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Wokplace Diversity

In: Business and Management

Submitted By sharidh
Words 6971
Pages 28
Running head: MANAGED DIVERSITY

MANAGED DIVERSITY AND ITS IMPACT IN A MULTI-CULTURAL WORKFORCE WITHIN THE UNITED STATES

A MASTER’S CAPSTONE RESEARCH PAPER Presented to Professor Robert B. Donaldson
Division of Public Administration
Problems in Applied Public Management
In Partial Fulfillment of the Requirements for the Degree of
Master of Public Administration
College of Business and Public Administration
Governors State University

By
Shari Denise Holloway
Winter 2007

Approved:
____________________________________________
Dr. Robert B. Donaldson Date:
TABLE OF CONTENTS PAGE
ABSTRACT………………………………………………………………………….....4
INTRODUCTION…………………………………………………………………...….5
WHAT IS DIVERSITY ……………………………………..........................................6
WHAT IS WORKPLACE DIVERSITY ………………….………………….….…….7 Corporate Culture and Diversity ………………………………….……………9

DIVERSITY POLICIES AND PRACTICES IN THE WORKPLACE………………14

Workplace Discrimination ……………………………………………………14

Glass Ceiling ………………………………………………………………….15

Affirmative Action…………………………………………………………….16

Equal Employment ……………………………………………………………17
FROM VALUING DIVERSITY TO MANAGING DIVERSITY …………………...18

MANGING A DIVERSE WORKFORCE: A Multicultural Approach ………………18

DIVERSITY FACTOR (THE ISSUES)………………………………………………21

Cultural Collision ……………………………………………………………..22

Benefits ……………………………………………………………………….22

Challenges……………………………………………………………...……..24
IMPLEMENTATION OF A MORE DIVERSE WORKFORCE………...…………..25

Building a Diverse, High-Quality Workforce…………..…………………….25

Recruiting and Retaining a Diverse Workforce………………………………26

MEASURING DIVERSITY………………………………………………………….27

How is Diversity Initiative Being Measured...

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