Marketing Managing Profitable Customer Relationships

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    Byte Products Incorporated

    I. Background Byte Products, Inc., is primarily involved in the production of electronic components that are used in personal computers. Although such components might be found in a few computers in home use, Byte product are found most frequently in computers used for sophisticated business and engineering application. Annual sales of these products have been steadily increasing over the past several years. Byte Product, Inc., currently has total sales of approximately $265 million. Over the

    Words: 921 - Pages: 4

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    Final Notes Mark 201 Concordia

    Marketing 201 Chapter 1 Marketing is a process by which companies create value for customers and build strong customer relationships to capture value from customers in return. Needs: States of deprivation Wants: Form that needs take as they are shaped by culture and individual personality Demands: Wants backed by buying power Segmentation, targeting, demarketing. * Production concept is the idea that consumers will favour products that are available or highly affordable.

    Words: 25504 - Pages: 103

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    Study on Customer Services of Restaurents in Hyderabad

    A Study on CUSTOMER SERVICES OF RESTAURENTS IN HYDERABAD [pic] By DINESH YEPURU Roll no: 2T1-14 PGDM Under the guidance of Sri.M.Chaithanya Asst.professor, Marketing A Project

    Words: 6738 - Pages: 27

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    E-Crm

    ABSTRACT Customer relationship management is a business strategy to select and manage relationship with the most valuable customers. The concept of CRM when seen in context of e-business called as e-CRM. It provides companies means for conducting personalized, interactive and relevant communication with customers across both traditional and electronic channel. E-CRM integrates traditional CRM and e-business application. It makes possible for an organization to extend its infrastructure to customers and

    Words: 4440 - Pages: 18

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    Williams-Sonoma Business Analysis

    strategically positioned to retain market share of the diverse mix of house and kitchen wares, furniture, linens and home furnishings segment. With strong leadership, committed to consumers, shareholders and employees, Williams-Sonoma is continuing to be profitable and provide quality unique niche products domestically and internationally. Company Overview In 1956, Chuck Williams founded Williams–Sonoma Inc. (WSM). Mr. Williams identified a need for a place to purchase unique and

    Words: 1427 - Pages: 6

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    Business Feasibility Study of a Day Care Center

    innovation by suppliers, fragile reputation powerful customers, intense competition from strategic alliances & bankruptcy protection and increased costs of labour, fuel and security measures. The review further identifies the Key Success Factors (KSFs) in the global airline industry in relation to the challenges that carriers face. These strategic factors include structure, culture, strategic alliances, planning and forecasting, technology, marketing and branding and outsourcing. 1. Introduction

    Words: 3707 - Pages: 15

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    Credit Risk Management

    2003 based on the guidelines sent to them. I am working in the Credit Department of Dhaka Bank Limited, Islampur Branch. In this report, I will try to make a comparative analysis between Bangladesh Bank’s suggested best practices guideline for managing credit risk and

    Words: 19151 - Pages: 77

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    Hilton Hotel Crm

    leading international companies in the hospitality industry started with a humble beginning in 1919, when Conrad Hilton bought the first of what would later become an international chain of hotels and resorts, revered by competition and valued by customers, for the high quality of hospitality and leisure services provided as well as original hotel and travel concepts presented. With an international portfolio of 9 hotel brands that extends to up to 79 different countries worldwide, the Hilton hotel

    Words: 2934 - Pages: 12

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    Interclean Assignment

    new and existing customers with the intention of achieving agreed upon business goals that include both costs and sales while managing individual time and production. 2. Arrange/perform/maintain marketing activities such as new product launches, advertising, promotions, and exhibitions to meet agreed budgets and time constraints. 3. Develop new and creative sales methods to optimize the quality of service for new and existing customers. Devise methods that will result in customer satisfaction and

    Words: 1260 - Pages: 6

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    Supply Chain

    fills a need for a customer is fulfilling. This feeling of accomplishment is not accompanied by the pleasant jingle of coins in the corporate pockets, however, unless the idea makes its way out of the innovator’s head, off of the planning board, and eventually off of the engineer’s harddrive. Product development teams and executives alike need to measure the success of innovation the way the corporation measures success – by the bottom line. Turning a concept into a profitable product or product

    Words: 5072 - Pages: 21

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