Managerial Communication Strategies and Applications Case Study About Technological Communication Tools Read the case study "Improvements at ServeNow" in Chapter 3 of the textbook and prepare a report with the recommendations you would make as the small-business consultant. Read the "Project" section of the case study to see what the focus of your report should be. Be sure to identify all your sources of information. As a small-business consultant considering all known information, presuming
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