well experience structure . 3. Five need of evry customer :Good Service , Good price , good quality , good action , well good appreation. 4.The reason why customer service should keep a very good relationship with both external and internal customers is simply because both customer have a vital and important role to play wether the bussiness goes forward or backward, external and internal has the power to enhance or lower reputation because external would leave the bussiness and go and tell people
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United Airline would be suggested to establish a temporary team to solve the short-term crisis and invest in customer service departments to prevent similar issues in the future. The balance between cost and profit would be achieved to save the reputation and earn the profit, which would maximize the stakeholders’ value. Limitation of this report could be found in the scope of decision criteria. Some main points are covered and other attributes are not. Introduction
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contrasting businesses. The main key stakeholders in a business are: Stakeholders- a stakeholder is a person, group or organization that has interest or concern in an organization. (www.businessdictonary.com) Carlsberg Customers- who would want to buy goods and services that meet their needs at a price they can afford. Carlsberg has a lot of customers all across the country. Carlsberg reaches their customers by opening branches in different types of locations in the country. Employees- would want to
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Research Findings 4 Business Ethics Increase Efficiency 5 Ethics boost the company Reputation 7 Effects of Ethics on inner company relationships 7 Recommendations 8 Conclusion 10 References 12 Executive Summary The primary goal of this paper is to provide a comprehensive review on the effects of business ethics and efficiency in the workplace. It will also draw parallels between ethics, efficiency and reputation of the company, as well as ethics, efficiency and the relationships of the business
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athletes are one of the most overpaid careers in the country. Baseball players make more than a teacher, and football players earn more than a doctor. These everyday jobs teach students and save people’s lives. However, they do not earn as much money as an athlete, who gets paid for playing a game. These professional athletes cause an unbalanced power in society. Today, professional athletes get a high salary for just playing a game. Baseball players in the Major League Baseball earn an average
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(CSR) strategies issued by the European Commission in 2011, a stinging debate is being aroused on the influence of CSR to the whole society. The most influential critic is Noble Prize winner Milton Friedman, who regards CSR as a waste of stockholders’ money (1970). However, many other articles claim, opposite Friedman, that CSR actually improves companies’ financial performance in the long run (Bagnoli and Watts, 2003; McWilliams and Siegel, 2001). There are plenty of arguments on CSR’s influence on company’s
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the United States of America because they protect us from terrorism threats, the influx of drugs, and impact our lives with the creation of everyday uses (CIA). Some people may say that the CIA is a waste of money and that they do not accomplish anything but ruining the United States reputation, but since 2001 the United States has not had any recurrences of terrorist attacks of the magnitude of the 9/11 attacks because the CIA has made the U.S. aware and has protected the American people since 2001
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players were offered was greater than the salaries they were paid to play all year. If they could each make $10,000 in 5 games just to loose, why not? The ethical decisions the players made affected everyone around them and resulted in a soiled reputation for the players who accepted the terms as well as players who remained true to their contract. The decision to throw 5 of 8 games during the World Series relates very well to business and accounting. This decision by the 8 players illustrates
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feel if their donated money was misused? What would happen to the reputation of a charity if they were caught misusing money? How is it possible to know if the charity is reliable or not? The Susan G. Komen Foundation, the Red Cross, and the United Way are examples of charities that have misused people’s money. The Susan G. Komen Breast Cancer Foundation was one of the variety of charities that misused people’s money. It is important to research charities before you donate money to them because it
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The trade policy has stimulated our nation’s industries to relocate their manufacturing of merchandise to other country and doesn’t fine them for trading the exact identical merchandise back to the U.S. has cost the U. S. millions in lost jobs and money (Moreland, 2012). University of Phoenix student According to Loans and the deficit The University of Phoenix student was affected in a major way. ” In 2010, the Student Aid and Fiscal Responsibility Act eliminated bank-based lending entirely, for
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