...memo writing [pic] TASK ONE: WRITING A POLICY MEMORANDUM GUIDELINES & EVALUATION CRITERIA CONTENTS |Getting Started |2 | | | | |Writing Guidelines |4 | | | | |Evaluation Criteria for Task One |8 | I. Getting Started Steps to complete task one 1. Choose a scenario from the list provided separately 2. Choose a national mission to address 3. Write your policy memorandum 4. Make sure that your policy memorandum is consistent with the submission guidelines below 5. Submit your memo Step 1: Choose a scenario Students should write amemorandum on one of the government national missions on climate change. (Provided in the separate document) Step 2: Choose a national mission to address The national missions are listed in the separate document sent along with this. Choose any of the national missions which are a part of the government of India’s “National Action Plan on Climate Change” Your memorandum should be addressed to the government responding to the action plan your decide to choose from the document attached along. We encourage you to discuss specific features of the...
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...TO: Accountancy Project Discovery Students FROM: Communications Specialists DATE: Fall 2000 SUBJECT: How to Write a Successful Memo This memo's purpose is to explain how to write a memo that successfully conveys a message accurately, concisely, and coherently. Memos are the major form of internal communication in most organizations, so it is vital that business writers understand how to draft these important documents effectively. This memo will cover the correct memo format first. Then, it will discuss clarity and conciseness, consistency and numbers, passive voice, parallelism, sexist writing, agreement, comma usage and hyphen usage. USING CORRECT MEMO FORMAT Unlike conversations, memos leave a "paper trail," so the company can use directives, inquiries, instructions, requests, recommendations, policies and other reports for future reference. Depending on their purpose, memos can range from a few lines to four or five pages. Shorter memos do not require formal introductory and concluding paragraphs. However, most memos assigned in this class will be at least one page long. Therefore, writers should include the appropriate introductions and conclusions. Every memo should have a header containing the word (prominently displayed) MEMO or MEMORANDUM followed by the organization's name. Writers usually draft memos on company letterhead. Following the header are four crucial pieces of information: TO: Name and title (the title serves as a record for reference) ...
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...evaluation of the organization, clarity, tone, writing style and my reaction to the Riordan Manufacturing Inc. memorandum for China relocation. The memo does not start off with a proper introduction. This can be fixed by rewording the introduction to state the reason for the memo more clearly. The discussion section of the memo is hard to follow and does not itemize the increases in production. This can be fixed by stating the increase in volume from “this too this” and state the savings that have been shown. The discussion does not use short and concise sentences and has no effects to keep a readers interest. To fix this you could use graphs to show the production volume increase and the savings that could be had using the shipping companies. The use of situations was nice, but the sentence structure is long and uninviting to read. Suggestion is to use shorter more concise statements and shorter situations. The conclusion statement is too long and does not “thank” the people in the company nor does it give a directive action. The conclusion should be shortened and used to thank the people reading the memo or giving a directive action requiring the move by a certain time. The whole memo is too long and should be kept to one page. This will be accomplished by taking the suggestions listed above. The memo is not very clear in its intent and should be changed starting with the introduction, by providing a clear intent to the content of the memo. The discussion should then be made more...
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...the activities they perform. The management topics of communication strategy, communication technology, effective business writing (including memos, letters, and analytical reports), nonverbal communication, and formal oral presentations will be emphasized. The course will focus primarily on written communication. Several practical writing assignments will be given and each student will be required to give an oral presentation using PowerPoint presentation software. COURSE TEXTBOOK Geraldine Hynes, MANAGERIAL COMMUNICATION STRATEGIES AND APPLICATIONS, 5th edition, McGraw-Hill Irwin Publishers, 2011. To cite your secondary sources accurately for the report, you must either purchase an APA Reference Style book or download my handout (on Blackboard) describing and illustrating the APA Reference Style. 882-E Scantron sheets are needed for exams. COURSE OBJECTIVES 1. To understand that effective management is dependent on excellent communication skills. 2. To learn the communication skills and activities that are required for managers at all levels of management. 3. To learn the correct strategy in writing business memos and letters. 4. To learn how to conduct effective secondary research. 5. To learn how to organize and write an analytical business report following effective report writing principles. 6. To improve your oral presentation skills by...
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...Business Writing Course Memo Business Communications/ GB512-05N Teresa Lao October 25, 2011 Abstract This memo will address the importance of effective Business Writing and why I need to take that course with the University of Miami. Discussed is how business writing is vital to the success of any organization. Management should consider business writing courses and or training for all employees within the Admissions Department because communication is a time-consuming activity in our department when it does not have to be. Memo To: Sharon Shaw, Associate Director of Admissions From: Donovan Bell, Admissions Advisor Date: October 25, 2011 Subject: Business Writing Course Increasingly, the ability to write clearly, concisely and correctly is becoming a rarer skill. It is not only University graduates in entry-level roles, like myself that struggle with business writing, but seasoned employees also often find themselves in awkward situations where their business writing skills are exposed. And, as we become more desk-bound and email-focused, the need for writing skills support has become more apparent. The University of Miami’s writing courses have been designed to respond to the growing needs of employees from all facets of life. I am seeking a writing course that focuses on providing...
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...Corporate Memo Correction As discussed in a memo from Kudler Fine Foods, launching a new point of sale system to business in three retail locations. The memo update by the company seems understandable of what changes will make, but has no detailed conclusion when and how the changes will implement and time duration may take. Memo lacks clarity in sentence structure, having the audience to recollect information of what they know from company’s past updates. “While the vendor has training materials and will train our trainer, we need to determine the best way to train the cashiers in the three stores, the management team in each store and the computer support specialists.” This sentence itself is very unclear of what changes the company is looking forward with the new Point of Sale (POS) system. Memo did not include, who is the trainer? Is training class classified to all three locations or at one location? What type of training is suitable to each department? How corporate changes will be effective to all three locations, it looks like training given responsibility to each store. Memo drafted in such a way the training program seems to be inefficient in nature and the same sentence repeated throughout. The memo is expository writing and no technical method informed about using new (POS) system. The writer is not concerned of giving clear information for the upcoming changes, as this can be so difficult for employees to cope with changes and mandatory timing arrangement in their...
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...Business Report Writing Class of 2017 Semester-2 Credits: 2 Sessions: 32 Course Objective The module bestows on the students opportunities to learn and practice business writing skills. The module is exercise –driven & hands-on and covers the following areas * Principles of business writing * Letters, Memos, Claims & responses * Note making, Abstracts, Summaries, Recommendations * Business Reports * Business Proposals * Brochures * Blogs * Netiquette * Effective Presentation Skills Learning Outcome At the end of the module and on completion of all exercises, the student will be able to 1. Demonstrate effective business writing skills-Letters, memos, reports and business proposals 2. Excel in preparing Blogs and Brochures 3. Understand the approach to Precise writing, Abstracts, Summaries and Recommendations 4. Make Effective Presentations Text Book * Communicating in Business 8th edition – Williams, Krizan. Logan and Merrier Reference Books 1. Business Communication-Meenakshi Raman & Prakash Singh-Oxford University Press 2. BCOM-Business Communication- lehman, Dufrenhe, Sinha Publisher- Cengage Learning Instructor’s details Prof. Anitha Acharya email-anitha.acharya@ibsindia.org Phone: 8712290557 F...
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...Introdution: Fundamentals of Business Writing I. The major differences between school writing and business writing School writing, typically in the form of essays, is aimed at impressing the audience, i.e. examiners. To score high, student writers have to use fairly complicated vocabulary and sentences in their written work. Business writers, however, mainly aim to communicate information to their colleagues, clients, and other associated parties. They are relatively free to use what language that can get the business done efficiently and effectively. II. Seven steps in the process of wring 1. clarifying your aim 2. identifying your readers 3. making a general plan 4. sketching a synopsis (大纲) 5. drafting your text 6. putting the draft aside 7. revising and editing ★ Writing is a recursive and creative process. The detailed plan is not adhered to in actual writing. Writers frequently come up with ideas that are activated in the process of writing. Writers read the text they have already produced to help generate more ideas. In effect, the writing process is no linear at all but is characterized by recursive ness and creativeness. III. Three principles of business writing 1. Clarity – means setting your message across clearly. (See detailed information on page 4) 2. Consideration – good business writers take their readers’ needs, problems, and reactions to the writing into consideration. And they put themselves...
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...Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such. |Written communication method |Purpose in the workplace|Technical or expository|Why classification was chosen | | | |writing | | |E-mail |Communicate with |Both technical and |An e-mail can be used to communicate many | | |co-workers or vendors. |expository |types of information. Depending on the | | | | |information and how it is written, it could| | | | |be either expository or technical. | |Memos |Short note about |Expository |Memos are usually informal and are just a | | |something to be | |reminder to do something. | | |remembered or to be done| | | | |passed from employees to| ...
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...Use a memo you have written, one that one of your peers or your manager has written, or one of the following from the University of Phoenix Virtual Organizations' intranet sites: • Kudler Fine Foods: Training for New Cash Registers Memo located under Administration > Communications Evaluate the memo using the following criteria: • Organization • Clarity • Tone • Writing style • How you reacted to the memo Write a300- to 500-word report in which you comment on each of the criteria and make suggestions for improvement. After reviewing the memo from Kudler Fine Foods I have suggestions for improvement of the memo. When it comes to organization the writer should have used the memo template checklist, meaning to have the identification lines include Date, To, From, and Subject lines. Looking at clarity It is obvious that the writer is requesting recommendations to determine the best means to deliver training, but there is no clear due date for the recommendation which leaves it open to the reader’s choice as how long to take to render a recommendation. The tone is one of slightly unfriendly directive. The writer could have used a phrase like “I am looking for any insight you may have on this matter”. The writing style is concise and succinct, which is good but could have offered just a bit more information like when the deadline for the recommendation was, and also could have included a request for face to face time to brainstorm some ideas for...
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...Section A (4 short-essay question) Question 1 With an aid of a diagram, explain the process of communication in organization. (15%) Communication is the process of sharing our ideas, thoughts and feeling with other people and having those idea, thoughts and feeling understood by the people we are talking with. When we communicate we speak, listen and observe. There have two types of communication which is verbal communication and non-verbal communication. Verbal communication is sound, words, language and speaking and also a language said to have originated from sound. Speaking is an effective way of communication and is again classified into two types which are interpersonal communication and public speaking. Non verbal communication is the sending or receiving of wordless messages. We can say that communication other than oral and written, such as gesture, body language, posture, tone of voice or facial expressions, this all is called nonverbal communication. Nonverbal communication is all about the body language of speaker. 2. Sender encodes idea in message 3. Message travels over channel 1. Sender has idea 4. Receiver decodes message 6. Possible additional feedback to receiver 5. Feedback travels to sender Sender is the person who wishing to share the information with some other person. Message is the information of sender who wants to send over for receiver. Encoding is the sender translates the massage into symbols...
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...Career Exploration Assignment – 55 points Overview: To research a career of your choice, discover who they are in context of this career field, and uncover courses you may want/need to take or skills you should develop to be successful in this field. You will work on developing both written and oral communication skills through the preparation of a Career Exploration Memo and Career Exploration Presentation. * Advice before you Start! Be patient, flexible and open! You may discover new career fields that you did not even think you may be interested in. Take your time, search through multiple career fields, find something that is really interesting…fight the temptation to write your report on the first career field you find information about. Procedure: • Following the in-class discussion about conducting effective internet searches – conduct an internet search on a career field or specific job you find interesting. • Find a minimum of THREE reputable sources that you will reference in your Career Exploration Memo • Write Career Exploration Memo (directions below) Memo: Part I: Who Am I in Context to My Educational Path? In this section, outline who you are, personally (or attributes of your personality), in reference to your educational path. Address questions such as: • What is my educational path or journey? • What is my anticipated major (or minor) and how does it fit into my future career plans? • What do I hope to accomplish...
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...communication method | Purpose in the workplace | Technical or expository writing | Why the classification was chosen | E-mail | Written copy of a message that can be useful for reference | Both | An email can be sent to colleagues discussing business or used as an information tool for potential customers. | Memo | Internal form of communication intended relatively short messages between staff members | Technical | Memos are used as internal correspondence with a business | Letter | Used to communicate outside of the company | Expository | Written record of correspondence, can be useful in event the of a dispute | Manual | To provide instruction on the use of programs or products within a business | Technical | Explains how to use a product or program | Website | Used to boost sales and strengthen relationships with existing and potential customers | Both | A website provides information and communication between customers and business or business to business. | Other – Text Messaging | Short messages that replace memos or emails | Both | Short messages between employees within a business or to a mass crowd (Amber Alert) | 1. What is the most common form of written communication in your workplace or in a workplace with which you are familiar? Is expository writing or technical writing the most common form of written communication in this workplace? Who is responsible for most of the technical writing in this workplace? The most common form of written communication...
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...Business Memos A memo, short for the word memorandum, comes from the Latin word memorandus, which means, "to be remembered." It is a compact written message designed to help someone remember something. Unlike letters, the external communications of a company, business memos are an internal form of communication and it is standard practice to save them. Their objective is to deliver information or instructions and writing them in a sensible manner that the information is delivered with more meaningful note and its impact on its reader is also serious. Confined to a single topic, each interoffice, interdepartmental and company - wide memo becomes part of the institutional memory of an organization. They record daily activities and eliminate the need for time-consuming meetings. As historical documents they are often referred to when writing reports or resolving disputes regarding past activities. In short, they speed up the daily business of doing business; they keep people who need to be kept in the know, in the know. When a business organization designs an official letterhead it often also designs an official memo sheet, complete with a company logo featured at the top of the page. Besides having a professional look and feel, preprinted memo sheets often provide specialized information fields that accommodate specific procedures for expediting in-house communications. Memos Types 1. Informational Memos 2. Instructional Memos Informational Memos is an in-house...
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...Luis Cubilla ENG/221 Technical Writing Fundamentals Zachery Koppelmann January 28 2013 The organization of the memo from Hugh to Abram is partially organized. Hugh does not stray from his subject much and appears to stay on point with what he wants to address. The letter has an average format with a standard intro body and conclusion along with a signature which should be included in all e-mails. The clarity however leaves little to be desired for but at least Hugh admits that he does not understand his own employee or his friend. Hugh talks about how he was advised not to use certain enterprise software’s with by his friend and how he could not understand much of how the situation should be handled or how he should move forward with his business plans. The writing style is very unprofessional; it almost seems more like Hugh is writing to a friend rather than a co-worker or colleague. There are no real formalities Abram is only addressed by name once and the overall feel looks like something a brother would write to his family member. The memo seemed to be a little disrespectful in some ways. First Hugh is talking business matters with a friend rather than Abram, secondly it appears Hough’s friend is providing the basic of warnings that any programmer should look for but Hugh appears to be leaning towards his friend’s advice rather than Abram who as Hough states “respects his professional approach”. To add further insult to injury Abram has been asked to not...
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