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Xbis Club It Part 2

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Club IT, Part 2

XBIS/219
March 18, 2012

Club IT, Part 2

Club IT is a hip and trendy downtown music venue developed by Ruben Keys and Lisa Tejada (Rainer, 2009). Club IT is a social club that offers live music entertainment along with food and beverages. Club IT’s mission statement defines the nature of the business and the delivery of goods, products and services to its consumers. The owners of Club IT mission statement are “We, Ruben and Lisa, offer you live music, DJ's, dance space and refreshments that suit your lifestyle. You are our friends, and we seek to build a community that meets regularly at Club IT” (Wiley Higher Education, 2011). Club IT is a social gathering place that combines the love of music, entertainment and friendship. Club IT provides a range of live music and DJs. The clientele they want to attract is more on the sociable, dancing, and music listening crowd.

The project method that I would use for system analysis would be agile development. Three business problems of Club IT would be the slow Internet system, which is, dial up, expand their selections on their food menus, and adding more activities within the facilities for the patrons.

Dial up is a very slow Internet system, which needs to be upgraded by Club IT. The Club will benefit by upgrading to a high speed Internet service to better accommodate their guest. It would be very convenient to the customer if they can use Wi-Fi. This will make a huge difference when the guest is made aware of this upgrade. When guest are comfortable with small perks like high speed Internet and WI-FI this can create more visits from them.

Expanding their menu will address the second problem at Club IT. I see that they have something for vegetarians and other small selections like Pizza Puffs and Beef Sate. However, expanding this menu with a few more items will keep the guest interested in eating there instead of eating somewhere else afterwards or before. The Club can also add a few more drinks on the menu as well. It would be interesting to add some domestic beers and some imported beers as well. Sometimes it is helpful to use a survey to establish what customers like so it is very easy to assist them with their needs. Knowing what the guest want through a survey is an easy an effective way to accommodate them.

The third problem that I would address is adding more activities within the facilities for the patrons. They can start by adding a pool table for some enjoyment of people who like to play pool. A photo booth would be a welcomed attraction for guest who want to capture memories of having a good time. Small activities like these can go a long way in satisfying customers and keeping them interested in coming to Club IT. The owners do not want their clientele to go elsewhere on the account of not having a pool table or the use of a picture booth.

Agile development is a very useful method that will assist Club IT with addressing these problems in a vigorous fashion. Agile development is the use of a small team that address issues like these three problems of Club IT. Planning for a change in weeks will allow Club IT to acknowledge some feedback from the customers to see how the adjustments have affected them and in what way. These problems need to be corrected as soon as possible to bring success to Club IT. When addressing situations that need immediate attention agile development is the best method that can provide special attention to correct these problems. Agile development can also assist Club IT when making purchases over the Internet by the consumer with the use of electronic payments.

In conclusion, finding the best method to determine any problems that can help your company be more successful is very important. Alternative methods are very useful when finding solutions to better assist a company with situations similar to issues Club IT has experienced.

References

Rainer, Turban. (2009). Introduction to Information Systems: Supporting and Transforming Business, 2nd Edition.

Wiley, John &Sons. (2011). Wiley Higher Education. Retrieved from http://bcs.wiley.com/hebcs/Books?action=index&itemId=0470169001&bcs Id=4176

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