Myriam Jimenez TTH 1230-1345 October 25th, 2012 RWS 305W-Sherman Rhetorical Analysis: “Dear A.I.G. I Quit” The Financial Crisis of 2008 was a time of great fear in the United States for the people, the economy, and countries around the world. It was a time where the government and large financial institutions had to make ethical decisions and do what should have been in the best interest of the United States. While some accomplished this other companies failed to not just think about themselves
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Intro • Seemed to not inspect quality that well • Preston plant was located Preston, Vancouver • The headquarters was in Massachusetts • The company coated papers for ink jet printers, majority of output • After coating the conversion department cut the coated rolls to the final size and packed the sheets in small cartons The curl problem • Hewlett – Packard, main customer, had problems with paper curling under low humidity o Reasonable Demanding, don’t trust you if they are testing your
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standards for products sold in Europe (even if made in U.S.) The only quality standard with international recognition ISO 9004 2009 explains how organization can use a quality management approach to achieve sustained success The “Guru’s” W. Edwards Deming- Granddaddy of quality Walter Shewhart - Developed SPC Philip Crosby -
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The Six thinking hats was developed by Edward de Bono in 1985. It has since become an international bestseller and integrated into many corporations for decision making saving tremendous amount of time and giving clear focus to complex business case situations. It focuses on “what can be” versus “what is”. Traditional thinking was defined 2300 years ago by the “Greek Gang of Three” Plato, Socrates and Aristotle. Their thinking was based on an argumentative model which is fine but not complete
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Q.1:ANS:- Quality assurance (QA) refers to the engineering activities implemented in a quality system so that requirements for a product or service will be fulfilled.[1] It is the systematic measurement, comparison with a standard, monitoring of processes and an associated feedback loop that confers error prevention.[2] This can be contrasted with quality control, which is focused on process outputs. Two principles included in QA are: "Fit for purpose", the product should be suitable for the intended
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Total Quality Pioneers Joshua McCourt MGT/449 February 13, 2012 Dr. Olivia Herriford Total Quality Pioneers This paper will give the definition of quality and define its elements. We will also define the total quality of elements that made the pioneer successful. We will also explain how the elements of quality one used in today’s business environment as well as for future endeavors. Define Quality and its Elements According to the text “Quality is a dynamic state associated with products
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Evolution of management Through the practice of management and the continued development of commerce and wealth we are transforming our lives. In Massachusetts (USA) in the 1850s the life expectancy of a male would have been 37 years of age and a female 40: in 1929 it was 58 for a male and 61 for a female; nowadays life expectancy would be in the region 70-80 years. While appreciating the past success of ‘management’ we would also recognise that today’s accelerating pace of change is putting
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CHAPTER Total Quality Management Before studying this chapter you should know or, if necessary, review 1. 2. Trends in total quality management (TQM), Chapter 1, page Quality as a competitive priority, Chapter 2, page 5 LEARNING OBJECTIVES After studying this chapter you should be able to 1 2 3 4 5 6 7 Explain the meaning of total quality management (TQM). Identify costs of quality. Describe the evolution of TQM. Identify key leaders in the field of quality and their contributions. Identify
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person has pioneered the meaning of quality more than Philip Crosby and Edward Deming. Organizations of all types, sizes, and demography put a huge amount of time, effort, and money into quality in order to improve their competitive advantage. They also know that nothing can improve their overall productivity while reducing their operating cost if they don’t have a solid quality management process in place. Philip Crosby and Edward Deming are two experts who transcended the word “Quality” and brought
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horizontally C. across D. up and down 17. Who of the following is recognized for contributing to the concept of "quality circles"? A. Joseph Juran B. Kaoru Ishikawa C. Edward Demings D. Homer Sarasohn 18. has proposed the fourteen principles in order to achieve high level of success in maintaining quality. A. Kaoru Ishikawa B. Joseph Juran C. Edward Demings D. Elton Mayo 19. The principles required for one to be an effective Islamic leader include the following, except: A. superiority B. syura C. equity
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