...Emotional Intelligence Students Name University Affiliation Course Details Emotional Intelligence Emotional intelligence is the possession of an ability one has to monitor and properly manage their emotions in an intelligent way such that they cannot take over you or even affect the process of decision making. The issue can also be expanded to mean the ability to understand others emotions that aids in knowing reasons for their behavior and ensuring effective communication with them. Examples of the concept can understand your emotions so that you might be able to manage them and become fully emotionally intelligent. Another example can be the application of rational thinking about emotions before execution of any action. An emotional decision is always wrong because anger or other emotions might make you do something regrettable hence thinking might help stop the bad action. Once you are emotionally intelligent, it is easier to understand other and if not you will be depressed and feel bad all the time. Individuals who lack emotional intelligence have challenges both in the workplace and at home (Goleman, 2002). Emotional quotient is an employee’s ability and the understanding of his or her emotions and those of the colleagues at the workplace that helps create the better working environment. Intelligence quotient is the level of intelligence that an employee uses to interpret, understand or implement his or her knowledge in situations that contribute to the company’s growth...
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...Do managers need emotional intelligence to manage successfully in the workplace? Why or why not? According to Mayer and Salovey (1997), the concept ‘emotional intelligence’ can be defined as ‘the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth’ (cited in George 2000, p1033). Since the 1990s, the relationship between emotional intelligence and managerial skills has been discussed intensely. The purpose for this essay is to argue that managers do need emotional intelligence to manage successfully for following reasons. First, at the individual stage, emotional intelligence is needed for providing managers with sufficient abilities to regulate their emotions, set appropriate goals and objectives and make accurate decisions. Secondly, at the intermediate stage, emotional intelligence is necessary to managers during the process of communication and positive relationship construction with employees. Last, at the collective stage, emotional intelligence is constructive with management that it helps leaders to be sensitive with the organizational climate to form better teamwork. First, managers need emotional intelligence to manage successfully at the individual stage that emotional intelligence provides them with sufficient abilities to regulate their emotions, set appropriate goals and objectives and make...
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...The emotional intelligence is one of an important objective, which demonstrates achievable administrators and employees to keep the relationship for working together in an organization; moreover, it assists to gain the best outcome and creativity. Leaders should have a good qualification and ability to understand their strength and weakness to self-management and have a social skill or social intelligence to conduct the relationship with personnel in an organization such as suppliers, customers, and stakeholders. Therefore, the emotional intelligence consists of four specifics, which relates to abilities and expression to help people to deal with emotional efficiently. Firstly, self-awareness, perceiving and understanding own emotions allow...
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...Emotional Intelligence Emotional intelligence is an important characteristic in becoming a good leader. “Emotional intelligence is the ability to manage oneself and one's relationships in mature and constructive ways” (Kinicki & Kreitner, 2009, p.137).Being a good leader entails more than just being smart; leaders need to be able to connect to their employees emotionally and empathetically. Organizations today not only look for leaders with the skills, but leaders that can emotionally connect to employees to obtain the organization’s goal. “Leaders have always played a primordial emotional role. No doubt humankind’s original leaders-whether tribal chieftains or shamanesses-earned their place in large part because their leadership was emotionally compelling” (Goleman, 2002, para.2). The lack of emotional intelligence can hinder working relationships in any organization. The results, accuracy, and benefits of my Emotional Intelligence Quiz will be discussed in this paper, in addition to whether I was surprised by the results. The Institute for Health and Human Potential emotional intelligence quiz states that my emotional intelligence is high. The results mention that my “level of EQ likely has been and will be a driver of your high performance for years to come” (IHHP, 2011, para.1). To me, this is a true statement. I have been in leadership roles before, and my ability to connect emotionally with my co-workers has made me an empathic and effective leader. Because...
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...training for their employees. Emotional Intelligence is one training area. Successful managers need high Emotional Quotient (EQ) or Emotional Intelligence (EI) to work effectively. It is the ability to see emotions in self and others, to talk about different emotional responses, and to use information to make intelligent decisions (Goleman, 2000). I read an article on EQ that said, “people good at managing relationships tend also to be self-aware, self-regulating, and empathetic” (Goleman, 2000, p. 33). This article also said “at the highest levels of the company, where differences in technical skills are of little importance. In other words, the higher the rank of the person, the more emotional intelligence capabilities are needed for decision making effectiveness” (Goleman, 1986, p. 94). For a manager emotional intelligence is needed to be successful and to work in a team (Goleman, 1986). The article stated that the core competencies required for emotional intelligence are “the perception of emotions in one’s self and others, the understanding of these emotions, and the management of emotions” (Feldman, 2001, p. 4). For me to be successful I need to be able to work in a team. Most companies rely on teams of employees working together. During my research I found an article that discussed university classes in emotional intelligence. One article stated: A current trend in education is to teach students about how their emotional intelligence can have a positive or negative...
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...Emotional Intelligence and its Role in the Workplace Lori Shick Bryant & Stratton College Principle of Sociology I Professor T. Sedor April 9, 2011 Emotional Intelligence and its Role in the Workplace Emotional intelligence (EI) brings together emotions and intelligence by looking at emotions as valuable sources of knowledge that can help with the perception and management of one’s emotions and the emotions of others. Psychologists Peter Salovey and John Mayer formally define emotional intelligence as “the ability to monitor one’s own and others’ feelings, to discriminate among them, and use the information to guide one’s thinking and action.”(Mayer & Salovey, 1990, p. 189). Emotional intelligence is different from intellectual intelligence (IQ) because it can be developed and improved through training, coaching, and feedback (Goleman 1998, p.). A person with high EI can manage his or her own impulses, effectively communicate with others, solve problems and deal with stress well, which is what gives a person the ability to be successful in both their personal and professional life. Although there are many factors that affect an individual’s professional life, emotional intelligence plays a critical part in relating to and managing relations with others. More specifically, emotional intelligence contributes to effective leadership. Emotional intelligence is based on a set of four complementary abilities that process emotional information. These four abilities...
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...Emotional Intelligence is used by many people throughout the world, it means when a person has the ability to perceive, control and evaluate their own emotions as well as the emotions of others. Many researchers suggest that emotional intelligence is something that can be learned and strengthened with practice, while others believe it is an inborn characteristic. A person that has the ability to understand their emotions, and of others is able to benefit on some situations verses people that do not use their emotional intelligence. The characteristic of a person with emotional intelligence is self- aware, people that are self- aware can take an honest look at themselves; and they do not let their emotions rule over them. Self- regulation are characteristics that prevents the person from making impulsive decisions, a person who is self- regulate does not become too angry or jealous; this can benefit a person at home or in a professional setting, because a person will think before they act instead of being careless. Empathy is an important aspect of emotional intelligence, when a person has and show empathy are great in managing relationships which can benefit a person either at home or in a professional setting. A great benefit of empathy is people with emotional intelligence avoid stereotyping and judging others, they live in an honest way; this can help prevent problems in any kind of relationship; because stereotyping others can be a negative thing. An important characteristic...
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...Emotional intelligence (EI) can simply be defined as the ability to make reasoning about emotions and the ability to use emotions and emotional knowledge to enhance thought (Mayer et al., 2008). According to John D. Mayer and Peter Salovey (1997), in order to be able to understand the concept of emotional intelligence one should be aware of its components; intelligence and emotion. Intelligence is used to characterize how well the cognitive sphere, which operates memory, reasoning, judgment and abstract thought, functions by many psychologists. On the other hand, emotions belong to the affective sphere, which consists of emotions itself, moods and other feeling states. Therefore, the brief explanation of emotional intelligence can be “the ability...
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...Running head: EMOTIONAL INTELLIGENCE Emotional Intelligence Emotional Intelligence Today, managers need well-trained employees but are finding they do not exist. As a result, corporations are providing additional training for their employees. One such training program that companies are adding to corporate learning environments is an awareness of emotional intelligence. Business managers are learning that successful managers need high Emotional Quotient (EQ) or Emotional Intelligence (EI) to work effectively. Emotional intelligence is the ability to accurately perceive emotions in one’s self and others, to identify different emotional responses, and to use emotional information to make intelligent decisions (Goleman, 2000). A leading expert on EQ finds that “people good at managing relationships tend also to be self-aware, self-regulating, and empathetic” (Goleman, 2000, p. 33). Emotional intelligence is especially important “at the highest levels of the company, where differences in technical skills are of little importance. In other words, the higher the rank of the person, the more emotional intelligence capabilities are needed for decision making effectiveness” (Goleman, 1986, p. 94). Emotional intelligence is crucial to a successful business career and for effective group performance (Goleman, 1986). The core competencies required for emotional intelligence are “the perception of emotions in one’s self and others, the understanding of these emotions, and the...
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...relevancy of ‘Emotional Intelligence’ in which of how it is connected in organizational behavior. ‘Emotional Intelligence’ (EQ) was first introduced to the public in 1995 by a physiologist named Dr. Daniel Goleman, even other sources were aware that it may have discussed earlier to date as of 1985. According to Goleman, ‘Emotional Intelligence’ is a type of social intelligence that involves the ability to monitor one’s own and other’s feeling and emotions, to discriminate among them and to use this information to guide one’s thinking and actions. In the context of organizational behavior, the ‘Emotional Intelligence’ principles provide a new way to understand and assess people's behaviors, management...
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...environments is an awareness of emotional intelligence. Business managers are learning that successful managers need high Emotional Quotient (EQ) or Emotional Intelligence (EI) to work effectively. Emotional intelligence is the ability to accurately perceive emotions in self and others, to identify different emotional responses, and to use emotional information to make intelligent decisions (Goleman, 2000). A leading expert on EQ finds that “people good at managing relationships tend also to be self-aware, self-regulating, and empathetic” (Goleman, 2000, p. 33). Emotional intelligence is especially important “at the highest levels of the company, where differences in technical skills are of little importance. In other words, the higher the rank of the person, the more emotional intelligence capabilities are needed for decision making effectiveness” (Goleman, 1986, p. 94). Emotional Intelligence Emotional intelligence is crucial to a successful business career and for effective group performance (Goleman, 1986). The core competencies required for emotional intelligence are “the perception of emotions in one’s self and others, the understanding of these emotions, and the management of emotions” (Feldman, 2001, para. 4). Success in the modern workplace requires teamwork and collaboration. Emotional Intelligence training is essential since most modern companies rely on teams of employees working together, rather than on the action of individual managers working in...
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...Christine Salazar Mid-Semester Essay Test Human Relations What is Emotional Intelligence? It’s a conscious habit of naming and identifying our emotions on a daily basis that makes us aware of our feelings at they come up in day to day interactions with others. It helps us to control our emotions in overwhelming circumstances, allows us to communicate our feelings to express ourselves more effectively and also helps us to become mindful of others feelings as well as our own behaviors. Over all, a well developed emotional intelligence creates empathy. In today’s work place, Employers are finding it harder and harder to find so they are resorting to classes and continuing education on emotional intelligence. Without emotional intelligence it would be difficult for a manager to coach and direct their team effectively. Emotional intelligence greatly affects how a person handles situations that come up in the work environment. For instance, if a person is angry and hostile, then he is more likely make decisions that are based on retaliation and revenge where as if they had a well established emotional intelligence, then their decisions are more likely to be based on common knowledge and an attitude that is positive and driven towards resolution and fairness. So with emotional intelligence you are able to control your feelings, not the other way around. A person with high emotional intelligence is more likely to be able to make more sound decisions for themselves and how...
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...learning environments is an awareness of emotional intelligence. Business managers are learning that successful managers need high Emotional Quotient (EQ) or Emotional Intelligence (EI) to work effectively. Emotional intelligence is the ability to accurately perceive emotions in self and others, to identify different emotional responses, and to use emotional information to make intelligent decisions (Goleman, 2000). A leading expert on EQ finds that “people good at managing relationships tend also to be self-aware, self-regulating, and empathetic” (Goleman, 2000, p. 33). Emotional intelligence is especially important “at the highest levels of the company, where differences in technical skills are of little importance. In other words, the higher the rank of the person, the more emotional intelligence capabilities are needed for decision making effectiveness” (Goleman, 1986, p. 94). Emotional intelligence is crucial to a successful business career and for effective group performance (Goleman, 1986). The core competencies required for emotional intelligence are “the perception of emotions in one’s self and others, the understanding of these emotions, and the management of emotions” (Feldman, 2001, ¶ 4). Success in the modern workplace requires teamwork and collaboration. Emotional Intelligence training is essential since most modern companies rely on teams of employees working together, rather than on the action of individual managers working in isolation (Ganzel, 2001)....
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...The book Primal Leadership Learning to Lead With Emotional Intelligence which is also a National Bestseller is a book that explores the consequences of emotional intelligence for leaders and organizations, arguing that a leader's emotions are contagious, and must resonate energy and enthusiasm if an organization is to thrive. The authors Goleman, Boyatzis and Mckee have provided an excellent framework of ideas, theories and solutions for effective leadership. The authors explore the idea of leadership as an emotional function not as a routine task. They propose that the fundamental task of a leader is to create resonance at work, thereby unleashing positive traits and attributes in people. Emotionally intelligent leaders bring organizational success to the fore because they inspire, motivate and foster commitment in people. Primal dimension is one of the theories mentioned in the book. This theory states that the use of emotion in leadership is a primal task that sets leaders apart. Great leaders can move people by channeling emotions in the right direction. It is clear that a leader’s goal is to lead, motivate, and inspire however each leader’s approach to motivate may differ. For example, some leaders rule with an iron fist and have the mentality of “do as I say do not as I do”; well all that is going to do is scare your employee into working, but what will that do for their enthusiasm towards their work environment or towards the company as a whole. I know some...
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...The collaboration between emotional intelligence and the leadership A Case study of SAGA Corporation Presented By: Muhammad Adnan College: London College of Business Supervisor Name: Joy Joseph Submission Date: Declaration This work has not previously been accepted in substance for any degree and is not being concurrently submitted in candidature for any degree. |Signed | |(Candidate) | |Date | | | STATEMENT 1 This thesis is the result of my own investigations, except where otherwise stated. The correction services have been used, the extent and nature of the correction is clearly marked in a footnote(s). Other sources are acknowledged by footnotes giving explicit references. A bibliography is appended. |Signed | |(Candidate) | |Date | | | STATEMENT 2 I hereby give consent for my thesis, if accepted, to be available for photocopying and for inter-library loan, and for the title and summary to be made available to outside organizations. |Signed | ...
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