Workplace Violence 1- Definition:
Workplace violence is any act of physical or verbal violence occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide.

2- Justification / Causes : a- Psychological and Social Considerations: 1- If an employee had a violent past , difficult childhood or relationship with family and a school life marked by failure 2- Having problems with psychotropic substance abuse, especially alcoholism and drug addiction. 3- Suffering from a serious mental illness. b- Work Organization and Management Considerations: 1- If the workplace is overcrowded, poorly-ventilated, dirty and noisy. 2- A poorly-distributed workload. 3- Too many bureaucratic procedures and a lack of decision-making autonomy among staff or with clients. 4- Unfairness between employees. 5- Poor Recruitment, selection process. 6- Poor Performance or salary appraisals system. 7- Procrastination in finding solutions for employees’ or clients’ problems. 8- Bad remuneration system. 9- Unfriendly relationships between staff members. 10- Poor training and educational system. 11- Poor security system. 12- Criticism in public. 3- List of Alternatives / Solutions : 1- Activate a Risk Managements program :
Where a significant risk of workplace violence has been identified, it is recommended that a Risk Management Plan be prepared to document the steps to be taken to control the risk. A plan should be proactive, not reactive.

2- Training:
Training should be provided to new/current employees, supervisors, and managers, it must be conducted on a regular basis.
It must cover a variety of topics including:
• The workplace violence prevention policy, including reporting requirements.
• Risk factors that can cause or contribute to violence.
• Early