perceptions of bank account holders. This paper also examine the relationship between relative importance allocated by respondents to each of the five SERVQUAL dimensions as measured by the points allocated to that dimensions the ratings provided for the individual items of the dimension. In the SERVQUAL questionnaire there are 22 questions from five different dimensions. These are Tangibles, Reliability, Responsiveness, Assurance and Empathy. These questions measure the gap between employees’ expectations
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i Civil Services Academy, Lahore Pakistan Administrative Campus 36th STP Syndicate Research Topic: Gender Equality and Women Empowerment in Pakistan Dated: 6-12-2013 SYNDICATE MEMBERS: 1. Dharmoon Bhawani (Leader) 2. Amna Rafique 3. Kamal Khan 4. Nergis Shazia Chaudhary TABLE OF CONTENTS 1. Title………………………………………………………………………………………1 2. Syndicate Members………………………………………………………………………2 3. Table of Contents………………………………………………………………………
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Page No. 2 Index Swachh Bharat Mission FEB & MARCH, 2015 AUGUST, 2012 Page No. 4 Insurance Sector In India Page No. 5 Bharat Ratna Award Designed by: Chandan Kumar “Raja” For Advertisement Contact at : 9958790414 Join us at Facebook: https://www.facebook.com/iasexamportal Follow us at Twitter: https://twitter.com/iasexamportal CURRENT AFFAIRS National Issues International Issues India & the World Economy Science and Technology Sports Awards & Prizes
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INTRODUCTION India as is seen during present days has changed its conscience towards a new penal jurisprudence in abolishing the capital punishment. This is to counter the plenary provisions of Article 5 of International Covenant on Civil and Political Rights, 1966 and its protocol in 1989 where the State parties believed that abolition of death penalty should be in the scale of enhancement of human dignity and progressive development of human rights and recalling Article 3
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on values) 4 2 Comparative Religions: Inter-religious sensitivity, understanding and common action to build a world on shared values. Breaking through stereotypes. Communalism and Building community. (Video presentation on 3 religions: Hinduism, Islam and Christianity- Arnold Toynebee. After viewing a video programme on each religion, please get a group of 5 students to share on the meaning they get from their religions. Clarifications from the rest of the class are welcome. No discussions. A session
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Country Notebook The Country Notebook—A Guide for Developing a Marketing Plan The Country Notebook Outline (Click here for more information about the Country Notebook.) • I. Cultural Analysis • II. Economic Analysis • III. Market Audit and Competitive Market Analysis • IV. Preliminary Marketing Plan I. Cultural Analysis writing guide Guideline I. Introduction writing guide A significant aspect of China is its long cultural and national history. The Chinese
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the journal August 2005 Tackling the key issues in banking and capital markets* 1 Contents Page Editor’s comments 2 New challenges for central banks 4 Business integrity: A foundation for rebuilding reputation 16 The battleground for consumer banking 24 India: From sleeping tiger to stirring elephant 30 IFRS: Is your financial reporting sustainable? 42 Shari’a compliant financial services – standing its ground 48 Editor’s comments 2 by
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International Relations Theory The new edition of International Relations Theory: A critical introduction introduces students to the main theories in international relations. It explains and analyzes each theory, allowing students to understand and critically engage with the myths and assumptions behind each theory. Key features of this textbook include: • discussion of all of the main theories: realism and (neo)realism, idealism and (neo)idealism, liberalism, constructivism, postmodernism, gender
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maintain the delicate balance and stay in the center. So yeah, it is a guideline for me. G: it is probably a way of life. Our faith tells us how to live our life, keeping in mind the afterlife M: And what constitutes it? G: my religion has five basic pillars: shahada (faith) which is the declaration stating that there is only one god, the Allah, the creator of all beings; salat (prayer); charity; fasting and pilgrimage. G: i think it is a way to live our life E: yeah, but that’s kind of subjective
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Innovative Business Practices Innovative Business Practices: Prevailing a Turbulent Era Edited by Demetris Vrontis and Alkis Thrassou Innovative Business Practices: Prevailing a Turbulent Era, Edited by Demetris Vrontis and Alkis Thrassou This book first published 2013 Cambridge Scholars Publishing 12 Back Chapman Street, Newcastle upon Tyne, NE6 2XX, UK British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library
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