1 CITIBANK* Frits Seegers, directeur général de la Citibank (Californie), réunissait son équipe de direction afin d’examiner les performances et de décider des primes relatives aux directeurs d’agence de Californie. L’évaluation de la performance de James McGaran était la prochaine à venir. Frits se sentait mal à l’aise à son sujet. McGaran était le directeur de la plus importante agence de la région de Los Angeles et ses résultats financiers étaient impressionnants. Un an plus tôt, il aurait
Words: 2694 - Pages: 11
1. Describe the performance management and appraisal system adopted by Citibank. Ans. In today’s economy more and more organizations are focusing their attention on enhancing performance and increasing profitability. To accomplish these goals, they need to ensure their employees focus their attention on behaviours that drive organizational success. Citibank also implemented a structured performance management and appraisal system in order to provide a mechanism for ongoing feedback and development
Words: 974 - Pages: 4
1 CITIBANK* Frits Seegers, directeur général de la Citibank (Californie), réunissait son équipe de direction afin d’examiner les performances et de décider des primes relatives aux directeurs d’agence de Californie. L’évaluation de la performance de James McGaran était la prochaine à venir. Frits se sentait mal à l’aise à son sujet. McGaran était le directeur de la plus importante agence de la région de Los Angeles et ses résultats financiers étaient impressionnants. Un an plus tôt, il aurait
Words: 2618 - Pages: 11
Citibank: Performance Evaluation 1. Briefly analyze the performance evaluation plan that is currently in place at Citibank’s California branches. The California Division of Citibank has a new performance scorecard that highlights the importance of a diverse set of measures in achieving the strategic goals of the division. One of the new measures is on customer satisfaction indicators, which will tell how satisfied the bank customers are. It complements existing financial
Words: 483 - Pages: 2
Performance Appraisal Systems Rohit Soni - 153 Nishita Shenoy - 141 Index S. No. | Particulars | Page No. | 1 | Overview | 1 | 2 | Introduction to Performance Management | 2 | 3 | | | | | | | | | | | | | | | Citi India began operations over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. Operating 44 full-service Citibank branches in 28 cities, it is the preferred banker to 45,000 small
Words: 779 - Pages: 4
Summer Internship Report Organization Capacity Management, Citibank Analyzing branch banking services and operations for improving process turnaround time and operational efficiency resulting in customer delight. Saryu Kamra & Anubha Mathur 7/14/2011 ABSTRACT This project on Branch Banking Operations attempts to trace and map the branch banking processes end to end and identify all non value added activities and wastages in terms of time so that the Turn Around Time for Customers as well
Words: 4704 - Pages: 19
------------------------------------------------- Strategic Plan 2015-2019 ------------------------------------------------- Strategic Plan 2015-2019 Planning for HR needs will help to ensure your employees have the skills and competencies your business needs to succeed. An HR plan works hand in hand with business plan to determine the resources we need to achieve the business’s goals. The following three-step method is designed to help you determine whether or not you are ready to hire:
Words: 762 - Pages: 4
normal evaluation, the management incorporated an anonymous multi-rater feedback. The 360 degree feedback, being anonymous, pointed the honest and negative aspects of the existing leader. Warning was given regarding the weak performance but the following year’s evaluation revealed the same result. The organization was forced to take actions against him. In the case of Sharjah Islamic Bank, it sets targets at the very beginning of the year for each and every employee. Employee performance is then
Words: 1736 - Pages: 7
1,4,12,13,32. 1. Job satisfaction. 2. Fx performance and bank profitability 3. Credit operation and management 4. Credit risk management 5. Corporate banking 6. 1. A WORKING REPORT ON FOREIGN EXCHANGE BANKING SERVICES: An Analysis of The BASIC Bank Limited(Autumn 2011). 2. Advance & foreign Remittance Service” National Credit & Commerce Bank View (Autumn 2011). 3. Working Report on “credit policy and credit Risk Management
Words: 259 - Pages: 2
well-rounded organizational performance. While financial measures are important in analyzing performance, they do not provide any insight into non-quantifiable measures that can be equally important in performance assessment. According to Jerold Zimmerman (2014), “The balanced scorecard is designed to identify Key Performance Indicators used to focus employees towards those actions required to implement the firm’s strategy.” In other words, the purpose of the performance scorecard is to highlight
Words: 1182 - Pages: 5
