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Why Do Managers Study Motivation and Behavior

In: Business and Management

Submitted By tkelley3
Words 2072
Pages 9
Exam Questions 2:

Due May 19, 2011

50 Points

1. Why do managers study motivation and behavior?

I believe that managers study motivation and behavior to learn to control their staff without actually studying the staff’s behavior and self motivation. I personally think that mangers who are successful communicators are those who actually communication and empathize with their staff. Staff motivation directs behavior toward a particular goal. Workers, who set goals for themselves with sales or personal goals for that day, direct their behavior accordingly to accomplish this goal. Motivation may also lead to increased effort and energy. For example, motivation for me at my job increases the amount of effort and energy that I will expend in work activities directly related to my customers needs and goals at my restaurant. This will determine whether I pursue a task enthusiastically, apathetic or lackadaisical. Manager’s direct motivation also determines which consequences are working and also used for punishing. The more your staff is motivated to achieve success, the more that will be proud of their goal and upset by low sales, especially in my job. The more learners want to be accepted and respected by peers, the more they will value work with the popular group and be distressed by the ridicule of coworkers. Conversely, workers who have little interest in work achievement are at high risk for dropping out of the work race even before they really begin.

2. What is cognitive dissonance? Give some examples of situations that might create dissonance in an individual. What does cognitive dissonance have to do with blocked need satisfaction?

Cognitive dissonance is the feeling of uncomfortable tension which comes from holding two conflicting thoughts in the mind at the same time. An example in which a situation might create dissonance in an...

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