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Why Quality Of Care Is Important To Me

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Quality of care to me is defined by patient satisfaction through verbal feedback and health outcomes. Nursing care is a form of customer service that is the recipient of constant criticism as well as praise. My quality of care is most definitely not always up to my personally set standards however, I am very critical of myself. Patient load as a current Patient Care Tech on a Medical Surgical floor is less than desirable. This sometimes necessitates less immediate needs, such as ambulation in the hallway and bathing those that could do so independently, less of a priority than those who are acutely ill mentally or physically and require more of my time, leaving the others feeling neglected or less important. Most shifts I refrain from taking

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