CRM : Making it simple for banking industry. Submitted To: Submitted by: Prof. K. Siva Reddy Sachin Bansal 09BSHYD0711 Tanmay Garg 09BSHYD0912 Prerak Dhawan 09BSHYD0586 Preetish Kr. Singh 09BSHYD0585 Sarita Sethi 09BSHYD0742 Priyanka Gunturu 09BSHYD0600 Index 1. Introduction to banking 3 Importance of banking 3 Need for CRM 4 2. Introduction to CRM
Words: 7540 - Pages: 31
1 Chapter 1 THE PROBLEM AND ITS SCOPE Introduction Now more than ever, technology is changing on how we vote. Voting schemes have evolved from counting hands on early days to systems that includes papers, punch cards, mechanical levers and optical machines. Electronic voting systems provide some characteristic different from the traditional voting technique. As an effect of vast change in modern technology, several techniques in voting arises in order to solve various drawbacks like time consuming
Words: 3624 - Pages: 15
CASE STUDY Third-party motor insurance: Your premiums may see only modest hike By Preeti Kulkarni, ET Bureau | 20 Mar, 2015, 11.47AM IST MUMBAI: The insurance regulator has invited responses to a proposal to increase the third-party motor insurance premium by 14% to 108%. However, industry observers believe that the hike will not be so steep. "Like last year, the hike will be moderated. It may not go beyond 20%," said a senior executive[->0] of a private general insurance company. In February
Words: 2928 - Pages: 12
CHAPTER ONE 1.0 INTRODUCTION Hotel is defined by British law as a place where a bonfire traveler can receive food and shelter, provided he is in a position to pay and is in a fit condition to be received. Hence, a hotel provides food and beverages, and lodging to travelers on payment. In turn, it has the right to refuse a traveler is drunk, disorderly, unkempt or is not in a position to pay for the services. The hotel industry is perhaps, one of the oldest commercial endeavors in the world. The
Words: 7820 - Pages: 32
Graduate Year Factors and Customers Satisfaction of Budget Hotel Customers in China Yang Yu Master of Business Administration International Business Assistant Professor Dr. Arisara Seyanont 2012 ABSTRACT The purpose of this research was to study the customer perception toward marketing mix (7P’s), customer satisfaction and customer loyalty of budget hotel in China. The researcher distributed 450 questionnaires during the month of September to October to the customers who stayed at budget
Words: 22636 - Pages: 91
Financial Services Q1. The Hypothetical Finance Ltd has structured a hire-purchase deal. The required to make a down payment of 20 per cent of the investment cost. The hire-term is four years with quarterly payment in advance. The flat rate of interest is 13 per cent. The finance company would charge a frontended documentation and service fee and allow rebate for prompt payment @ 0.5 per cent and 1 per cent of investment outlay respectively. Assuming after paying 24th installment, a hirer wishes
Words: 6192 - Pages: 25
juice and give the flight attendant a 20$ note, and wait half an hour for the change to come back. Also, this technique saved the time and reduced the jam on atm machines at airports, because travelers can dispense cash if buying items with credit card is possible. But southwest airlines is not alone, American Airlines, United Airlines, AirTran and JetBlue cabins are cashless, thus the company have no advantage over its competitors, but comparing it to Amtrak railways, southwest airlines is far
Words: 1439 - Pages: 6
selected the superstore “Agora”.We feel great pleasure for submitting this report to you, which will definitely help us to complete the MBA. During the preparation of this report, we have experienced a lot that will greatly help us in our further studies and carrier life. It has enlightened our practical knowledge about the information system use in the practical world of business, the strategies they follow to maintain the problem in the superstore although the experience we got from here will help
Words: 4222 - Pages: 17
Consumption Culture 5.1. Marketing And Materialism 5.2. Marketing, Capitalism and Democracy 5.3. Marketing Creates False Wants 5.4. Marketing Raises Expectations 5.5. Marketing Ethics And Advertising 5.6. Consumer Perceptions Of The Role Of Marketing: Case Studies 6. Research Gap 7. Research Question/
Words: 13580 - Pages: 55
Bank | | HSBC | | SBI Bank | | HRIS | | ICT | | Role of Banks in India | | Recommendations | | Conclusion | | Bibliography | | Objective: The objective of this report is to study the banking sector in the Indian Economy on a global perspective. In this we have tried to study the different aspects of the banks. Here in we have considered 4 banks, namely SBI, ICICI, HSBC, Yes Bank. Research Methodology: The research methodology that we adopted was a dual one:- Primary
Words: 18580 - Pages: 75
