world’s largest convenience store chain with more than 53,500 stores in 16 countries, of which close to 10,400 are in North America” (7 Eleven, 2014, para. 1). As the world’s leading convenience store, 7 Eleven needs to provide accessible goods to customers and a strong level of customer service. The episode of Undercover Boss detailing the 7 Eleven franchises demonstrated that there are multiple positions necessitated to keep stores running efficiently. The first position detailed was a store clerk. The
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7-Eleven case study Stock rotation in convenience stores Reference Code: BPCS84 Publication Date: 01/05 www.datamonitor.com Datamonitor Europe Charles House 108-110 Finchley Road London NW3 5JJ United Kingdom t: +44 20 7675 7000 f: +44 20 7675 7500 e: eurinfo@datamonitor.com Datamonitor USA 245 Fifth Avenue 4th Floor New York, NY 10016 USA t: +1 212 686 7400 f: +1 212 686 2626 e: usinfo@datamonitor.com Datamonitor Germany Kastor & Pollux Platz der Einheit 1 60327 Frankfurt Deutschland t:
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milk, bread and eggs on Sundays and evenings when grocery stores were closed. This new business idea produced satisfied customers and increased sales, spawning the precursor of the modern convenience retail concept. The company's first convenience outlets were known as Tote'm stores since customers "toted" away their purchases, and some even sported genuine Alaskan totem poles in front. In 1946, Tote'm became 7-Eleven to reflect the stores' new, extended hours - 7 a.m. until 11 p.m., seven days a
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CHAPTER THREE Case Questions 1. A convenience store chain attempts to be responsive and provide customers what they need, when they need it, where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risks in each case? A convenience store can be more responsive by doing exactly what Seven-Eleven Japan is doing; many locations, rapid replenishment, appropriate technology deployment, and an equally responsive supplier (vertical
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stagnant or boring. Clients, meanwhile, appreciate the convenience of 24-hour accessibility to the small gyms--typically 2,500 to 5,000 square feet--whose staff and personal trainers take an interest and encourage them to push themselves. 2 Hampton Hotels Consider Hampton the U.S. ambassador of the hotel business. The company, which counts more than 1,900 units worldwide, has become the hallmark of American friendliness, cleanliness and convenience in the value-price hotel sector, offering free Wi-Fi
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discusses the strategy of Information Communication Technology (ICT) innovation that applies to traditional convenient store and commercial presence for value creation and business model transformation in experienced economy era. This study aims to promote the ICT facilitating the sales of retail service industries and physical stores. Adopting the information technology in the shop and store where the end users do the physical trade. It provides the brand-new consuming experience for consumers, improves
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aligned? 7-Eleven is the largest operator and franchisor of convenience stores in the world, with more than 46,000 outlets and currently selling 500 million litres of petrol, $500 million of merchandise and serving almost 80 million customers worldwide. With figures like this, you have to wonder how they did it? Aside from the fact that the store operates 24 hours a day, 365 days a year and hence adhere to the ‘convenience store’ label, 7-Eleven addressed some key aspects that often other organisations
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Lawson Inc., Japan’s second-largest convenience store chain, said Tuesday it will strengthen its health-related business as part of a midterm strategy to tap into the growing number of health-conscious customers in the aging society. “We aim to play a central role in supporting people’s healthier lives as more customers wish to stay in good health and live a long time,” Lawson Inc. President Takeshi Niinami told a news conference in Tokyo. According to the strategy, the company will offer consultations
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Reviewing the Balance Sheet, the following was noted: 1. As the case mentioned, PSCS changed their strategy and looked at renting premises rather than owning the stores, this is evident as the proportion of fixed assets declined to 26% in 2011 from 33% in 2000. The current assets have increase steadily over the 11 years indicating that PCSC has access more cash than in 2000. 2. The current ratio for PCSC is less than 1; this indicates that the current assets are insufficient to pay off current
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RELAX INN The goal of Relax Inn Motel is to provide temporary lodging, restaurant, bar and convenience shopping by creating a differentiated experience capitalizing on personal service, the at home feeling of every rooms, and its unique location in one of the busiest part of Nueva Ecija. We plan to be more than a great lodging, restaurant, and bar. We plan to create an environment of pampered luxury that enables our customers to feel like leaving from their homes even from miles apart. Expanding
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