Make judgment objectively and to resolve conflicts quickly. Example: Some colleagues yelled at the client when there was a conflict. * they need to be more mature and emotional stable * How? →Practice scenarios or Mimic others Factor 4 Attention on strength and weaknesses Factor 3 Emotional Intelligence Action Assign different tasks to team members based on their strength. Example: An outgoing and social person * Will be asked to get in touch with customers.
Words: 341 - Pages: 2
The Inside Aspect of Emotional Intelligence Aspects of Psychology American Intercontinental University Submitted by: Paula Carr June 29, 2014 | Emotional Intelligence
Words: 615 - Pages: 3
Emotional Intelligence Abstract Intelligence has been studied for a very long time and the more research is conducted newer concepts of intelligence continue to evolve and show that it is more than just being smart. Howard Gardner in 1983 came up with the concept of multiple intelligences and today personal career success requires not only academic intelligence but also a higher level of emotional intelligence. This paper compares both academic intelligence to emotional intelligence
Words: 1542 - Pages: 7
International Journal of Business and Management; Vol. 10, No. 6; 2015 ISSN 1833-3850 E-ISSN 1833-8119 Published by Canadian Center of Science and Education Role of Emotional Intelligence on Employee Engagement: A Study among Indian Professionals Swatee Sarangi1 & Aakanksha Vats1 1 K. J. Somaiya Institute of Management Studies and Research, India Correspondence: Swatee Sarangi, K. J. Somaiya Institute of Management Studies and Research, India. E-mail: swatee@somaiya.edu Received:
Words: 2258 - Pages: 10
Obinna Uche Emotional Intelligence 11/25/2015 IQ, or intelligence quotient, is a number we derive from an intelligence test. The IQ test scores were calculated by dividing the person’s mental age by his or her sequential age and then multiplying that number by 100. Where as EQ, is a measure of a person's level of emotional intelligence. It shows the person’s ability to perceive, control, evaluate, and express emotions. Researchers like John Mayer, Peter Salovey and also Daniel Goleman helped
Words: 389 - Pages: 2
by assisting the student in obtaining skills necessary to reach his/her educational objectives. Topics in this course include note taking, test-taking, time management, communication skills, study techniques, learning styles, the basics of emotional intelligence, career planning, critical thinking, problem solving and personal issues faced by college students during this transition time. II. COURSE PURPOSE * Provides an opportunity for students to learn
Words: 958 - Pages: 4
Abstract Intelligence has been studied for a very long time and the more research is conducted newer concepts of intelligence continue to evolve and show that it is more than just being smart. Howard Gardner in 1983 came up with the concept of multiple intelligences and today personal career success requires not only academic intelligence but also a higher level of emotional intelligence. This paper compares both academic intelligence to emotional intelligence and further reviews literature on the
Words: 1540 - Pages: 7
Emotional Intelligence Name: Institution: Part 1 (a) – Skill Development Regulating my emotions was one skill I developed. After a close examination of my emotional intelligence survey results, I found myself weak in dealing with emotional conflict. More specifically, I would rather fester conflict than deal with it directly. I hate dealing with conflict that has negative impact on my emotions as a person. I would rather avoid than deal with it. However, if it was unavoidable, I would prefer to
Words: 1018 - Pages: 5
Emotional intelligence at First National Bank When First national Bank is in crisis, it needs a resolute and bold leadership to recognise, isolate and deal with the crisis (Topping, 2002). Leadership now needs very distinct behavior from the leadership custom we are used to. It needs managers who can talk to the collective fantasy of their persons, co-opt them to become involved a business trip. It furthermore needs assuring motivators that origin persons to make the additional effort full commitment
Words: 629 - Pages: 3
Chapter 1 Developing Self-Awareness True/False Questions Key Dimensions of Self-Awareness 1. Self-awareness is at the foundation of personal life management skills. True (page 58, easy, recall) If false, why? The Enigma of Self-Awareness 2. Empirical evidence indicates that people who are more self-aware are healthier, perform better in leadership roles, and are more productive at work. True (page 59, easy, recall) If false, why? 3. The concept of sensitive
Words: 7832 - Pages: 32
