Marketing Services Ebay Customer Service

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    Ebay

    In December 2006, eBay Inc., a US company that offered e-commerce, e-payments and internet communication services globally, announced its plan to form a joint venture with China-based online portal and wireless operator, TOM Online, in which eBay would have 49% ownership.1 The move reflected the increasing difficulties foreign internet companies were facing in their attempts to snatch a share of the Chinese market amid fierce competition and a changing market environment. eBay first set foot in China

    Words: 12355 - Pages: 50

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    Alibaba

    growth. * Broader customer base To increase the customer base, have more information exchange and to build momentum to increase its influence, it has a team of three countries, i.e. Japan, China and Britain. * Brand popularity Alibaba has strong brand popularity and it is difficult to find another B2B ecommerce with such huge brand influence power and brand popularity in China. Alibaba has been doing the scientific marketing efforts for the global customers since many years and has

    Words: 1157 - Pages: 5

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    Stub Hub

    (Making a Market: eBay, StubHub, and Swaptree, 2009) There was a need for a marketplace or a channel where these ticket holders could meet to buy, sell and trade their inventory, under a properly governed facility. This idea gave birth to StubHub a secondary channel, which enabled fans to buy and sell tickets. Fluhr and Baker both knew that this was an immense market in which they were penetrating, but they needed to conquer it strategically, since other big players like, eBay, Yahoo! and even Ticketmaster

    Words: 2080 - Pages: 9

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    Case Study Questions

    business and its customers. The business model activates the business plan. There are several questions that formulate the business model. Such as • What is our relationship with our customer? What are they offering the business? • Will this customer be in relationship for the short term or long term? • Is there one customer that controls our business? • What marketing or other strategies guarantee new long-term customers? • How do we increase the return on investment from each customer with repeat

    Words: 1230 - Pages: 5

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    Is535 Final Course Project

    business selling your products and services online but how to get started? Milestone 1 Problem: The business problem to be solved is how can an entrepreneur start and maintain a successful E commerce business online? Background: The first key to starting a successful online business is to first understand ecommerce and how it operates. Most people understand that ecommerce or electronic commerce refers to the buying and selling of products or services over electronic systems such as the

    Words: 3665 - Pages: 15

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    Problem Solution: Interclean

    Problem Solution: InterClean, Inc. InterClean, Inc., a leader in the industrial cleaning and sanitation industry. They are planning to launch a marketing blitz announcing the launch of their new solutions focus. The sales force excels at demonstrating and selling products, however, CEO David Spencer envisions high performance teams that not only sell its high quality products, but also educate and train clients in the customer’s organizations. In preparation for the launch, leadership must evaluate

    Words: 3295 - Pages: 14

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    Tm505

    resellers such as EBay, Amazon, Sell.com and Wholesale Liquidators. They partner up with supplier/vendors and buy new and used products to sell through these sites and make profit from the markup. They also further the business by offering services to the customer like computer repair, computer clean outs, IT help desk, helping people setup their computer or speed up their system, show them how to do things with their mobile phones, repair electronics and any other services in the electronics

    Words: 2395 - Pages: 10

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    Consumer Behavior

    online business platform, Alibaba also acquired directly or through its network of companies, including China million and an Octopus, domestic traders to provide a wide range of business management software, Internet-based facilities, services and export-related services, and business management professionals with expertise and

    Words: 6708 - Pages: 27

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    Ebay Accounting Analysis

    1. Ebay Strategy Analysis Strengths | Weaknesses | Global Leadership for Online AuctionsBusiness ModelCustomer Relations ManagementPaypal | Need to Overcome Fraudulent TransactionsVulnerable to system breakdownsLack of New Ideas | Opportunities | Threats | New and Emerging MarketsMarket Penetration | CompetitionConsumer ConfidenceUncontrollable Cost | Strengths Global Leadership for Online Auctions Ebay is a giant marketplace used globally to buy and sell things of wide variety around

    Words: 1886 - Pages: 8

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    Amazon vs Ebay

    Amazon versus Ebay Amazon versus Ebay Analyze each company’s history, product / services, major customers, major suppliers, and leadership and provide a synopsis of each company. Seattle based Amazon.com was founded in July, 1994, but it was introduced to the world in June, 1995 by its CEO Jeff Bezos. Bezos who was a hedge fund manager in New York left to head west after coming across a finding that the usage of the internet is growing 2300 percent a month. He came up with a plan to get his

    Words: 2941 - Pages: 12

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