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Working with Employees Portfolio

In: Philosophy and Psychology

Submitted By bizz10
Words 1653
Pages 7
Working with Employees Portfolio

PSY/435

Working with Employees Portfolio
“A manager, who is generally the head of a department or functional area within an organization, has specific responsibilities depending on the needs of his or her organization” (Heathfield, 2013). Managers are responsible for certain departments within the organization and have employees reporting directly to him or her, where the employees look for the managers to provide leadership. “The role of the manager bears significant responsibility, accountability, and authority within an organization” (Heathfield, 2013), such responsibilities includes; planning, evaluating, monitoring, training, managing conflict, recruitment, and employee selection. The following is a 30-minute, semi-structured interview with manager John Roberts, who works for the United States Postal Service (USPS). Mr. Roberts has been a manger for USPS for over 20 years, and currently manages 25 employees now on the third shift. He has encountered many problems that manager’s face in the workplace, and during the interview offer his solutions into how he attempt to solve each problems.
Interview with Mr. John Roberts The question presented to Mr. Roberts was what are some of the common problems that you have experienced with employees? Mr. Roberts states that there are several common problems that he has experienced with employees, with the first being getting employees to come to work. Employees are lethargy, apathy, and disinterest in even attempting to do a good job at what he or she do, due to the fact that there is little motivation such as any type of incentive to doing a good job. The second problem is trying to get feedback from most employees. Employees are scared to give feedback due to fear of reprisal for his or her honest opinions. However there are some brave souls who do speak what is on

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