Unit II Assignment

Whole Foods Market’s emphasise that the employee stakeholder leads to overall well-being. “He (Mackey, Owner, Whole Foods Markets) believes, however, that companies that behave ethically and strive to satisfy the needs of customers and employees simultaneously satisfy the needs of investors because high profits are the result of loyal customers and committed employees” ( Jones & George, 2014, p. 111). When a company has an emphasis early on its employees and making an effort to provide a good working environment the positive effect of happy customers regardless of prices and on to stakeholders is almost seamless.
“Stakeholders in order of priority, at Whole Foods Markets are customers, team members, investors, suppliers, the community and the natural environment (Jones & George, 2014). Mackey’s belief in the wellbeing of other people him to measure the success of Whole Foods by the satisfaction of its stakeholders. Exercising missions such as helping employees become Whole People through individual growth programs and uniquely allowing each team member to explore customer service; thus making customers and employees a priority.
“Customers are regarded the most critical stakeholder group because is a company cannot attract them to buy their products it cannot stay in business” (Jones & George, 2014). Customer service is the number one determinate in keeping a customer. Putting employees in places of empowerment helps emphasis more on that customer because empowered employees can make decisions that can impact in various capacities. These two alone, customers and employees together satisfied make a company or break a company.
By labeling the customers and team members the main stockholders, Mackey sends a strong message. He is saying the customer and the team members are groups that supply Whole Foods Markets with its