position in the customers‟ mind that whenever they heard the name of Bata, a footwear with high quality comes into their mind. Bata has been serving its customers with wide assortments of products for about five decades and doing it successfully. It is very difficult to identify the customers‟ class of Bata Shoe Company. Bata touches almost every social class possible. Bata meets the footwear demands of the higher class and lower class simultaneously. However to stay closer to the customers, Bata shoe
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QUALITY, PERCEIVED VALUE, SATISFACTION AND REVISIT INTENTION IN HOTEL INDUSTRY Muhammad Ahmad Raza Service Quality Coordinator NetSole Technologies Ahmad Nabeel Siddiquei Lecturer/Student Advisor, Air University Multan Campus, Pakistan Prof. Dr. Hayat M. Awan Campus Director Air University Multan Campus Khurram Bukhari Lecturer Bahauddin Zakariya University Abstract The work is considered to find the relationship between service quality, perceived value and customer satisfaction and repurchase intentions
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Research Business research process involves the study of all aspects of the company and then that information will be used to make business decisions. This requires several steps to help the company achieve its goals, and evaluating its strengths and weaknesses to solve or to avoid problems. The research process also helps to have a clearer and updated idea of their industry (Suttle, 2014). The preposition is that airlines with more satisfied customers will have more passengers. This process will lead
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An INTERNSHIP REPORT On [pic][pic] [A Case Study on GANDARIA CORPORATE Branch, Dhaka] Supervised To Shah Ridwan Chowdhury Lecturer Department of Management Studies Jagannath University, Dhaka. Submitted By: Md.Emam Uddin Roll: 090202106, Reg:122905 Section: B, session:2009-10 Department of Management Studies Jagannath University, Dhaka. Jagannath University, Dhaka Date of Submission: 30-06-2013 Table of Content |Chapter |Title
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Introduction Apex Footwear Limited is one of the renowned brands in the footwear industry of Bangladesh. The name Apex achieved such a position in the customers’ mind that whenever they heard the name of Apex, a footwear with high quality comes into their mind. Apex Footwear Limited has sought to adeptly make use of that expertise to provide high quality, fashionable footwear to the Bangladeshi consumers. With over 143 own retail outlets and 275 authorized resellers, Apex Footwear Limited ensures
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INTRODUCTION 1.1 ABOUT THE INDUSTRY The geotextile industry is gaining importance due to rapid infrastructural development taking place on a global level. There are a large number of projects which are being developed currently with the emerging economy. The countries like China, India, and various other Asian economies are considered to be the growing markets for the geotextile industry. The Asian market dominates the global textile industry and is expected to be the highest among all the regions
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Agent Performance and Customer Satisfaction Abstract To fulfill its mission, Extension must develop programs that are relevant and high quality, and improve the lives of clients. Customer satisfaction surveys are used in Florida to collect data about these attributes. It is also important to understand how employee performance affects customer satisfaction. Our findings show that customer satisfaction was not significantly influenced by agent performance and that Florida Cooperative Extension benefits
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Chapter one Rational of the study In the sophisticated digital age, the importance of the development of debit card sector is under description for the rapid economic development of the country. It is precondition to have well improved transaction for the rapid development of a country. The debit card is one of the vital and important parts of the bank sector. Basically the economic development of the country depends on the development of trade and commerce of the country. On the other hand the
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INTRODUCTION Customer satisfaction refers to a measure or degree of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is one of the most essential elements of customer retention, customer loyalty, and product repurchase. The art and science of customer satisfaction involves strategically focusing on creating and reinforcing pleasurable experiences. It’s a well-known fact that no business can exist without customers. In the business of website
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If you are facing difficulties in completing assignments or theses, do drop us an email to explore how we can help you. LITERATURE REVIEW LEVERAGING PRODUCT INNOVATION TO GAIN COMPETITIVE ADVANTAGE : A SURVEY OF IMPACT OF INNOVATION ON CUSTOMER SATISFACTION AND BRAND LOYALTY AMONG SAMSUNG TABLET USERS IN MALAYSIA 1. Introduction In this chapter, the researcher will discursively review literature on the conceptual and theoretical frameworks of the constructs involved in this research. 2. Discussion
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