The Marriott Hotels and Motels in the United States MW 6:00-7:55pm Team Marriott Justin Alvarez Pritesh Bhakta Erick Cabrera Alexander Garza Michael Keys Tony Lopez The hotels and motels in the hospitality industry are establishments that provide lodging and other accommodations and foodservice. Three of the most important firms in the industry are: The Marriott, Hilton World Wide (private), and Starwood (i.e. Sheraton, Four points, etc.). Out of the three, only two of these firms are publicly
Words: 2107 - Pages: 9
Saunders Kaplan University In the article called Six Technology Trends Revolutionizing The Hospitality Industry, (Calum McIndoe, May 13, 2013). McIndoe spoke on how technology has changed multiple areas in the hospitality industry. One believe at the end of this article you will find it quite intriguing. This paper will be speaking about how it may be hard for hospitality providers to keep up with the change technology is having on the industry. “As well as the effect it is having on the cloud software
Words: 775 - Pages: 4
to improve the diminishing customer satisfaction for their services. Ramada aims to increase customer satisfaction by 25% by December 2014. 1.2 Company Information Ramada is a hotel chain that started in 1953 in Chicago and since then made its mark globally with operations in Australia, United Kingdom, Dubai and Sri Lanka. Its services range from Budget Inns to high end Plazas and Resorts. Worldwide it is recognized as a leading hotel chain. Ramada’s mission is its deep desire to serve customers
Words: 2629 - Pages: 11
Griffith University Hotel Facilities Course Name: 1002HSL Introduction to Research Student Name: Student ID: Introduction This report is to assess, from the view of professions in event and facilities management, the importance and performance of the existing facilities in city hotels of Griffith University in order to identify the critical factors in better operation and execution of hotels. The rapid development and expansion of hospitality industry has made hotel industry much more
Words: 1643 - Pages: 7
INTRODUCTION The Hotel and Restaurant Management concentration provides specialized occupational instruction in all phases of hotel and restaurant management to prepare students for careers as managers/supervisors in the hospitality and tourism industry. The tourism industry is a major contributor to the world economy. According to the estimates of the World Tourism Organization (WTO), international tourism alone generated $1.4 trillion in receipts (4.1 per cent of World GDP) in 2000
Words: 1936 - Pages: 8
CASE STUDY CLARIDGE’S HOTEL, LONDON IMPROVING COMMUNICATION AT A HISTORIC FIVE-STAR HOTEL MOTOTRBO™ SL SERIES RADIOS MAKE THE GUEST EXPERIENCE FIRST CLASS Located in the heart of London, the world-renowned Claridge’s Hotel is famous for its five-star service and premier clientele that includes celebrities, dignitaries and the business elite. Named “Top UK Business Hotel 2009” and “Best UK Hotel for Rooms 2010” by Condé Nast Traveler, providing flawless service is paramount to this historic
Words: 1371 - Pages: 6
Revenues are down, or flat at best, and you're now looking for ways to cut expenses. For some reason, this is where the minds of hoteliers turn from driving profit to basic survival. Having been there, I understand how difficult it is to operate a hotel in times like this. Making those decisions, what to cut, what to keep, is one of the hardest parts of your job. It's time to prioritize operational and marketing functions; you don't have to do everything, but you do have to do the right things
Words: 980 - Pages: 4
1.0 INTRODUCTION: SHANGRI-LA HOTELS & RESORTS [pic] The hospitality industry constitutes an economic sector with the fastest growth worldwide. At present, the industry continues to receive recognition as a profitable and progressive industry. The hospitality industry offers diverse opportunities for employees and varied services and features to customers. This means that overall industry actual and potential provisions are unlimited, which accounts for continuous shifts or adjustments
Words: 1891 - Pages: 8
Executive summary .................................................................................. 3 Introduction ..............................................................................................4 Discussion: How MIS impacts people issues within Hotel chain..................5 Disadvantages of MIS...............................................................................11 Conclusions....................................................................................
Words: 4032 - Pages: 17
possible without their help. Acknowledgement Chapter 1 Introduction Chapter 2 Background of Alendo hotel Chapter 3 Activities recommended at the Reception Chapter 4 Reservations Procedures Chapter 5Basic equipment and procedures at the reception Chapter 6 Etiquette of front office personnel Chapter 7 Recommendations Chapter 8 Conclusion references INTRODUCTION The mere mention of the word hotel conjures up exciting images of a busy lobby filled with international dignitaries, celebrities, community
Words: 3973 - Pages: 16
