Organizational Behaviour Book Notes Chapter 1 Learning Objectives: 1. Define organizations and describe their basic characteristics. Organization – social inventions for accomplishing common goals through group effort. * Social inventions – coordinated presence of people or a group of people * Goal accomplishment * Group effort – organizations depend on interaction and coordination among people to accomplish their goals. * Organizations are
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1. Introduction In today’s highly competitive market, organizations are often faced with increased competition from both domestic and foreign markets. To be able to stay competitive in order to attract and retain quality employees, it is imperative that organizations have a compensation package that is valuable to its employees and stakeholders. Although between employer and employee there is an exchange of money for labor, intrinsic motivation is also a driving force which empowers and uplifts
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Workplace issues remains important in organizational behavior research because of their impact on employees and organization. One of the important workplace issues that receive less attention among organizational scholars is workplace deviant behavior. The concept of workplace deviance in recent years has generated high interest among organizational researchers and practitioners because of its pervasiveness in organizations. Some forms of workplace deviance includes absenteeism,
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Leadership and Teamwork: The Effects of Leadership and Job Satisfaction on Team Citizenship Seokhwa Yun1 Seoul National University Jonathan Cox Houston, TX Henry P. Sims, Jr. Sabrina Salam University of Maryland This study examined how leadership related to citizenship behavior within teams. Leadership was hypothesized to influence team organizational citizenship behavior (TOCB) either directly or indirectly through job satisfaction. Longitudinal data were collected in three waves. Leader
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is the ability to perceive, control and evaluate emotions of self or others Emotional intelligence is about how we manage our actions with both others and ourselves as a result of the emotions we feel. Peter Salovey and John D. Mayer -“the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions” (1990) Four factors of EI 1. the perception of emotion
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Introduction Organizational effectiveness is paramount to the success of any company, whether this relates to a Small or Medium Enterprise (SME) or a much larger global organization. Therefore it is essential that business leaders have a firm understanding of all aspects that contribute to organizational effectiveness; this includes an understanding of how individual differences contribute to this. This paper considers how organizational effectiveness can be enhanced by organizations having a thorough
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Industrial/Organizational (I/O) Psychology: I-side: human resources functions Ex: training, selection, performance appraisal O-side: understanding and predicting behavior Ex: motivation, work attitudes, stress, leadership, team effectiveness Organizational behavior: the scientific study of individual and group behavior in organizations; focused on different levels of analysis * Use of the scientific method to understand and solve problems relate to people in organizations * Focus
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on their ability to perform a job, rather than on their political connections. Federally, it was instituted by the Pendleton Civil Service Reform Act. It is the opposite of the Spoils system | | | | |An example is hiring or promoting relatives
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ANRV296-PS58-19 ARI 17 November 2006 1:33 Annu. Rev. Psychol. 2007.58:479-514. Downloaded from arjournals.annualreviews.org by University Of Maryland on 12/11/06. For personal use only. Cross-Cultural Organizational Behavior Michele J. Gelfand,1 Miriam Erez,2 and Zeynep Aycan3 1 Department of Psychology, University of Maryland, College Park, Maryland 20742; email: mgelfand@psyc.umd.edu 2 Technion, Israel Institute of Technology, Technion City, Haifa, Israel 32000; email:
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2 BIMB Vision and Mission 2 2.0 ABOUT THE COMMITMENT 3 2.1 COMMITMENT TO THE CUSTOMER 5 2.1.1 Safety and Security of Operations 6 2.1.2 Privacy Policy 6 2.1.3 Reliable and Quality Services 7 2.1.4 Transparency of Products and Services 7 2.1.5 Immediate Response for Enquiries and Complaints 7 2.2 COMMITMENT TO THE EMPLOYEE 8 2.2.1 Training and development 8 2.2.2 Performance evaluation 10 2.2.3 Employee motivation 11 2.3 COMMITMENT OF EMPLOYEE TO BANK ISLAM 12 2.3.1 Know the
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