Marketing Managing Profitable Customer Relationships

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    Service Marketing of Kfc

    1930 (original)(North Corbin, Kentucky) 1952 (franchise)(South Salt Lake, Utah) | Founder(s) | Harland Sanders | Headquarters | Louisville, Kentucky, U.S. | Key people | Roger Eaton, President Harvey R. Brownlea, COO James O'Reilly, VP for Marketing | Products | Fried chicken, grilled chicken, related Southern foods | Revenue | $520.3 million USD (2007)[1] | Employees | 24,000 (2007)[1] | Parent | Yum! Brands | Website | KFC.com | Question 1: Who is the firm’s target market? Answer:

    Words: 3917 - Pages: 16

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    Marketing

    Marketing M.E-the actors and forces outside m.that affect m.manag.ability to maintain and develop successful relati.with target cust.Microe.-the actor close to the company that affect its ability to serv its cust.-the comp.,suppliers,m.intermediaries,cust.m.,compet. and public. 1)the comp.internal e.-top manag.-sets the co.mission,objectives,broad strategies and policies.finance-is concerned with finding and allocating funds to implement the m.plan.r&d-department focuses on designing safe and

    Words: 4432 - Pages: 18

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    Akahsganga

    their sole source of income. More than ten million dairy farmers belong to 96,000 local dairy cooperatives, which sell their product to one of 170 milk producers’ cooperative unions which, in turn, are supported by fifteen state cooperative milk marketing federations. Despite this achievement, India’s dairy industry is relatively inefficient and unproductive, with yields per cow less than one-fifth those of foreign producers who will soon have access to India’s domestic market under WTO rules. Moreover

    Words: 8136 - Pages: 33

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    Integrated Online Marketing Communications

    particularities of integrated marketing communication (IMC) in the online environment. Design/methodology/approach – Both secondary and primary data (face-to-face interviews with 29 marketing or communication managers of UK online consumer retail firms) are analysed in order to identify the various meanings of the integrated online marketing communication, the opportunities and challenges raised by online communication, and the structure of an efficient integrated online marketing communication system

    Words: 7038 - Pages: 29

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    Accenture

    distinctive capabilities Developing the right capabilities—and acting on them Last word 28 29 31 2 Foreword Unleashing India’s rural multiplier effect But rural India’s contributions to the nation’s economic success—and the obvious potential for profitable growth—is just a part of the promise of wholehearted commitment to doing business beyond the city centers and suburbs. India’s rural markets offer unprecedented opportunities for global and local companies to experiment with approaches and business

    Words: 10004 - Pages: 41

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    Nike - Chanel Conflict

    GRADUATE SCHOOL OF BUSINESS STANFORD UNIVERSITY CASE NUMBER: EC-9B FEBRUARY 2000 NIKE – CHANNEL CONFLICT As 1999 drew to a close, Mary Kate Buckley, general manager of nike.com, found herself and her division at a crossroads. Over the last twelve months, nike.com had rolled out an ambitious e-commerce initiative, signed an exclusive deal with Fogdog sports that allowed NIKE products to be sold by a pure internet company for the first time, and had grown from twelve to 150 employees. But

    Words: 5386 - Pages: 22

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    Invacare Home Health Equipment and Supplies

    Implementation Appendix References EXECUTIVE SUMMARY Invacare Home Heath Equipment and Supply is a promising venture to take into consideration for the St. Petersburg, Russia area. It will provide high-quality health equipment and service to its customers. Invacare will provide a wide array of equipment such as wheelchairs (manual and battery powered), beds (basic-electrically operated beds), respiratory equipment (oxygen, nebulizers), bedside commodes, walkers, and canes. After analyzing the demographics

    Words: 3137 - Pages: 13

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    Marketin Principle

    Marketing Principles Lecture Notes 31/7/2014 Marketing Process Create value for customers and build customer relationships Capture value from customers in return 1. Understand the marketplace and customer needs and wants. 2. Design a customer driven marketing strategy 3. Construct an integrated marketing program that delivers superior value 4. Build profitable relationships and create customer delight 5. Capture Value from customers to create profits and customer equality Create value for customers

    Words: 14782 - Pages: 60

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    Accenture

    number-one in sales and profits in the United States. Staples serves customers and businesses ranging from homebased businesses to Fortune®500 companies in 27 countries throughout North and South America, Europe, Asia and Australia. The company operates more than 2,000 office superstores and also serves its customers through mail order catalog, e-commerce, and contract businesses. Its strategy of making it easy for customers to buy the products they need has fueled Staples’ highly successful expansion

    Words: 1623 - Pages: 7

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    Internationl Marketing

    to market you’ll need a clear understanding of your target market and the needs and preferences of your target customers. Before entering a new market, you’ll also need to take time to evaluate your business and its strengths and weaknesses. Ask yourself the following questions: • How is business done in our industry sector and in our target market? • Where are the potential customers located? • What are their information requirements? • How sensitive are they to price? • What export experience

    Words: 2724 - Pages: 11

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