CRM IN HOTEL INDUSTRY WELCOMGROUP MAURYA SHERATON Customer Service is now more fashionably called Customer Relation Management. ITC Maurya Sheraton has been following an unstructured form of CRM with a narrow focus of serving the customer well and in a most efficient manner. The concept of Customer Relationship Management has a broader focus of not only serving the customer but also creating the customer and retaining him for measurable and substantial returns.
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Business Plan Background Jane and John had a good idea, a good sense of their market, and a good location. They were great salespeople, and yet they were not making a profit. The reason was that they did not plan their business all the way through. When you are serious about your business or when a lot of money of your own or someone else's is at stake, creating a business plan is perhaps the most critical activity you can undertake. The plan is important, but what is even more important is the understanding
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Operations Management at Agrotech Pvt Limited (Edible Oil Refining) Group Number A8 I P Sudhir Kumar PGP16/002 Jayashree ML PGP16/024 Megha Jain PGP16/031 Pooja Sharma PGP16/036 Neeraj Kumar PGP16/033 Rohit Kumar PGP16/042 Boby Chaitanya V FPM Piyush Kumar FPM Acknowledgement During the term project for Operations
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2011-06-25 School of Economics and Management Lund University Department of Business Administration The Use of Management Control Systems in the Hospitality Industry Supervisor: Per-Magnus Andersson Authors: Richard G. Sicari Fredrik J. Söderlund i Abstract Title: Seminar Date: Course: Authors: Advisor: Key Words: The Use of Management Control Systems in the Hospitality Industry 2011-06-01 BUSP02: Master Thesis in Accounting and Management Control Richard G. Sicari and Fredrik J. Söderlund Per-Magnus
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Topic | Information required | Sources of information | Use of information in Coursework | Date for completing research | Completed/ Review | Choice of BusinessLocation | Address/postcode of local business and at least two different countries where the business trade internationally | Got to the shop am check online for annual report and the website. | Why I chose this business | 2/10/13 | | Choice of BusinessSize | • Sales revenue over 3 latest years • Profit figures over latest 3 years
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__________________ Department of Business Administration Preston University Peshawar IV Preface This report focus on KFC marketing strategies, its marketing environment , demographic factor ,marketing factors. I designed a report to provide a brief description about its marketing mix & its major competitors in Pakistan. We also discuss four P·s of marketing & their marketing tools. In addition to it, this report includes a research base survey on KFC. We all have tried our level best to fulfill all the
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in America. In order to consolidate the ice cream industry, Rogers and Cronk, CEO of Dreyer’s, carried out some advancing operation philosophies including the launch of a strategic plan named the “Grand Plan” in the year 1994. The report gives a description of the expectations of the “Grand Plan” and their company culture in details and demonstrates why they are unlikely to be implemented successfully. Therefore, the 4 years from 1994 to 1998 witnessed a dramatic sales performance downturn. After analyzing
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Bubble Trubble Marketing Plan Executive Summary We created this store, ‘Bubble Trubble’ to provide a product to the students of North Park Secondary School that they would usually only get outside of the school. Our store that we want to create will provide the students with Bubble Tea, a nutritious drink that students usually would get only outside the school at places like the mall. Some students don’t have the time to go to the mall at lunch but still want to have this drink so we plan to
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Acknowledgement First, the proponents would like to thank our beloved Professor, Mrs. Jasmine Fontanilla in giving us this opportunity to make this feasibility study. We really learned a lot in this study especially when we are having our brainstorms, we enjoyed it so much. Great thanks to our parents who give their support to us in doing this study. They give us the financial support, accommodation and inspiration in doing this study. The proponents would also like to acknowledge the respondents
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BUSINESS PLAN 105, Mutiara Inn, Politeknik Seberang Perai, Jalan Permatang Pauh, 13500 Permatang Pauh, Pulau Pinang Telephone number : 04-55649860 Fax number : 04-55649870 Email : serimutiaraspa@gmail.com EXECUTIVE SUMMARY 1.0 INTRODUCTION Professional women today must juggle a great deal of responsibilities in the home and in the workplace. Women with schedules that are stretched very thin lack the personal relaxation and balance that their bodies and minds require to be healthy
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