral principles. Whole Foods Market was founded in Austin, Texas, by four businesspeople that decided the natural foods industry was ready for a supermarket. The original Whole Foods Market opened in 1980 with a staff of only 19 people and became an overnight success. Most of the success was attribute to the quality standards, a devotion to community and environmental responsiveness, a healthy growth model and highly-regarded employment practices. What Role Does McGregor’s Theory Y Play at Whole Foods? Theory Y believes employees are proficient in setting goals on their own; they can do it with little to no guidance from others. They are responsible, willing to take on new...
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...of Business Prairie View A&M University Group Case Study: Whole Foods Market Jamal Bacon, Briana Bedford, Alexis Castleberry, Jordon Powell Strategic profile & case analysis purpose Whole foods was the world’s number one leading retailer of natural and organic foods. It was founded by John Mackey when he started with one store, but it has now grown to the nation’s leading food chain. The purpose of this business case study is to explore the strengths, weaknesses, opportunities, and threats facing Whole Foods. In 2005 whole foods had 172 stores in North America and the United Kingdom. Whole Foods Market was created in 1979 when John Mackey partnered with Craig Weller and Mark Skiles. The new company was established in Austin, Texas, in 1980, and consisted of a natural food market with a staff of 19 members. The success of Whole Foods was attributed largely through mergers, acquisitions, and several new store openings. In the United States, Whole Foods is considered the largest natural food supermarket. Whole Foods Markets is driven by its mission, “the company is highly selective about what they sell, dedicated to stringent quality standards, and committed to sustainable agriculture. They believe in a virtuous circle entwining the food chain, human beings and Mother Earth: each is reliant upon the others through a beautiful and delicate symbiosis” (Hunger and Wheelen pg.28-2). Whole Food’s objectives consisted of targeting their locations where there...
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...Shop named Whole Foods. There are nine types of jobs given in the question without any job title; it says what the jobholders need to do, and what requirements the jobholders need to have. We need to assign titles to each job and do job descriptions and job specifications for all the job positions, and conduct Job Evaluation of all the jobs using the Point Method. To do the point method we need to identify and define the compensable factors on which we will do the evaluation, then justify why we have chosen those factors, decide the scale for the factors, assign weight to the factors, then justify why we gave such weight. At last, from the result, we need to prepare a job structure. 1. Objective: The objective of the report is to have the real time experience of preparing the following things: ✓ Job Description ✓ Job Specification ✓ Job Evaluation by using Point Method ✓ Job Structure. We have prepared these things from information provided from Whole Foods Market. 2. Scope: The report contains detail job description, job specification, job evaluation using Point method of Whole Foods market. And from the results of job evaluation, we have prepared the job structure. It helped us to develop these things by our own which would help us later in our jobs. 3. Methodology: The report was done by dividing the nine jobs among 5 group members and everyone did job description, job specification job evaluation...
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...Executive Summary As reported in its Annual Report on Form 10-K for fiscal year ended September, 27, 2015, Whole Foods Markets, Inc. continues to be the leading natural and organic foods supermarket (and the 5th largest public food retailer and 10th largest food retailer based on industry 2014 sales rankings), currently operating 431 stores in 42 U.S. states and the District of Columbia, 10 in Canada and 9 in the United Kingdom. In this case study, “ WFM” or the “Company” will refer to the parent company and the name “Whole Foods” will refer to its stores and grocery business generally. What started as a single small natural foods store called SaferWay in Austin, Texas in 1978 led to the opening of the original Whole Foods Market in 1980, followed by a combination of building new stores and acquiring existing ones. WFM went public in 1992 and not only continued to increase the number and size of Whole Foods stores, but also raised industry standards for the production and distribution of natural foods as well as promoting respectful and sustainable farming and business practices. Additionally, WFM is regularly recognized as one of most desirable employers, with human resources and management practices that allow for more regional discretion and local involvement plus genuine employee input, enhanced employee education and development, and relatively higher compensation within the industry. Founder and CEO John Mackey strives to balance his health- and environment-oriented...
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...Whole Foods Market: A Strategic Analysis Adrienne Lee Richard Linowes Spring 2009 General University Honors 5/6/2009 1 WHOLE FOODS MARKET: Strategic Company Analysis EXECUTIVE SUMMARY Whole Foods Market, Inc. has long been admired as an innovative company with quality standards, a devotion to community and environmental responsiveness, a healthy growth model and highly-regarded employment practices. However, the company has faced recent difficulties as a result of the economic recession, increasing competition, and complications from acquisitions. To revitalize the company from historical lows in its toughest year in history, Whole Foods Market must reassess its costs, refocus its expansion strategies, and promote its brand to compete for the diminishing consumer spending dollar. During the changes in strategic initiatives, it is also important for the company to keep Whole Foods Market’s mission and its brand value intact. The chain is known for its high standards, quality, and ethical practices; this image is at stake when any changes in brand or reputation are made. It is of utmost importance to balance the positioning in order to increase awareness and sales, but at the same time avoid diminishing the brand and message of the company. Without the value behind the Whole Foods brand, the company will not survive—recession or not. If Whole Foods can successfully complete these initiatives that include major restructuring while also generating public relations...
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