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Work Related Conflict

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CASE 1:
Background: Jessica and Alan have been working alongside one another for many years at the local newspaper. As their existing manager leaves the company, Alan is promoted, but still shares an office with the team, of which he used to be a member. Tensions arise when Alan decides to introduce a new policy, which makes little sense to the rest of the team and is likely to increase their already heavy workload.
Working at the newspaper for the longest period of time, Jessica has seen what initiatives worked well and what tended to cause problems. She was convinced that the new policy would fail, as well as increasing everybody’s individual workload. It was clear that the policy was set by senior management, but Jessica felt that Alan could have demonstrated a firmer opposition to the proposal, as he also believes it would make everybody’s working day more strenuous.
Having not done particularly well at school, Alan has found a job that he really enjoys and suits him. Surprised by the promotion that he receives, it boosted his confidence and he was looking forward to managing the colleagues that he previously worked with.
Due to this, Alan sees a split in the team dynamic. Half of the team continues to treat him in the same as they did before the promotion, which is difficult when challenging the standard of work that is produced. The other half of the team distances themselves from Alan, and he gets the impression that they degrade his performance by saying negative things about him in secret. Jessica becomes more difficult to work with, and Alan thinks she is annoyed that she was not offered the promotion, as she is slightly more experienced and is a longer serving member of the newspaper. Jessica seems to want to sabotage Alan’s attempts to become a successful manager, as she makes small remarks during team meetings, which undermines his authority.

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