...Zale Corporation — 2008 Case Analysis # 4 Submitted by: Pauline Mae L. Naranjo Submitted to: Prof. Rose Lacerona 8/19/2013 About Zale Corporation Zale is multifaceted. One of North America's largest specialty jewelry retailers, Zale sells diamond, colored stone, and gold jewelry (diamond fashion rings, semi-precious stones, earrings, gold chains); watches; and gift items at some 1,125 stores and 655 kiosks, mostly in malls, throughout the US, Canada, and Puerto Rico. The firm, which targets the value-oriented customer, has a trio of large chains aimed at different jewelry markets: Gordon's Jewelers, flagship chain Zales Jewelers, and Piercing Pagoda. Zale also operates about 130 jewelry outlet stores, run more than 200 stores in Canada under the Peoples Jewellers and Mappins Jewellers names, sells online, and offers jewelry insurance. For nearly 90 years, Zale Corporation has provided extraordinary ways to say "I love you." As a leading specialty retailer in North America, the Zale family of brands provides our customers with fine jewelry, watches and gift items that offer great value at more than 1,930 locations throughout the United States, Canada and Puerto Rico, and online at www.zales.com and www.gordonsjewelers.com. With an exceptional assortment of jewelry and gifts, including diamonds and an exclusive wedding collection, our brands are famous for helping turn important milestones and celebrations into priceless, life-long memories. (http://www...
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...* CASE TITLE ZALE CORPORATION * TIME CONTEXT 1980s * SETTING Wichita Falls, Texas * VIEW POINT In 1994, Robert DiNicola, ex-CEO of macy’s, was hired, ushering in a new era of recovery for the debt plagued company. By 1998, ZALE appeared completely recovered from bankruptcy, with revenues exceeding $1.43 billion. DiNicola retired in 2002 and Mary Forte was named CEO. Ms. Forte resigned in 2006 and Betsy Burton replaced her. * HISTORICAL BACKGROUND * STATEMENT OF THE PROBLEM * STATEMENT OF OBJECTIVES * ALTERNATIVE COURSES OF ACTION (ACA) * RECOMMENDATION * PLAN OF ACTION * POTENTIAN PROBLEM * CONTINGENCY PLAN * PREVENTIVE MEASURES Zale Corporation Story From a single Zales Jewelers store in 1924, to six retail brands with approximately 1,870 stores throughout North America and online at zales.com, gordonsjewelers.com, zalesoutlet.com, peoplesjewellers.com and pagoda.com, Zale Corporation has stayed true to its original vision: Provide customers with quality merchandise at the lowest possible price. After decades of growth, we are now more passionate than ever about being the jeweler people turn to for the perfect expression of love. Historic Timeline 1920s Morris and William Zale have a vision: Provide customers with quality merchandise at the lowest possible price. The vision becomes reality with the opening of the first Zales Jewelers store in Wichita Falls, Texas, on March 29, 1924. Inventory...
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...Unit 1 – AO1 – Investigate the roles and responsibilities of two contrasting public services and describe their purpose AO2 – Investigate the internal structure and functional areas for two chosen public services The two public services I am going to speak about are the prison service and the army. The reason is because both have a very important part of the keeping Britain safe. The prisons vision is to provide the very best prison service as possible and to help secure the following points. * Hold prisoners securely and safely * Reduce the risk of any prisoners from re-offending * Providing safe and well-ordered establishments in which we treat prisoners humanely, decently and lawfully To make sure the prison service actually completes their objectives they work in * close partnership with our commissioners and others in the Criminal Justice System to achieve common objectives * Obtain best value from the resources available using research to ensure effective correctional practice * Promote diversity, equality of opportunity and combat unlawful discrimination, and * Ensure our staff have the right leadership, organisation, support and preparation to carry out their work effectively. This is what the prison set out to achieve and how they plan to do it but there is a lot more involved in running a successful prison because a prison is a business. The prison has it goals but the prison needs top security to complete the goals. No...
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...XVIII AIRBORNE CORPS AND FORT BRAGG DFAC SCHEDULE SNAPSHOT NOVEMBER 2014 XVIII AIRBORNE CORPS & FORT BRAGG DINING FACILITY OPEN/CLOSE SCHEDULE November 2014 1-2 CLOSED POPE AAF Weekday 8-11 CLOSED 15-16 OPEN 22-23 CLOSED 27-30 82ND CAB CLOSED 1 Phone# 396-9993/ 7685 DINING FACILITY Location Goldberg Street Weekend Br: 0930-1300 Sup: 1600-1730 Find Your Location Bldg# M-5530 SMOKE BOMB CLOSED CLOSED CLOSED CLOSED CLOSED 2 Phone# 396-2592 /0103 Essayons Street Bldg# H-4842 2nd BCT Closed Weekends Br: 0930-1230 Sup: 1530-1730 Br: 0930-1300 Sup: 1600-1730 Br: 0930-1300 Sup: 1600-1730 Br: 0930-1230 Sup: 1530-1730 Brk: 0800-1000 Lun: 1130-1330 Din: 1530-1730 Brk: 0800-1000 Lun: 1130-1330 Din: 1530-1730 Brk: 0800-0930 Lun: 1200-1330 Din: 1530-1730 CLOSED OPEN CLOSED OPEN CLOSED 3 Phone# 643-6929 Gruber Road Bldg# C 9453 525th BFSB OPEN OPEN CLOSED OPEN CLOSED 4 Phone# 396-8063 Ricketts Street Bldg# 2-5112 WTB CLOSED CLOSED CLOSED CLOSED OPEN 5 Phone# 396-3436 Normandy Drive Bldg# A-4-1832 SWCS OPEN CLOSED OPEN CLOSED OPEN 6 Phone# 396-7291 Merrill Street Bldg# D-3624 3rd BCT OPEN OPEN CLOSED OPEN CLOSED 7 Phone# 432-8798/ 2298 Butner Road Bldg# A-3556 1st BCT OPEN CLOSED OPEN CLOSED OPEN 8 Phone# 643-6886 Bastogne Drive Bldg# B-1732 82ND SBDE CLOSED CLOSED OPEN CLOSED CLOSED 9 Phone# 432-5538 Longstreet Road Bldg# 3-5103 3rd SFG CLOSED...
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...CHARLES MARTIN IN UGANDA Purpose How operations differ from country to country due to different laws and regulations internationally. Discussion Internationally other countries have different laws. In this article they discuss how using different ways to approach a company internationally works, by comparing Charles Marin and James Green. Martin had a taste of the Ugandan culture because he went to African after he graduated college for the Peace Corps where as James Green did not have a taste of the African culture and had more of a US based culture and was not open to both as much as Martin was. Question 1: Describe Ugandan cultural attributes that might affect the operations of a foreign company doing business there. Comment: For the most part business in Uganda would be very different. They have a much different working style then here in the United States. Uganda has a few cultural attributes that might affect operations of a foreign company operating in Uganda. Starting off language gets in the way because Uganda is a country that has various types of religions and languages. As indicated in the article on page two “English is the official language, but many people speak only an indigenous language—mainly Bantu or Nilotic languages.” This may result in miscommunication because the company may not be able to interconnect with the citizens of the area. Also religion results in numerous types of controversies around the world and Uganda has many different religions...
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...Canadians take Passchendaele successfully. On November 6th, 1917 our Canadian soldiers captured the Passchendaele ridge. They had to face many obstacles but they made it. Canadians take Passchendaele successfully. On November 6th, 1917 our Canadian soldiers captured the Passchendaele ridge. They had to face many obstacles but they made it. Reporter Reporter Canadian Wounded at the Battle of Passchendaele More than 15,000 Canadians died or were wounded during the Battle of Passchendaele. Many of them drowned in the mud and shell holes. Canadian Wounded at the Battle of Passchendaele More than 15,000 Canadians died or were wounded during the Battle of Passchendaele. Many of them drowned in the mud and shell holes. The mud, flat terrain, and relative lack of preparation time and artillery support would make Passchendaele a far different battlefield than the one the Canadians encountered at Vimy Ridge. Currie took the time to carefully prepare as much as possible and on October 26, the Canadian offensive began. Advancing through the mud and enemy fire was slow and there were heavy losses. Despite the challenges, the Canadians reached the outskirts of Passchendaele by the end of a second attack on October 30 during a rainstorm. On November 6, the Canadians and British launched the assault to capture the village of Passchendaele itself. In excessive fighting, the attack went according to plan. After fierce enemy counterattacks, the last part of the battle...
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...(you can use a pseudonym) URS Corporation 3. Background/overview of organization * Size of company URS Corp has nearly 100,000 employees blend technical expertise with local knowledge to deliver innovations that have a positive physical, social, and environmental impact on our world. URS Corp operates throughout more than 150 countries around the world. URS Corp also holds the largest federal and state contract for VDOT (Virginia Department of Transportation). * Type of industry URS Corp is the leading industry provider of management and technical support services to U.S. government agencies the Departments of Defense and Homeland Security in particular positioned URS among the ranks of the leading U.S. federal services contractors. * Product or service URS Corp is North America’s leading providers of production, construction and maintenance services to the oil and gas industry (URS Corp & AECOM, 2015). URS Corp provides a service of multidisciplinary professional services firm providing skilled management and technical personals for federal contract positions. * Brief synopsis of quality management processes: An URS Corp quality management process begins with employees who have showed the skills of technical expertise in all fields and they must have an intimate knowledge of how that equipment has been designed to be put together. URS Corp believes that without their employees having an adequate background in management and in the new technology, he/she...
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...When the other wes moore friends talk him into going to job corp, I felt like he wanted to turn his life around when he agreed to go. He wanted to to do something productive with his life and wanted to better himself. Sad part about it it, he knew if he didn’t go he would end up dead or in jail. While he was at job corps he felt like he had a second chance at life and wanted to do better for his family. But later after returning home from job corps he realized that his problems wouldn’t go away and that they were real. Realizing that his problems wouldn’t go away, he soon turned back into his old self. He started back selling drugs and ended up being charged for killing a police officer. I felt like this happened because his past life will always haunt him, so he had to face it sooner or later. But I didn’t realize it was going to be so soon. They are in different places in this book to show the different situations they were in even though they had the same names. Wes Moore didn’t know he was going to end up in jail, and didn’t know how he was supposed to raise his child because he didn’t have a father figure to teach him that. “ Wes’s nonexistent relationship with his father probably contributed to his seeming indifference about becoming a father himself”. All he could rely on was his mother. The other wes moore turned his life around completely. Military school changed him for the best. He changed the way he act and the way he talks. I can relate to wes moore when he went...
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...John Pierce published an article in Laurier University’s Canadian Military History journal in 1992, which suggested that in the summer of 1936, “the historical reality of the battle was re-worked and reinterpreted… to symbolize Canada’s coming of age.” The construction of the memorial at Vimy began in 1925, and was intended to represent the entire contribution of the Canadian Corps to the First World War. Further, the monument served as a commemoration to the 19,000 Canadian soldiers who had been buried in unmarked graves. The inscription of the names of these men, the vast majority of which had not given their lives at Vimy, had the effect of “transforming Vimy into hallowed ground, an empty tomb, a place of pilgrimage” according to...
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...The Rise of Canadian Military Professionalism in World War 1 Paul Dickson in his article “The End of the Beginning: The Canadian Corps in 1917,” attempts to answer the question of what factors were responsible for the turnaround in professionalism and capability of the Canadian Expeditionary Force (CEF) during the later half of the First World War. The author’s thesis is that the Canadian Corps that fought at Vimy Ridge was not the superlative force that the Canadian public thought they were. In fact, during the early period of World War I, before 1916, the Canadian Corps was still in its infancy and definitely undergoing teething troubles, even though the beginning of a firm and solid base was slowly developing. “The Canadian Corps that took Vimy Ridge was not the “elite” formation it would become in 1918, but the foundation was firmly in place.” Prior to 1916, the author explains that the key ingredients to success that are described as “good habits” and a “good organizational culture” , were not fully in place and prevented the CEF from reaching its maximum operational effectiveness. Dickson is intrigued with the CEF in that there was an element that made them unique to both their Allied and Axis counterparts allowing them to reach this “elite” plateau, as the “Canadian Expeditionary Force (CEF) shared many of the problems encountered by other armies on the Western Front…” . He attempts to explore this question and seek answers. Was it better equipment...
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...Easting Headed due east on the afternoon of February 26, 1991, VII Corps was advancing with a front of four armored/mechanized divisions. In the center of this front, leading the way and conducting reconnaissance for the corps, was the 2nd Armored Cavalry Regiment (ACR). The 2nd ACR’s job was to locate the forward elements of the IRG divisions suspected to be in the area, fix them in place, then pass the heavy divisions of VIII Corps through their lines so that they could smash the elite Iraqi units with a single killing blow. It was a difficult assignment, made more so by the weather conditions. The winter of 1990/91 was one of the wettest on record in the Persian Gulf, and had been a major problem during the preceding six weeks of the Desert Storm air campaign. Now the wind was howling, causing a sandstorm that was grounding the Army’s aviation assets and limiting visibility to as little as a thousand meters. Air reconnaissance was limited mostly to signals intelligence data, which meant that finding where the IRG divisions were located, would be up to the 2nd ACR. Like the prairie horse soldiers of 150 years earlier, the troopers of the regiments would grope forward until they physically ran into the enemy, in this case the IRG Tawakalna Division. Generally known to be the best and most aggressive of the various IRG formations, Tawakalna was the unit that would bear the brunt of the coming battle with VII Corps. As 2nd ACR moved forward, the regiment’s three squadrons were line...
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...Canadian to lead the Canadian troop. Currie developed a new artillery war strategy called the "creeping barrage". The Canadian were given the task of recapturing the ridge, they built railroad tracks so their artillery could keep up the creeping barrage against the German position. When the Canadians weren't controling the front lines they were in a secret training area practicing their assault plan, this new tactic allowed the Canadians to advance on the German trenches that were at the base of the ridge. One of the reasons why they Canadians manage to do things successfully was because the Canadian corps soldiers were given maps of their objectives and given instructions to each individual. This allowed each man knowing what he was doing in the periods of time given, the planning was done until the very seconds to when it would happen. On April 9th 1917 at 5:30am, the Canadians corps begin firing all the field guns This battle gave Canada a new identify, an identity which would give them a much more respected title. The Canadian soldiers who did the impossible of taking over the ridge which was something the French and British had failed the accomplish Paris peace conference The Paris peace conference was an...
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...The Keystone XL Pipeline: It’s a Good Thing By: Samantha Prewitt The Keystone XL Pipeline: It’s a Good Thing The Keystone XL Pipeline Project is a proposed crude oil pipeline that begins in Hardisty, Alberta, Canada, crosses through an international border and ends in Steele City, Nebraska. From here it connects with existing pipelines, which will allow American oil producers more access to the large refining areas located in the Midwest and along the US Gulf Coast. It has been six years since TransCanada has applied for approval for this project and the project itself has gone through three revisions, including two reroutes of the pipeline itself. This article will attempt to dissect the benefits of the Keystone XL project and what it could mean to the American people if construction is approved. The implementation and construction of any project having to do with dangerous chemicals and oil is a frightening thought for any environmentally concerned person. These feeling are usually amplified when the construction site includes the Gulf Coast, being that the last spill is still wrecking havoc on our environment. But these feeling can all be set aside because according to Russ Girling, the president and CEO of TransCanada, “The environmental analysis of Keystone XL once again supports the science that this pipeline would have minimal impact on the environment” (Triplett, 2014). If and when President Obama grants the approval for construction, TransCanada is already...
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...The great Battle of Vimy Ridge is a powerful symbol for Canadian nationalism, and a source of national pride, and identity. The unity, strength, and independence that our nation showed in this fight are the reason why this battle was a key event in Canada’s development as a nation during the World War I. The battle of Vimy ridge was a special time for Canada. Coming together as a nation, all Canadian divisions united for the first time and regained the ridge. After the French and the British had failed, the Canadians strategically planned a way to win. “In those few minutes I witnessed the birth of a nation” – B-General A.E. Ross. Something to take from this statement is that there was now a union, and a sense of nationalism for all Canadian divisions. This was something new, this was the beginning of a journey; it was the start of Canada. After defeating the Germans in the Battle of Vamy Ridge, Canada finally rose up from underneath the shadow of Britain and received credit for its own victory. Although Canada did not become independent and free from the control of the British until 1982, it was recognized as a nation, and as Canada itself. Soon after the victory of Vimy Ridge, Canada was offered a seat at the WWI peace talk as a nation of its own. This was an immense milestone for our nation. We were finally gaining our independence and that is why this battle was such a turning point for Canada’s nationality. Vamy Ridge was not just a battle for Canada to triumph from;...
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...Julian:Vimy gave Canadian soldiers opportunity to demonstrate that they are resilient and resourceful soldiers. Julian: Hitler hesitated with Operation overload when he realize that the Canadian First army was defending the Southern coast of England. Julian: Vimy is an often mythologized symbol of birth of Canadian national pride and awareness, Canadians had proved that they were strong military force. Julian: Vimy Ridge marked only significant success of the Allied spring offensive of 1917. Julian: Winning Vimy turn tide against Germany in first World War It also helped Canada prove its independence. Julian: It was the first Canadian war were every Canadian soldier fought till the very end. Canada captured more guns more ground than any battle before that. Julian: It was a major victory, but the amount of casualties will never be forgotten. Julian: At 5:30 a.m., April 9, 1917, Easter Monday, the Canadian artillery was creeping towards the Germans, following the artillery was 20,000 troops the first attacking wave. Julian: The Canadian soldiers marching through the devastation of No Man’s land. Guided by painted marked stakes stuck in the ground. Julian: Each soldier carried approximately 32 kilograms. Some soldiers were hand to hand fighting. Julian: The greatest resistance, that killed many young Canadians were the Germans strongly-emplaced machine-guns. Julian: Three of the four divisions captured their part of the Ridge by midday. The 2nd Canadian division was...
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