Ann Ziegler BCOM/275 Week Four Marquetta Duke Effective Communication in the Face of Disaster On August 5, 2010, a copper mine in Chile was the scene of a disaster. Thirty three workers were trapped in the copper mine, as a result of a cave-in. The miners had to endure months of unbearable conditions in the mine while the rescue workers tried numerous approaches to save them (University of Phoenix, 2010). When accidents such as this occur, leaders must effectively communicate
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give direction, or persuade the audience. If the goal of the message is not clear, the audience will not understand the message, thus an ineffective message. On August 5, 2010 in northern Chile, a San Jose copper mine collapsed, encasing 33 miners underground. When the news of this collapse spread, every person around the world was captivated with the story. In early communications, it was unclear how long it would take to bring the miners up and was estimated to be approximately four months.
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out about an audience’s needs and concerns. Some actions that need to be taken before and after a message is delivered to ensure that it is received as intended include a knowledge of the audience characteristics, the needs of the audience, and using an appropriate communication. This essay is about conveying the importance of knowing how to effectively communicate information of a collapsed San Jose copper mine to family members and employees. Audience Characteristics are important to help adapt the
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August 19, 2012 Eric Graves Close your eyes imagine that you are trapped in complete darkness with little to no room surrounded by 32 other men, the fear of no escape from a room smaller than the size of an average classroom, and you are half a mile underground with no way out. Unless, someone experienced this nightmare firsthand this would be difficult for anyone to imagine. This was the terrifying and exhausting reality for 33 Chilean gold miners August 5, 2010 through October 9, 2010. There are two
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wrenching news story about 33 miners in Chile whose lives were held within the balance of time (Weik, 2010). An important factor to consider relates to the feelings and emotions within the information provided. The audience is family members of trapped victims, company employees, community members, and the media. Without regard to those directly affected by the information, the message holds details that include the answers to who, what, where, when, and why. Persuasion is precedence and focus
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Chili Mine Collapse BCOM/275 “The collapse of a small mine in northern Chile left around 30 miners trapped late on Thursday, though they could have taken refuge in an underground shelter with oxygen and food” (Alonso, S). When disaster strikes a company such as the above mentioned in Chili back in August of 2010, special considerations need to be given when communicating to the families, friends, co-workers, and the public. This is to ensure that the right information is communicated and
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the audience (families, employees, and the stakeholders) in the case of the Chilean copper mine in South America. It was on Thursday, August 5, 2010, a shaft collapsed in the Chilean copper mine trapping 33 miners 2,300 feet below ground. Immediately a rescue mission was underway, however, another collapse in the mine stalled the efforts of the rescue crews for hours (Weik, 2010). The 33 miners remained rapped in the mine for more than two months; during this time the world kept watch as the government
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Chilean Mine Collapse The events surrounding the collapse of the Chilean mine on the 5th of August 2010 captivated the entire planet. For 69 days, the world shared in the pain of the 33 miners, their families, and the country of Chile. The situation seemed so dire that many doubted if the miners would survive. At one point “miners in the area were already placing wooden crosses outside (the mine’s) entrance” (Yang, 2010). We all watched as so many attempts were made to reach the miners and
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message, it is important to remember who your audience is. The way you deliver a message will depend on your audience and if you are delivering the message informally, formally, personally, or on behalf of a company. The way you deliver a message after an accident or disaster is important, as you are people with a fragile situation and fragile people involved. If a company portrays, through their messages, that the situation is not under control or that they do not care there will be consequences
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all times. It is important to know what kind of audience your workers families would be and what kind of audience your actual employees are. When disaster strikes in a company, there are many measures that need to be taken. When the Chilean copper mine collapse occurred, there was a lot to take into consideration. The collapse happened on Thursday, August 5, 2010. A collapse caused a cave-in in the mine and trapped 33 of its workers 2,300 feet underground (Weik, J. 2010, August 6). A crisis of
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