Case Study: Air Canada takes off with Maintenix 1) What problems does Air Canada hope that Maintenix will solve? Air Canada hoped to solve the following problems: • The usage of several different legacy software packages installed over the last 15 years. • The inability of the systems to interact with one another or with finance and inventory systems • The costs on Air Canada the inefficiencies of these systems were causing. • The unprofessionalism they had in some fields’ maintenance engineering
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Case Study Analysis Air Canada takes off with Maintenix 1. What problems does Air Canada hope that Maintenix will solve? Air Canada is keen on replacing old software packages (that has served the company over 15 years) with new and more efficient packages able to boost productivity. This decision is aligned with the company’s strategic goal which is to improve operational efficiencies and decision-making process. The old systems were not able to interact with one another, resulting in more
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Technology Air Canada Takes Off with Maintenix In: Computers and Technology Air Canada Takes Off with Maintenix Case Study: Air Canada takes off with Maintenix 1) What problems does Air Canada hope that Maintenix will solve? Air Canada hoped to solve the following problems: • The usage of several different legacy software packages installed over the last 15 years. • The inability of the systems to interact with one another or with finance and inventory systems • The costs on Air Canada the
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Case: AIR CANADA TAKES OFF WITH MAINTENIX Air Canada is Canada's most prominent airline. It is the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. trans-border market, and in the international market to and from Canada. The airline serves over 33 million customers annually and provides direct passenger service to over 170 destinations on five continents. But the company's information systems had plenty of room for improvement. When Air Canada technicians
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Chapter 2 Global E-Business: How Businesses Use Information Systems 2.1 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems LEARNING OBJECTIVES • Define and describe business processes and their relationship to information systems. • Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. • Explain how enterprise applications, collaboration
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