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Wipro Bps

In: Business and Management

Submitted By anirudhchauhan
Words 3585
Pages 15
Name of the Student | ANIRUDH CHAUHAN | Program | MBA-HR | Class Roll Number | B-14 | Enrollment Number | A0102314024 | Name of Faculty guide | MS. AMANPREET KANG | Case study title | WIPRO: Strengthening employee engagement and implementing effective Rewards and recognition system. |

Student Declaration
I declare (a) That the work presented for assessment is my own, that it has not previously been presented for another assessment and that my debts (for words, data, arguments and ideas) have been appropriately acknowledged (b) That the work conforms to the guidelines for presentation and style set out in the relevant documentation. ( c ) The Plagiarism as taken by Turnitin is ________ %. Date : Anirudh Chauhan

Assistant Professor
Department of marketing/IB

WIPRO: Strengthening employee engagement and implementing effective Rewards and recognition system.
Anirudh, Ms Amanpreet Kang

Employee engagement, rewards and recognition are integral part of human resources of any organization as they show the level of involvement and commitment of the employees towards their organizations. These not only motivates the employee in performing better but also enables HR in recognizing and rewarding the ones performing better than the other as per the set standards . It increases overall efficiency and also identifies the training needs if any. Attrition rate in BPO industry is very high and this is why it is important to understand different engagement practices and rewards and recognition policies across the demography’s and industry. The area of concerns in WIPRO BPS was particularly in voice processes where the attrition rate was high and so the managers were worried. Managers were keen on introducing an employee engagement, R&R policy that is either ongoing in one of its competitors...

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