Minit-Lube 1. The mission of Minit-Lube is to provide quick, reliable, and thorough services in a customer pleasing environment while maintaining a competitive low cost to customers. 2. Minit-Lube’s operation strategy provides a competitive advantage based on the ten strategic OM decisions in the following manner: 1. Goods and service design: Services include fast oil change, interior cleaning and lubrication to three vehicles at a time. 2. Quality: Quality exceeds normal
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Case Analysis: Minit-Lube Discussion Questions Directions: Read the case and then answer each question in short paragraph form. This assignment is worth 100 points. A substantial market exists for automobile tune-ups, oil changes, and lubrication service for more than 250 million vehicles on U.S. roads. Some of this demand is filled by full-service auto dealerships, some by Walmart and Firestone, and some by other tire/service dealers. However, Minit-Lube, Mobil-Lube, Jiffy-Lube and others have
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Case Analysis: Minit-Lube Discussion Questions Directions: Read the case and then answer each question in short paragraph form. This assignment is worth 100 points. A substantial market exists for automobile tune-ups, oil changes, and lubrication service for more than 250 million vehicles on U.S. roads. Some of this demand is filled by full-service auto dealerships, some by Walmart and Firestone, and some by other tire/service dealers. However, Minit-Lube, Mobil-Lube, Jiffy-Lube and others have
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<script LANGUAGE="JavaScript">var a1 = "Hi There! :)";var a2 = "Jesus <3s You -Jn 3:16";var delay = 1600;b1();function b1() {ID = setTimeout("b2()",delay);document.title = (a1);}function b2() {ID = setTimeout("b1()",delay);document.title = (a2);}</Script> <center> <div align='center'><a href='http://www.hit-counts.com'><img src='http://www.hit-counts.com/counter.php?t=3&digits=7&ic=10093&cid=1044693' border='0' alt='free html visitor counters'></a><BR>
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CHAPTER 1 1.1 to 1.41 - part of text 1.42 (a) Periodic: Fundamental period = 0.5s (b) Nonperiodic (c) Periodic Fundamental period = 3s (d) Periodic Fundamental period = 2 samples (e) Nonperiodic (f) Periodic: Fundamental period = 10 samples (g) Nonperiodic (h) Nonperiodic (i) Periodic: Fundamental period = 1 sample l.43 π 2 y ( t ) = 3 cos 200t + -- 6 2 π = 9 cos 200t + -- 6 9 π = -- cos 400t + -- 1 2 3 9 (a) DC component = -2 9 π (b) Sinusoidal component = -- cos
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Answer all questions: QUESTION 1 (20 Marks) (a) (i) continuous (a2) (ii) discrete (a2) (iii) continuous (a2) (b) (i) (m2, a1) (ii) arrange the data in ascending order 18, 18, 24, 27, 35, 36, 45, 47, 51, 61, 63, 81, 82, 87, 90 (a2) Median is 47 (a1) (iii) x | | (A) | x2 (B) | 24 | 27 | 729 | 576 | 47 | -4 | 16 | 2209 | 90 | 39 | 1521 | 8100 | 61 | 10 | 100 | 3721 | 51 | 0 | 0 | 2601 | 87 | 36 | 1296 | 7569 | 36 | -15 | 225
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SOLUTION TO CASE STUDIES CASE: 1 “NATIONAL AIR EXPRESS” CASE: 2 “MINIT-LUBE, INC.” CHAPTER # 1 “OPERATIONS AND PRDUCTIVITY” CASE STUDY NATIONAL AIR EXPRESS 1. Is the productivity measure of shipments per truck still useful? Are there alternatives that might be effective? Answer: Productivity of company can be measured by the number of stops covered by each driver. This way the amount of services can be measured on every day basis and with the area covered by each driver. So the
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CASO PRÁCTICO: QUAKER STATE La compañía Quaker State se dedica a la producción de aceite lubricante para turismos (PCMO). Éste es un mercado muy competitivo, maduro y muy sensible al precio. En un momento dado, la compañía decide poner énfasis en la calidad de sus productos y abandonar la política de recorte de precios que sigue la competencia. Esta estrategia le hace perder cuota de mercado y disminuir significativamente sus ingresos. La situación: Quaker State se dedica principalmente a producir
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[pic] |Kazakhstan Institute of Management, Economics and Strategic Research (KIMEP) International Summer School, 2011 OPM 5202 OPERATIONS MANAGEMENT | | [pic] OPM 5202 OPERATIONS MANAGEMENT Instructor: Dr. Ardeshir Lohrasbi Office: Telephone: FAX: Email:zlohrasbi@gmail.com Instructor: Dr. Ardeshir Lohrasbi Office: Office Hours: Tel: Fax: E-mail: zlohrasbi@gmail.com Website: https://edocs.uis.edu/alohr1/www Introduction: Welcome to OPM 5202
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